SAWAN SATYAVAN NAIK 
Mobile: +971 555680431/ 0527643767

Skype: sawannaik
E mail: [email protected]
I am looking for a great platform to showcase my skills that leads me to a learning environment with extensive chance to contribute my knowledge and to enhance my skillset, also looking for better opportunities for future growth.
PROFESSIONAL PROLOGUE
r   A competent professional with around 11+ year’s versatile experience in INFORMATION TECHNOLOGY.

r   Currently associated with M/s. Smana Hotel Al Raffa as IT Executive, Dubai – UAE.

r   Manage IT infrastructure such as Servers, Telephone Exchange (Alcatel Lucent), Client terminals, Security systems, Firewall, Routers and Switches.

r   Manage & maintains Domain Active Directory AD, DHCP, DNS, Group polices under Microsoft windows 2008/12.

r   Support LAN, WAN, Wi-Fi networks and security systems ensure smooth operation by giving support 24/7.

r   Manage Daily Backups for data recovery.

r   Manage IDS, ISG, CRX and other Hotel applications.

r   Coordinate with external technology vendors, internal staff members and third party consultants.

r   Knowledgeable in Microsoft application and SQL.

r   Good Experience of working under cross-cultural and multi-lingual environments.

q   Updating and maintaining the Company Web domain and to create user email ID’s, configuring them on MS Outlook 2003/2007/2010 or on mobile devices.

r  Prepare daily/weekly/monthly procurement reports, day today documentation and other reports like DTCM/CID.

r  Strong communication/Planning skills in Projects

EDUCATIONAL CREDENTIALS
r Bachelor of Computer Application (BCA) from MES College, Goa University- India. 2002-2005.

r Diploma in Cyber Security Programme (DCSP) from Maharashtra Open University-India. 2009.

r Computer Hardware Engineering from HRDF, Goa Govt. – India. 2001.

r Audio & Radio servicing from ITES, Mumbai – India. 2000.

r HSSC, From MES College, Goa Board of Secondary and Higher Secondary Education, Goa – India March 1999.

r SSC, From Shree Shantadurga High School, Goa Board of Secondary and Higher Secondary Education, Goa-India, March 1997.

Work Experience   

a)      M/s. Smana Hotel Al Raffa, Dubai- UAE.

Position as:     IT Executive

Period:                        November 2014 till to date.

Also handling its other properties like,

I)       M/s. Sadaf Delmon Hotel, Deira, UAE.

Was also handling before, now leased on properties of same Smana Group,

a.         M/s. Signature Inn Hotel (formally Smana Hotel) Alriqa, Dubai-UAE.

b.        M/s. Signature Travel & Tourism, Dubai-UAE.

c.         M/s. Royal Pearl Logistic LLC. Dubai-UAE.

b)      M/s. Samasa Technologies L.L.C, Dubai-UAE.

Position as:     Residence IT Executive.

Period:                        November 2012 to October 2014

Worked and was located to M/s. Smana hotel AlRaffa, as Residence IT Executive. Also was giving support to the properties like        i) M/s. Smana Hotel AlRiqa-Dubai-UAE.

ii) M/s. Imperial Suite Hotel, Burdubai –Dubai-UAE.

iii) M/s. Dubai Nova Hotel, Burdubai- Dubai-UAE.

iv) M/s. Howard Johnson Hotel, Burdubai-Dubai-UAE.

c)      M/s. Baywatch Beach Resort Pvt Ltd. Goa-INDIA

Position as:     EDP Executive.

Period:                        September 2011 to March 2012

Work responsibilities were to implement and Maintain Windows Server 2000/2003 as AD & DC & adding users, user right, Permissions, Account policies, group polices, securing Files & folders, etc. Manage & troubleshoot network Problems Wired/Wireless. Creating backup of SQL database on regular basis. Managing remote location user System at grid Stations and troubleshooting the same either remotely or Visiting the clients as and when required. Managing PMS of Coral EPABX. INNSERIES (ISG) PMS Hotel Application.

d)      M/s. NTT DOCOMO InterTouch India Pvt. Ltd…

Position as:     Support Engineer (IT).

Period:                        August 2008 to August 2011

Worked responsibilities were to deploying and maintaining Wired, Wireless and Tlan Broadband Internet Services in organization like “Park Hyatt Goa Resort & Spa, Grand Hyatt Goa, Cidade De Goa, Kenilworth Beach Resort & Spa Goa, and Goa Marriott Resort”. Provide Remote support by 24×7. In-charge of new Up-gradation & Implementation of Servers & Wi-Fi at Park Hyatt Goa Resort & Spa, Grand Hyatt Goa and Kenilworth Beach Resort Goa. Had worked on MICROS system, INNSERIES & IDS PMS.

e)      M/s. CMS Computer Limited, Goa – INDIA.

Position as:     FMS Engineer.

Period:                        August 2007 to July 2008

Worked at a location M/s. Chowgule Company Pvt. Limited, Head Office, Vasco-Goa. as Residence Engineer. Handling & managing Leased line and ISDN line. Had worked on IBM AS400 I series Server by changing Raid controller Batteries, Domain controller and NAS Server. Resolving issues related to Server/system, servicing of Dot Matrix printers, crimping of network cables, configuring of TCP/IP addresses, and Maintaining & Troubleshooting of network on Workgroup.

f)       M/s VTECH Computer Solution, Goa-INDIA.

Position as:     Computer Hardware/ Network Engineer.

Period:                        May 2005 to August 2007

Dealing with all the Office registers, handling of hardware & attending calls of the customers for hardware related Problems. Assembling of Personal computer, Up gradation of System, Fault finding & repairing of System/ Server, Servicing of printers, Crimping of Network cables, configuring of TCP/IP addresses, Maintaining Node through network i.e. LAN.

Handling AMC                i. MES College of Arts & Commerce, Vasco, Goa

ii. Kendriya Vidhyalay No.1, Vasco, Goa

iii. Madhav Kamat & Associates, Vasco, Goa

iv.Capricorn Cyber café, Vasco, Goa

g)      M/s Addon Systems, Goa-INDIA.

Position as:     Computer Hardware Engineer.

Period:                        2000-2001.

Assembling of Computer, up gradation of system, Fault finding & repairing of system, Servicing of printers, Handling AMC (Gomantak & Indian Navy)

PERSONAL DETAILS
Date of Birth                :  22nd January 1982

Gender                         :  Male

Languages                    :  English, Hindi, Konkani, Marathi

Nationality                   :  Indian

Marital Status               :  Unmarried.

Passport details                        :  Indian Passport No. K5431239, Valid up to 2022.

Personal Strengths       : I am a quick learner and a great team player.

Hobbies                      : Playing Cricket, Football, Chess, listening to Music.

I hereby declare that all the statements made above are correct to the best of my knowledge and belief.

Sawan S. Naik.