Curriculum Vitae

Bothaina Abouras
Dubai, UAE
Contact:+971 506944377
[email protected]

CAREER OBJECTIVE

Charismatic, dynamic, well-mannered and highly motivated professional seeking a solid and challenging position as HR or Administrative assistant within a well reputed organization.
EDUCATION AND CREDENTIALS

High school Certificate – Algeria
Human Resources Management- diploma approved from Ministry of Education- Dubai

EMPLOYMENT EXPERIENCE

Congress Marketing & Office Administrator 2009 till to the date
Bright Vision Management Consultancies, Dubai

Preparation of training plans & training presentations, Selecting and recruiting lecturers for each course,Hotel reservations for all attendances as per their requirements, Develop and manage of marketing plans, Planning of meetings and schedule interviews, Follow-ups on preparation, reservation of allocated training venues, Organizing meetings and conferences, Coordination of people involved, Telemarketing of training courses, Mail management, Information search, Maintaining and amending contact list/database, Follow up with the current clients, Follow up with the trainers, Analyzing the market and competitors, Archiving Customer feedback, Invoicing and follow it up till payment, Team Management.

Congress Marketing & Business Development 2003 to 2008
Educational Consultancy Centre,Dubai

Telemarketing of training courses, Organizing meetings and conferences, Supervising financial and administrative training courses for clients (Ministries, Authorities and Companies), Follow-ups on preparation, reservation of allocated training venues, Coordination of people involved, Provide wide range of administrative and clerical duties to the Management, Coordinate print material and promotional items for new services and programs, Analyzing the relevant information and evaluating results to choose the best solution and solve workflow problems.

Secretary 1997 to 2002
Fawaz El Jabber -Damascus

Planning of meetings and schedule interviews,Sending of mail and e-mails to clients and partners, Organization of extensive travel arrangements and diary co-ordination, Maintaining and amending contact list/ database, Booking and management of national and international trips.
Courses:
• Time management, prioritizing and handling work stress
• Organization and development of work methods
• Creative performance in customer service strategy
• Dynamism and creativity in office management
• Modern methodologies of effective supervisory skills
• Effective Team Building & Team Work
• Personal Excellence in the Workplace
CAPABILITIES

HR & Office Administration
• Provide a professional recruitment support
• Communicating effectively and confidently at all levels, over the phone, face to face and by email
• Categorizing CV’s , Search prospective and suitable candidates according to course subject
• Responsible for documentation and processing of visas for the lecturers and participants
• Performs duties and responsibilities that the General Manager and Chairman assigned

Marketing & Sales
• Analysing and investigating price, demand and competition.
• Devising and presenting ideas and strategies.
• Sourcing advertising opportunities and placing adverts in the press.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• Ability to negotiate the terms of an agreement and close sales.
Customer Service
• Understanding Individual Differences of Customers.
• Effective Communication and Listening Skills.
• Time Management
• Presentation skills
SKILLS

Computer & IT –
• Microsoft Office™ (Word™, Excel™ PowerPoint™)
• Internet Navigation, Browsing & Social media
Language –

• Arabic (native speaker).
• English: Very good in writing, speaking and reading ).

PERSONAL DETAILS

• Date of Birth: 06/02/1975
• Marital Status: Single
• UAE Driving License and Car: Available
• Nationality: Syrian & Algerian
• Visa Status: permanent visa
• References: Available upon request