SANTOS, LEANNE T.

339 Cansinala Apalit, Pampanga

+63936 8121786. [email protected]

 
OBJECTIVE: Together with assets for instance sincerity, truthfulness and struggle for excellence, I will add value and strength to any company empowering me or a team which I am fraction of.

 
EMPLOYMENT HISTORY

Receptionist/Service Associate                                               China Blue by Jereme Leung, Conrad Manila

April 2016- PRESENT                                                               Seaside Boulevard corner Coral Way

Mall of Asia Complex Pasay City 1300, Philippines

Receptionist/Service Associate                                               Summer Palace ,EDSA Shangri-La Hotel

July 2013- February 2016                                                       1 Garden Way Ortigas Center, Mandaluyong City, Manila

Responsibilities:

§  Telephone reservations

§  Greet guests and patrons personally

§  Offer appropriate seating arrangements

§  Present menus and take orders

§  Ensure the quantity of menus is sufficient to cater to the number of guests

§  Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion

§  Set up dining rooms and make reservation arrangements

§  Maintain clean and organized tables and work area

§  Assisting guest for their functions

 
EDUCATION

Bulacan State University (2009-2013)                                                              City of Malolos, Bulacan

Bachelor of Science in Hotel and Restaurant Management

(Former Secretary of Bartending Enthusiasts and Student Team)

TRAININGS AND SEMINARS

§  600 hours On-the-Job Training- Executive Lounge (Front Office)

·         Marriott Hotel Manila

·         Newport Boulevard, Newport City Complex, Pasay City, Manila

·         November 3, 2012- February3, 2013

§  100 hours Actual Shipping Board Training

·         Onboard M/V Superferry 20 (Manila- Cebu)

·         March 19, 2012- March 21, 2012

§  Asia Center 1st Power Conference,“Discover the New World of Culinary with the Master”

·         Feliza Jazz Pavilion, City of Malolos.(Organizer/Coordinator)

·         March 5, 2012

AWARD AND RECOGNITION

Employee of the year 2014(Summer Palace Restaurant)                       Casa Blanca, Shangri-La Mall                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          C

December 22, 2014                                                                                                         Ortigas Centre ,Mandaluyong City

 
QUALIFICATION AND SKILLS

§  Good in written and verbal presentation skills.

§  Able to get along well with co-workers and accept supervision

§  Willing to try new things and interested in improving efficiency on assigned tasks.

§  Ensure tasks are completed correctly and on time.

§  Planning, organizing, coordinating, flexibility, quick learning, time management, creative thinking, problem solving and leadership.

§  Knowledge in Infrasys and Table Management System

§  Computer literate (Microsoft Excel, Microsoft Word, Microsoft Powerpoint)

 
PERSONAL BACKGROUND

Place of Birth:                    City of San Fernando, Pampanga

Date of Birth:                      April 20, 1993

Age:                                       23

Sex:                                        Female

Civil Status:                         Single

Height:                                  5’4’’

Weight:                                 52 kg.

Nationality:                         Filipino

Religion:                               Roman Catholic

CHARACTER REFERENCE

MS. NANCY FARM                                          Director of Chinese Operations

Edsa Shangri-la Hotel

1 Garden Way Ortigas Centre, Mandaluyong City, Manila

+ 63917 5338473

MS. MARY JANE DOMINGO                                        Director of Chinese Operations

Conrad Manila

Seaside Boulevard corner Coral Way

Mall of Asia Complex Pasay City 1300, Philippines

+639178004641

I hereby certify that the above information are true and correct to the best of my knowledge,

LEANNE T. SANTOS