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Carmen Longoria Serrano degree in psychology

México
Childcarecomputer skillsCustomer ServiceGiving psychotherapyProblem-solving skills

Objective

Having 6 years of experience independent giving individual and group psychological therapy with teenagers, kids and adults, inside these 6 yeas i was applying psychometric tests in the general procurator’s office of the republic from Mexico during almost a year to victims of the crime and generators of violence.

Work Experience

2013- Present
Working on Independent Way

 

Giving psychological therapies with kids, teenagers and adults.

Giving first stimulation, teaching geometrical figures, colours, and helping with homework to Kids of 4, 8 and 10 years old.
AUGUST 2012-JUNE 2013

GENERAL DEPARTMENT OF JUSTICE OF THE CITY OF MEXICO
Social service and professional internships

Application and interpretation of projective tests with their interpretation or diagnosis to generators of violence and victims of crime, participating in interviews with them
JANUARY- AUGUST 2012

AMANC I.A.P
Social service in Mexican Association of Aid to children with cancer (AMANC I.A.P).

Making interviews with the parents of the children, as well as   applying psychometric tests with their diagnoses

Developing recreational activities for parents and children where they could learn to have a better control of the emotions as well as the situations they were going through
NOVEMBER 2007-AUGUST 2008

RANSTAD MEXICO
Executive telephone customer service.

Raising funds for the World Vision Organization

Confirming also the attendance for private events of the company “AVAYA” of the executive personnel as operative of the company

Validating executive calls
MAY 2005- AUGUST 2007

PTI group
Store manager as well as direct sales to customers of the Mexican telephone company TELCEL

Make inventories and daily sales reports as well as keep track of sales with the customer in terms of tariff plans and equipment delivery
AUGUST 2004- MAY 2005

MEXICAN CRM
Executive telephone customer service.

Credit card sales
SEPTEMBER 2000- DECEMBER 2001

INTEGRAN SERVICE, BIPER
Telephone operator capturing and sending messages to users of the messenger service “BIPER”
Education

2009-2012
UNIVERSIDAD MEXICANA

Career in Social Psychology

Titled and with professional certificate
2000-2001
HARMON HALL

English course

80-90% Speaking and writing

80% listening comprehension

90% reading comprehension
Computer skills

Software package:
Microsoft Word

Microsoft Excel

Outlook.
Operating systems
Windows XP
Internet
Internet explorer

Google Crome
Personal Information

Gender
Female
Date of birth
September 24, 1979
Marital status
Single
Nationality
Mexican
Professional ID
08737467
Unique key of population register

(CURP)
LOSJ790924 MDF NRN05
Language

Spanish
Mother language
English
80-90% speaking, writing, reading, listening
Arabic
2% speaking and listening

Education

2009-2012 Bachelor's degree at mexican university (universidad mexicana)