MA. MAGDALENA B. CASTRO
604 Mousa Bldg. King Faisal Al Qassimia
Sharjah, United Arab Emirates
Email address: [email protected] Mobile No.: 056 5029115
WORK EXPERIENCE
AUG 2015 – STANDARD CHARTERED HOLDINGS
JULY 2016 Dubai, United Arab Emirates
Business Development Executive
§ Identifies potential customers from the preferred area/segments for the bank to source Credit Cards applications.
§ Sells credit cards, personal loan and payroll account opening to the specified target segments and meet sales targets.
§ Ensures that prospects are communicated clearly about the bank charges/ terms and conditions
§ Ensures that the Sales process prescribed by the bank is fully adhered to.
§ Verifies that potential customers satisfy all criteria required of a desired customer profile as outlined by the bank.
§ Contacts potential customers and convince them about the benefits of the bank’s product.
§ Maintains good customer relations (courtesy calls etc.) to enhance the customer service image of the bank.
SEPT 2009 – MANULIFE CHINABANK LIFE ASSURANCE CORPORATION
JUNE 2012 24F LKG Tower Ayala Avenue Makati City
Financial Sales Associate
§ Responsible for providing life insurance and wealth management solutions to Chinabank clients.
§ Work closely with branch sales and service teams to provide innovative product solutions to address client’s protection, long term savings and investments needs.
§ Strengthen the long-term relationships with clients by providing excellent customer service.
ü Qualified in the Foreign Trip Incentives in South Korea.
ü One of the Top Financial Sales Associates in 2011.
MARCH 2008 – BRITTON MARKETING CORPORATION
OCTOBER 2008 17B Strata 2000 Bldg., F. Ortigas Jr. Rd. Ortigas Ctr., Pasig City
Medical Information Associate
§ Arranging appointments with doctors, pharmacists, and hospital medical teams, which may include pre-arranged appointments.
§ Making presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
§ Working with team managers to plan how to approach contacts and creating effective business plans for making sales in particular area.
MARCH 2006 – PHILIPPINE AXA LIFE
FEBRARY 2008 G/F Philippine AXA Life Ctr., Sen. Gil Puyat Ave. Cor. Tindalo St., Makati City
Financial Executive
§ Bank assurance of Metrobank.
§ Assist Metrobank clients on their investments.
§ Going to clients, offering them good investments, insurance they need.
§ Financial advisor of Metrobank clients.
§ Assist clients on their complaints and requests.
§ Handles frontline and telephone dealings with clients for inquiries and services.
MARCH 2004 – STANDARD CHARTERED BANK
DECEMBER 2005 STRATA 10 F. Ortigas Jr. Road, Pasig, Metro Manila
Telemarketer
§ Offering credit cards thru phone
§ Assisting cardholders in their complaints and requests about credit cards.
§ Handling inquiries and services to the card holders
EDUCATION
1997 – 2003 PHILIPPINE SCHOOL OF BUSINESS ADMINISTRATION
Aurora Boulevard, Quezon City Philippines Bachelor of Science in Business Administration
Major in Management
SKILLS
§ Fluent in English and Filipino
§ Proficient with software such as MS Word, MS Excel, MS PowerPoint
§ Other skills include typing
§ Excellent in marketing and sales.
PERSONAL BACKGROUND
Age : 36
Birth Date : January 29, 1980
Birthplace : Manila
Marital Status : Married
Visa Status : Visit Visa
Passport No. : EC7934558
PERSONAL REFERENCES
Nikki Bablani
Senior Sales Manager
Standard Chartered Bank
050 1890129
Abdul Muqtadar
Sales Manager
Standard Chartered Bank
050 2967379