Personal Information:
Name: Amjad M. Hasan
Address: Amman, Jordan
Mobile: +962 7 9550 1137
Gender: Male
Date of Birth: Feb 24th, 1967
Marital Status: Married
Number of Kids: Four
Nationality: Jordanian
E-mail: [email protected]
Objective:
To join an organization where I can use my skills particularly in my field of specialization, share my experience, knowledge, education and add value to the organization.
Education:
PhD in Business Administration May, 2014
Option: Human Resource Management
The World Islamic Science & Education University (W.I.S.E), Jordan
Master’s of science Degree in Business Administration April, 2004
Option: Marketing
Amman Arab University for Graduate Studies, Jordan
Bachelor of Science Degree in Marketing /Management Dec, 1996
California State University, Los Angeles
Associate of Arts Degree in Business Administration June, 1993
Los Angeles City College, Los Angeles
Consulting & Training Courses:
These are some of the training courses, but not limited to: Knowledge Management, Modern Management Techniques and Its Applications, Market Leadership, Leadership, Total Performance Balance Scorecard, Professional Sales & Marketing workshop, Marketing Management Seminar, Face to Face Selling Skills Program, Manager Personalities & their methods in Dealing with Employees, Skills of Efficient Sales Manager, Managing Sales Teams, Skills Of Practical Management, Retailing, Operations Management, Customer Luxury of Lateral Marketing, Strategic Planning, Training of Trainers (TOT), Unique Customer Service, TQM, HRM and Variety of Management Training Topics.
Experience:
Oct. 2015– Oct. 2016 Specialist – Knowledge Management
Dubai Electricity & Water Authority (DEWA) UAE, Dubai
My responsibilities are: (But not limited to)
· Develop corporate knowledge management strategy, road map and ensure strategy communication to stakeholders.
· Provide support in coordination with line manager for knowledge management initiatives.
· Provide guidance and policy on processes to institutionalize knowledge management practices.
· Develop and review quality procedures and policies of knowledge management.
· Establish comprehensive infrastructure and platform (People, Process and Technology) for knowledge management.
· Review and approve management reports and budgets related to knowledge management department performance and submit to head of department for further action.
· Developing & conducting training courses awareness sessions related to Knowledge management.
Jan. 2014 – Sept. 2015 Freelance Consultant & Trainer
Freelance Amman, Jordan
My responsibilities are:
· Conducting analysis
· Interviewing client’s employees, management team and other stakeholders
· Preparing business proposals & presentations
· Presenting findings and recommendations to clients
· Implementing recommendations & solutions and ensuring the client receives the necessary assistance to carry it all out
· Identifying training and development needs within an organization through job analysis, appraisal schemes and regular consultation with managers and human resource departments
· Producing training materials for in-house training
· Evaluating training and development programs
June 2012 – Dec. 2013 Administrative Consultant & Trainer
PRAXIS (Architects & Urban Designers) Amman, Jordan
My responsibilities are:-
· Setting organization’s KPI’s & KPO’s
· Setting and supervising HRM policies and procedures
· Advising client and department heads on alternate methods of solving need or problem, and recommend specific solution
· Establishing procedures to standardize work processes and implement decisions.
· Identify training needs.
· Coordinating candidates for placement and selections
· Institutional Performance Appraising
Marketing networking and relationships
July 2011 – May 2012 Assistant General Manager
United Iron & Steel Mfg. Co. (Manaseer Group Plc) Amman, Jordan
My responsibilities are:-
· Participate with the General Manager to implement the policies and recommendations established by the Board
· Interpretation of basic policies and strategies set by the management, communicate and explain them to the heads of departments
· Participate in regular meetings with the heads of factories to discuss and debate all aspects of work in brainstorming sessions and workshops to improve quality
· Oversee the selection and evaluation of the big suppliers in order to get the best price and ensure completion of projects in a timely manner
· Coordination of marketing activities for the company and oversee the follow up on customers and fill their needs and solve customer’s problems
· Diagnose problems in the company and analyze the causes and develop the most appropriate means to resolve them where they are radically through follow-up reports
· Supervise the activities of the Department of Human Resources and Support Services and the exercise of functions and powers as defined by regulations and administrative orders in order to supplement the factories with qualified and efficient personnel
August 2010 – June 2011 Plant Manager
Jordan Steel Plc. Amman, Jordan My responsibilities are:-
· Setting objectives for the rolling mill plant and ensure completion
· Supervising the implementation of plans and policies for the management of rolling operations, whether plans were productive, technical, or stock keeping
· Development of production plans based on comprehensive market studies in coordination with managers of other departments
· Follow – up all financial, administrative and related technical plant issues
· Development of policies and procedures related to security and safety at work sites
· Assist human resource manager in developing a training plan for employees
· Manage, plan and direct all day to day operational aspects of running the rolling mill
July 2007 – July 2010 Assistant General Manager
Jordan Steel Plc. Amman, Jordan
My responsibilities are:-
· Supervise the activities of the staff of the rolling mill plant and Modern Wire Mesh Co. and Jordan Steel Engineering Industries Company
· Assist in the formulation of policies and strategic plans and make sure it is consistent with the plans of the company’s strategy as a whole
· Responsible for quality assurance
· Providing advice and guidance to resolve technical and administrative problems
· Participation in regular meetings with senior management to discuss and debate all aspects of work and substantive participation in brainstorming sessions and workshops to improve quality
· Evaluate opportunities and present recommendations to the general manager
· Overseeing the special needs of bills of quantities of materials needed for production
July 2005 – June 2007 Marketing & Sales Manager
Jordan Steel Plc. Amman, Jordan
My responsibilities are:-
· Prospect and penetrate new business through qualifying leads and market monitoring, customer profiling, competition trend analysis
· Coordinate with production manager to fulfill customer needs in the best possible ways
· Develop sales strategies, techniques and tactics based on customer initiatives, feedback and market conditions
· Hire, train and lead sales team in accordance with company policies
· Forecasting future sales volumes to maximize profits and establishing all prices quotation
· Assist in developing marketing campaigns
Oct. 1997 – June 2005 Marketing & Sales Supervisor
Jordan Steel Plc. Amman, Jordan
My responsibilities are:-
· Implementation of policies set for the sales by the Sales manager
· Coordination and communication with the sales manager based on field information concerning the amendments to be made and differences in customer tastes
· Coordination of work between marketing staff and sales staff to ensure the availability of the necessary information on markets for the company
· Conducting field visits to various areas of the market and build good working relationships with customers and potential customers
· Reporting of any deviations in the behavior of the market and consumers
Skills:
Applications: Word, Excel, PowerPoint, Internet and SPSS
· Languages: Fluent in English & Arabic (written and spoken)
· Managerial: High communication skills, Problem solving skills, Decision making, Critical thinking, Self-confidence, Presentation skills, Persuasive, Expectations, Negotiations, coordination and analyzing.
Interests:
Particular interest in working with different cultures
Being part of well formed teams or working within “Teamwork Oriented” companies
Interested in a big professional challenges and in opportunities where I can update my skills
· Reading and lecturing on managerial, HRM issues and attending educational workshops, seminars and conferences
References:
Available upon request