CINDY S. GARCIA

102 C. Molina St., Veinte Reales, Valenzuela City

Contact Number:  09294632417

E-mail Address: [email protected]

OBJECTIVE:  “To serve an institution in the best of my ability, carrying the knowledge and virtues I have gained in school and previous employment and gained through experience in the actual working place.”

PERSONAL DATA:

Age:                        28 y/o

Religion:                 Roman Catholic

Sex:                        Female

Date of Birth:          November 27, 1988

Citizenship:            Filipino

Status:                    Married

Birthplace:             Valenzuela City, Philippines

SKILLS AND COMPETENCIES:

·         Computer Literate; well versed in Microsoft Office

·         Able to adjust in working conditions and can perform under pressure

·         Responsible and accountable for actions taken

·         Willing to undergo training and learn new skills

·         Self-motivated and with Initiative

·         High quality of work standards

·         Strong attention to details.

·         Ability to work independently and make decisions in a timely manner

EDUCATIONAL ATTAINMENT:

Tertiary:          Manila Central University

Caloocan City

Bachelor of Science in Nursing

2005-2009

Secondary :      Dalandanan National High School

Dalandanan, Valenzuela City

2001-2005

Primary:            Paltok Elementary School

Veinte Reales, Valenzuela City

1996-2001

WORKING EXPERIENCES:

·French Dental and Aesthetic Center – Dental  Nurse/Assistant

Al Karamah St., Abu Dhabi, UAE

April 2015 – April 2016

Job Description/Activities:

a. Prepares treatment room for patient by following prescribed procedures and protocols.

b. Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.

c. Provides information to patients and employees by answering questions and requests.

d. Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.

e. Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.

f. Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.

g. Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

h. Documents dental care services by charting in patient records.

i. Maintains patient confidence and protects operations by keeping information confidential.

j. Maintains safe and clean working environment by complying with procedures, rules, and regulations.

k. Protects patients and employees by adhering to infection-control policies and protocols.

●     Manulife Data Services, Inc.– Flex Benefits Administrator

Commonweath Ave., Diliman, Quezon City, Philippines

May 2011 – December 2014

Job Description/Activities:

a. Responsible for overall Flex Benefits Plan Administration for outsourced clients.

b. Manages all client eligibility process and partners with other group benefit resources to analyze and troubleshoot all member eligibility related issues.

c. Support clients’ open enrolment by partnering with Flex Consultant, Flex Benefit System Specialist and other CFB Resources.

d. Process all member-related eligibility requests on daily basis.

e. Research, analyze and correct any errors resulting from the client eligibility file and educate client on root cause.

f. Acting as Plan Administrator for full administration service clients: manage the day-to-day administration of assigned policies, including terminations, changes, retirements, processing of member update, payroll files and billings through benefits administration software.

g. Provide accurate and thorough answers to client requests and questions.

h. Ability to manage high volumes of inquiries effectively and with a positive manner.

i. Ability to break down complex cases and able to recommend solution.

j. Meet and strive excess Client Service Level Agreement.

RECOGNITIONS:

●         Best in Accuracy

Canadian Group Benefits – AdminAdvantage

4th Quarter 2014, 3rd Quarter 2014, 2nd Quarter 2014, May 2013

Manulife Financial – Business Processing Services

●         Best Associate/Benefits Administrator

Canadian Group Benefits -Flex

4th Quarter 2014, 3rd Quarter 2014, 4th Quarter 2011, 3rd Quarter 2011,

Manulife Financial – Business Processing Services

●        Best in Productivity

Canadian Group Benefits – AdminAdvantage

1st Quarter 2014

Manulife Financial – Business Processing Services

REFERENCES:

Ms. Jacqueline Rivas – Dela Torre

Process Manager, Client Information and Documentation Account Set-up

JP Morgan Chase & Co.

09176298023

[email protected]

Ms. Michelle Dela Paz

Financial Business Analyst, IFS Business Operations, Corporate Controllers

Manulife Data Services, Inc. Canada

416-852-8116 Ext. 228116

[email protected]

Ms. Ruth P. Pula

Production Manager

Refinette Cosmetic Industry

09084175090

I hereby certify that the above information is sufficient and correct.

CINDY S. GARCIA

Applicant