Admin Assistant cum Executive HR

Jupiter Airlines (Aviation Company),

Business Bay Dubai, UAE

April 2014 – Present

Responsibilities:

Meeting and greeting clients

Answering the telephone, relaying messages

Arrange meeting schedule

Making Hotel booking

Arranging couriers

Provides secretarial support by entering, formatting, and printing information, organizing work

Purchase & maintaining equipment and supplies

Compile and update employee record (soft and hard copy)

Search CV’s in Bayt.com and other recruitment portals

Assist in Payroll preparation (leaves, absence, etc)

Customer Service

The Royal Mandaya Hotel Davao City

April 2013 – February 2014

Responsibilities:

Greet Customers warmly, registered and assigned rooms to guests.

Answer telephonic and in person queries related to hotel services and resolve any issues.

Introduce products and services.

Inform customer of deals and promotions.

Ensure each customer receives outstanding service standards.

Processed guests check ins and outs.

Liaised with other departments.

Sales Associate

SM City Davao, Philippines

June 2007 – August 2009

Responsibilities:

Assisting the customer as to their needs & requirements with sufficient knowledge about the product line, provide suggestions and represents the store in a positive manner.

Maintain the store cleanliness standards.

Answer customer’s questions and provide information on procedures and policies.

Responsive of safety issues.

Conscious of shoplifting activity.

Daily monitoring and updating sales display area.