CAREER OBJECTIVE

A confident, energetic retail sales specialist who is passionate about the new technologies and excited by this challenging fast paced environment.

With over 10 years of work experience I have learned, enhanced and confident to contribute my skills and knowledge in any of the following positions senior sales, supervising and assisting store manager in daily activities.

Now looking for an opportunity to work for a company where I can utilize gained experience, knowledge and skills and will strive to develop my career to the next stage.

PROFESSIONAL EXPERIENCE

4homes Tavola FZCO, Dubai, UAE        (JUNE 2015 – OCTOBER 2016)
SALES SPECIALIST

v  Educate Customers in store Demonstration Proactively interacts with customers in a friendly manner, and provided quality customer service on a daily basis with the sales.

v  Excellent skills in planning product ranges and preparing sales and stock plans in accordance to merchandising principles and maintain a good balance between customers’ requirements and company’s objectives.

v  Exhibited the ability to handle a wide variety of customer complaints and delicate situations without resorting to involve upper management.

v  Accumulates and applies the appropriate knowledge and expertise through continuous learning and self-development in order to provide an outstanding customer experience.

v  Establish trusting relationships with customers.

Jashanmal National Co, LLC, Dubai, UAE       (AUG 2010 – MAY 2015)
SENIOR SALES ASSOCIATE

v  Responsible for increasing the volume of sales and providing customer satisfaction by delivering exceptional customer service.

v  Able to accurately describe a product features and benefits to the customers.

v  To take ownership and effectively deal with customer requests queries and complaints.

v  Merchandising, clearing of ageing stocks, shop keeping and maintain store standards.

v  Record maintenance and repair work performed on appliances. Maintain repair or maintenance records.

v  Maintaining team work, personal and general standards.

E-Max Electronics, Landmark Group, Doha-Qatar (MAY 2008 – MAY 2010)
SALES ASSOCIATE

v  Responsible for handling and performing various tasks and duties like:

v  Maintained and replenished products in store racks, shelves and display units by transporting items between storage areas and frontends.

v  Sell merchandise to other companies. Develop the present clientele and relationships with customers.

v  Enhance and predict future sales and Develop unique and exceptional seasonal sales

v  Handle vital cash dealings and transactions.

Khaleel Watch Co. Hyderabad-India (Authorized dealer for Omega, Rolex, Rado, Tissot Etc.)                                                 (JUL 2005 –MAR 2008)
CUSTOMER SERVICE EXECUTIVE

v  Responsible for ordering the spare parts of watches from the service companies.

v  Responsible for handling customer related issues and after sales services.

v  Planning sales strategies to achieve targets on a monthly basis.

v  Maintaining proper sales records, repair orders, credit sales and coordinating monthly inventory.

EDUCATIONAL QUALIFICATION
v  Bachelors of Commerce (B.COM) from Ambedkar Open University Jubilee Hills, Hyderabad INDIA 2005 – 2007

v  Diploma in MS-Office Computer Applications – Hyderabad, INDIA.

PERSONAL DETAILS
Nationality              :       Indian

Date of Birth           :       21st Oct 1982

Marital Status          :       Married

Languages known    :       English, Arabic (basic), Hindi, Urdu