DONABELLE BONGHANOY
Contact # 055-6839-936
Email address: [email protected]

PERSONAL SUMMARY
An ambitious and goal oriented sales who will always provide my customer with a top quality service that meets their needs and expectations. I has a great personality that engages customers. These competencies combined enables me to easily increase brand loyalty and quickly build up a rapport with customers who have different personalities and requirements. It is my role to be as a face of my company within the sales and new client acquisition team.

WORK EXPERIENCE
M.H ALSHAYA LLC H&M/Potbelly Sandwich shop – Al Barsha 1 Dubai UAE
SALES ASSOCIATE/SERVICE CREW /CERTIFIED TRAINOR – August 2012 – January 2016
Responsible for actively promoting and selling the products to a wide range of customers in a very competitive market place.

DUTIES
Contacting potential customers that have shown an interest of the products and then selling to them.
Updating of customer information in a paper records and on computer databases.
Handling the complete sales prprocess
Handling POS to finished the transactions.
Educating customers on the company’s products and services.
Converting prospects into an active customer.
Keeping in touch with the customers via a range of medium phone calls, letters, email and SMS.
Executing an organized efficient and structured sales process.
Train new staff, updating all the staff about new revised rules and new product launch.
Communicates to the Training Manager about what is the updates from the staff.
Sending reports every month end and by weekly basis.
Updating KPI reports.

MITSUBISHI STEEL MANUFACTURER INC. – CEBU CITY PHILIPPINES
MACHINE OPERATOR/SORTER – JANUARY 2011-JANUARY 2012
Responsible for making sure that the product formed into the right and correct according to the customers order.

DUTIES
Cleaning the machine and setting up.
Preparing all the items which we need to use.
Sorting the product/items which is not good.
Pick a sample item if it is working and ready to deliver.

MONDE NISSIN INC. – CEBU CITY PHILIPPINES
ASSOCIATE – 2010

Responsible for receiving the biscuits flakes and make sure that it is in the right position while it is in the conveyor. Sorting the flakes which is not good for the process.

BOHOL QUALITY MALL – TAGBILARAN CITY PHILIPPINES
SALES ASSOCIATE – 2009
Responsible for promoting the product and making sure that it is in a good condition.
DUTIES
Guiding them correctly about the product you introduced to them.
Giving answer to the customer’s questions or concerned related to the product
Demonstrate the product with knowledge
Communicate and assist customer in any way possible as customer require
Deal with the customer’s complain professionally and good restraint
Report sales accurately
Deals with good customer service

KEY SKILLS AND COMPETENCIES
Adapting selling techniques and style to suit an specific audience.
Responding professionally to clients/customers rebuttals.
Ability to function under pressure.
Enjoy working in a fast paced environment where autonomy is encouraged.
Greeting customers in a professional manner and listening to their needs.
Confident when speaking to a single or to an audience

PERSONAL SKILLS
High energy level
Proactive
Organized
Courteous but firm character
ACADEMIC QUALIFICATIONS
HANDUMON NATIONAL HIGH SCHOOL 2006-2007
HANDUMON GETAFE, BOHOL

JANDAYAN ELEMEMTARY SCHOOL 2002-2003
JANDAYAN NORTE GETAFE,BOHOL

LANGUAGE: ENGLISH and TAGALOG.
Basic Arabic
VISA STATUS: Tourist visa

REFERENCES – Available upon request.