RECON, ZHEN MARA LET LANTIN

Al Nahda 1, Sahara Tower 3, UAE

058-847-8459

[email protected]   [email protected]

O B J E C T I V E S

To become associated with a company where I can enhance my skills and gain further experience and to continue my career with an organization that will utilize my management related skills to benefit mutual growth and success.

E D U C A T I O N

De La Salle Lipa

J.P Laurel, National Highway, Lipa City, Batangas, Philippines

Bachelor of Science in Business Administration major in Financial Management

2012- 2016

Tertiary

De La Salle Lipa

J.P Laurel, National Highway, Lipa City, Batangas, Philippines

2007-2012

Secondary

Early Start Learning Center

M.K. Lina St, Lipa City, Batangas, Philippines

1999-2006

Primary

WO R K   E X P E R I E N C E S

Customer Service Representative | Te l e t e c h L i p a

November 2015 – November 2016

• Manage large amounts of incoming calls

• Assigned for billing support

• Identify and assess customers’ needs to achieve satisfaction.

• Build sustainable relationships of trust through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Follow communication procedures, guidelines and policies

Intern-Accounting Support|Jetbest Animal Nutrition and Health Care Inc.

November 2015-January 2016

• Maintains accounting records by making copies; filing documents.

• Assist the senior accountant to reconcile bank statements by comparing statements with general ledger.

• Maintains accounting databases by entering data  into the computer; processing backups.

• Doing the daily cash report

Clerical Assistant | De La  Salle  Lipa

April 2012 – 2016

•   Sorts, files and maintains alphabetical, numerical, and subject filing systems.

•   Types forms, memoranda, and other copy material.

•   Answering, directing and making phone calls

•   Handling inquiries and incoming work requests

•   Compiling records of office activities

•   Photocopying, scanning of needed documents

•   Monitoring and ordering inventory of office supplies

•   Keeping office area neat and tidy

Event Coordinator Staff| Big Event Starts Today!  (BEST)  Event Coordinator

May 2013 – 2016

• Assist the head in creating proposals, contracts and invoices for clients and suppliers.

• Assist in managing proposal and contract tracking.

• Develops event specific organizational tools such as production timelines, contact lists, on site deliverables schedules.

• Follows the provided guidelines for each event and completes tasks required for event execution.

• Assist to manage collateral production for printed materials, brochures, signage and other marketing pieces.

• Compiles post event wrap up reports, evaluations and client summaries.

• On the day of the event, fully assist the client for whatever they need.

• Welcomes guests and customers by greeting them and assist them in going to their respective seats.

• Addressing the guest and suppliers’ inquiries

• Briefing all the suppliers before the event for the smooth flow of the event.

• Briefing and giving instructions to all the members of the program before the start of the event.

AC H I E V E M E N T

• Dean’s Lister (1st Semester, SY 2015-2016)

• Granted full scholarship in college (Clerical Assistant)

• St. Bro. Jaime Hilario Scholar (High School)

S K I L L S

• Knowledge in using MS Office (Word, Power point and Excel) and SAP Business One

(System, Application and Product)

• Can speak and understand English and Filipino

• Capable of doing the assigned task efficiently and with my own initiative

• Proficient in doing clerical works

• Manage time effectively, prioritizing tasks and able to work to deadlines.

• Determination to get things done. Make things happen & constantly looking for better ways of doing things.

• Can work independently with minimum supervision

S E M I N A R S   O R G A N I Z E D

Develop Competitiveness, Explore Opportunities, Expand Possibilities: Controllership and

Treasury Management CB Function Hall, DLSL September 28, 2015

Grand Finance Convention: “ASEAN Economic Community Financial Integration: A Gateway to Global Competitiveness”

SM City Lipa, Cinema 2

September 18, 2015

Strategic Management: Understanding on How to be an Effective Merchandiser

Diokno Auditorium, De La Salle Lipa

February 24, 2015

S E M I N A R S   A T T E N D E D

2nd Philippine Junior Finance  & Investment Summit

SMX Convention  Center Manila

September 12, 2015

Shortcuts to Success: The Application of Strategic Management to Increase Quality

Service, Effective Trading in Merchandising and Efficiency in Manufacturing

MB Mini Auditorium,  De La Salle Lipa

March 3, 2015

Re-engineering growth: Financing and Doing Business in the New World Environment

Sentrum, De La Salle Lipa

August 26, 2014

A F F I L I A T I O N S

Junior Financial Executives Institute of the Philippines- De La Salle Lipa

AY 2012-2016

Member

Junior Confederation of Finance Association of the Philippines South Luzon Chapter

AY 2012-2016

Member

Lei Lasallian Lumiere (LLL-Scholar’s Organization)

AY 2012-2016

Member

PERSONAL    BACKGROUND

Birth date: June 09, 1995

Sex: Female

Civil Status: Single

Height: 5’2

Nationality: Filipino

Age: 21

Attested: Authenticated Documents (NSO Birth Certificate)