Senior Visual Merchandiser (BinHendi Enterprises, Dubai): 06/2014 – 07/2016

• Liaised with teams such as buying, marketing and management to create design themes and plans, including window and in-store displays and signage
• Conducted and attendedmeetings with business colleagues, sales managers and retail managers to strategize plans to increase sales, meetings at H.O with managers to ensure that the Fashion division is updates
• Identified and out-sourced props, fabrics, hardware and lighting
• Maintained budget and negotiated with suppliers of visual materials for local production and installations costs
• Utilized and worked with architectural features and VM props of stores to maximize the available space
• Communicated visual guidelines including principles layout, visual dressings and signage
• Assembled or dismantled visual displays in windows or in-store
• Guided and motivated teams and colleagues to assistand maintain with displays
• Obtained feedback from colleagues and management on the visual impact of displays and implemented reasonable changes
• Planned the store display seasonal, created visual plans and obtained the appropriate models, props, equipment and signage, out-sourcing and ordering stationary and equipment
• Prepared presentations of visual concepts, for new ideas, projects in process and for completed assignments, taking on the entire installation projects from start to finish
• Communicated with brand principles to ensure our stores are aligned with brand expectations
Commercial Merchandiser (Bloomingdales, Dubai):05/2013 – 06/2014

• Received and displayedmerchandise on the floor in compelling manner ensuring that brand standards are maintained, ensured merchandise has been steamed, properly tagged and priced as per guidelines and as applicable
• Maintained visual merchandise guidelines and standards throughout the store/showroom. Worked with VM Management to ensure store and brand standards are executed on floor and understood by sales team
• Implemented store signage programs according to commercial guidelines
• Supported store promotions and sales events and helped with merchandise preparation from the perspective of merchandise requirement
• Assisted management to ensure that stock room assistants maintain and organize the stockrooms as per company standards ensuring that stock is stored neatly and is easily available to sales team
• Monitor slow and fast sellers and communicate observations to the visual merchandiser manager with suggestions and recommendations for appropriate actions
• Attend training sessions conducted by buyers to ensure that display standards in terms of locations on the floor/showroom, brand adjacencies, displays by colour, size and style are maintained
• Support the stock takes for the store with selection and preparation of appropriate merchandise to ensure that stock results are achieved

Sales Consultant, (Bloomingdales, Dubai): 12/2009 – 04/2013
• Welcomed and greeted every customer in a warm and friendly manner & demonstrated excellent customer service at all times
• Reached sales achievements by identifying customer needs through asking questions, confidently recommending and demonstrating appropriate products,cross-sell and recommend link products at every sale opportunity
• Carried out cashier duties by receiving cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handled customer complaints professionally and efficiently, in line with the company after sales policy, escalating to management if necessary
• Demonstrated and updated product knowledge, fashion trends, in-store promotions at all times
• Maintained personal grooming standards as advised by the company policies
• Maintained clean and organized display, fitting rooms and stock areas
Boutique Store Assistant (Croft & Co, Johannesburg, South Africa): 04/2007 – 02/2009

• Greeted customers and ascertain what each customer wants or needs
• Carried out cashier duties, performing tasks such as counting money and balancing cash drawers
• Maintained knowledge of current sales, policies regarding payment and exchanges, and security practices
• Computed sales prices, totaled purchases and received good
• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires. Answeredall questions regarding the store and its merchandise
• Described merchandise and explained use, operation, and care of merchandise to customers.
• Ticketed, arranged and displayed merchandise to promote sales
• Prepared sales slips or sales contracts, bagged or packaged all purchases and/or gifts
• Placed special orders or called other stores to find desired items
• Carried out basic store duties, i.e opening / closing store, banking, stock inventory, clean shelves, counters and tables. Clean shelves, counters and tables