EDUCATION
PASSED EXAM 2016 FROM HR CERTIFICATION INSTITUTE FOR THE PROFESSIONAL IN HUMAN RESOURCES – INTERNATIONAL (PHRI)
BACHELOR OF SCIENCE IN TOURISM | 1990-1994 | POLYTECHNIC UNIVERSITY OF THE PHILLIPINES
PROFESSIONAL DEVELOPMENT PROGRAMME (HR MANAGEMENT) | FEB – MAY 2005 | EMIRATES ACADEMY OF HOSPITALITY MANAGEMENT, DUBAI U.A.E.
WORK EXPERIENCE
HUMAN RESOURCES MANAGER RAMADA HOTEL, ABU DHABI CORNICHE
1ST SEPTEMBER 2014 – UP TO PRESENT
 Administer compensation, benefits and performance management systems
 Conduct safety and recreation programs to the staff
 Identify staff vacancies and recruit, interview and select applicants.
 Ensuring appropriate candidates selected matches job requirement
 Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
 Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees and administering disciplinary procedures
 Analyse and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
 Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
 Serve as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related matters especially concerns staff and management
 Plan, direct, supervise and coordinate work activities of HR team and staff relating to employment, compensation, labour relations and employee relations
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 Analyse training needs to design employee development, language training and health and
safety programs
 Maintain records and complete statistical reports concerning personnel-related data such
as hires, transfers, performance appraisals and absenteeism rates.
 Analyse statistical data and reports to identify and determine causes of personnel
problems and develop recommendations for improvement of organization’s personnel
policies and practices.
 Plan, organize, direct, control or coordinate the personnel, training, or labour relations
activities of an organization.
 Conduct exit interviews to identify reasons for employee termination.
 Investigate and report on industrial accidents for insurance carriers.
 Represent organization at personnel-related hearings and investigations.
 Negotiate bargaining agreements and help interpret labour contracts.
 Prepare personnel forecast to project employment needs.
 Prepare and follow budgets for personnel operations.
 Develop, administer and evaluate applicant tests.
 Oversee the evaluation, classification and rating of occupations and job positions.
 Study legislation, arbitration decisions, and collective bargaining contracts to assess
industry trends.
 Develop and/or administer special projects in areas such as pay equity, savings bond
programs, day-care, and employee awards.
 Provide terminated employees with outplacement or relocation assistance.
 Contract with vendors to provide employee services, such as food service, transportation,
or relocation service.
HUMAN RESOURCES IN-CHARGE CRISTAL SALAM HOTEL, ABU DHABI
1ST MARCH 2013 – 30TH AUGUST 2014
Part of Pre-opening team, appointed as HR in-charge reporting to Director of Human Resources to
set up all policies and procedures HR administration, training and recruitment.
CLUSTER ASST HR MANAGER CRISTAL HOTELS & RESORTS, ABU DHABI
26th DECEMBER 2011 – 29 FEBRUARY 2013
As Cluster, looking after the HR department of two properties – Cristal Abu Dhabi and Cristal
Salam to make sure a smooth and efficient operation of HR in relation with the management and
associates. Dealing with daily activities for associates to boost their morale, motivation and wellbeing
which are the top priorities. Support with any HR or Departmental associate issues in fair
and professional manner. Conduct Duty Manager Tasks in monitoring the smooth and efficient
operations of the hotel department functions. To provide administrative support and recruitment
assistance to other department as required. Conduct training related to HR to team members.
ASST HR MANAGER QASR AL SARAB DESERT RESORT BY ANANTARA, ABU DHABI
12th APRIL 2009 – 26th DECEMBER 2011
Part of Pre-opening team, reporting to Area Director of Human Resources Middle East in terms of;
Preparations of monthly reports to be submitted to Corporate Office in Thailand. Ensure a
smooth and efficient operation of Human Resources in relation with the management and being
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which are the top priorities. Support with any HR or Departmental associate issues in fair and
professional manner. Conduct Duty Manager Tasks in monitoring the smooth and efficient
operations of the hotel department functions. To provide administrative support and recruitment
assistance to other department as required. Assisting Training Manager for scheduling and
attendance report to each department. Assist in conducting Staff Opinion Surveys. Supports and
solve any associates issues in timely and professional manner.
ASST HR MANAGER MADINAT JUMEIRAH RESORT, DUBAI UAE
20 MARCH 2008 – 12TH APRIL 2009
Ensures smooth and efficient operation of Human Resources by assisting colleagues in regards to
administration of personnel activities. Provides assistance in colleague morale, motivation and
well-being aligned to the company policies, procedures, mission and vision. Assisting HR Manager
for recruitment scheduling and attendance report for each department. Supports and solve any
associates issues in timely and professional manner.
ASST HR MANAGER WILD WADI WATERPARK, DUBAI UAE
22 SEPTEMBER 2000 – 19TH MARCH 2008
Started as Personnel Officer then on 2002 became HR Coordinator then 2005 promoted to
Assistant HR Manager which has the main function of assisting the Director of Human Resources
in recruitment process form pre-screening to preparation of documents for employment visa,
medical, flight, accommodation and training required. Ensures smooth and efficient day to day
operations of Human Resources in assisting colleagues in regards to administration of personnel
activities. Provide full support in relation to HR, Training and Recruitment.
DESK CLERK, FRONT OFFICE / CONCIERGE JUMEIRAH BEACH HOTEL, DUBAI UAE
24th OCTOBER 1997 – 22 SEPTEMBER 2000
Part of the Pre-opening team, main functions is to provide and exceed guest expectation by giving
personalized and high quality of service upon guest arrival and departure in the hotel. Handles
guest reservation request from flights, restaurants, tours, transportation, leisure bookings, etc. in
timely and professional manner.
ASST. ADMINISTRATION MANAGER INCHCAPE SHIPPING SERVICES, PHILS INC.
AUGUST 1993 – 1ST SEPTEMBER 1997 – Started as Receptionist cum Telephone Operator then
on 1994 promoted to Administration Secretary for Ship Services wherein handles the Ship
Services Manager appointments, reports and administration then on 1996 promoted as Asst
Administration Manager wherein the main function is to ensure efficient and effective
administration procedures are followed in relation to scheduling, reporting, administration,
purchasing and other required for the shipping operations.
CASUAL WORK EXPERIENCES
1990 – 1993 as Intern in Edsa Shangri-La Hotel Philippines under Front Office / Student Tour
Guide under Lakbay Aral Tour Group, Philippines / Counter Crew in well-known fast food chain in
Phils, Jollibee.