CAREER OBJECTIVE:
To work with your prestigious company that would further enhance my skills and knowledge and contribute my best abilities in order to achieve target goals of your company.

QUALIFICATIONS

WORK EXPERIENCES:

SHARJAH NATIONAL TRAVEL & TOURIST AGENCY SERVICES

CLARION SHIPPING SERVICES LLC

Electra Street , Abu Dhabi UAE

EDUCATIONAL ATTAINMENT

SEMINARS & TRAININGS ATTENDED

·         Self-motivated, decisive and an effective team player

·         Good interpersonal and organizational skills.

·         Determined to achieve whatever task given.

·         Can work under minimal supervision.

·         Fast learner and Flexibility.

·         Knowledgeable in Microsoft word, Excel and powerpoint,outlook. Accounting dimensions , Flotilla and logistics operations.

CUSTOMER SERVICE EXECUTIVE / LOGISTIC COORDINATOR

January 03.2016 to February 28,2017

Competencies / Key Responsibilities

Ø  Handling freight inbound and outbound inquiries, sales rate routing and flight/sailing schedule.

Ø  Coordinates with international and local Agent regarding shipment status and all requirements.

Ø  Preparing shipment arrival notice to customer.

Ø  Cooperate with operation department during customs procedure, cargo collection and delivery arrangements

Ø  Getting the best rates from different Airlines or Liners that has best rates for the satisfaction of the clients

Ø  Support the Sales Manager related matters such as preparing the quotations and monthly sales report.

Ø  Knowledgeable in Customs Dhabi Entry.

CUSTOMER SERVICE EXECUTIVE /JUNIOR ACCOUNTANT /RECEPTIONIST

August 11,2011- November 26,2015

Competencies / Key Responsibilities

CUSTOMER SERVICE EXECUTIVE

Ø  Creating a job/HBL for import /export/clearance for sea/air/land shipment.

Ø  Handling freight inbound and outbound inquiries, sales rate routing and flight/sailing schedule.

Ø  Coordinates with international and local Agent regarding shipment status and all requirements.

Ø  Preparing shipment arrival notice to customer.

Ø  Cooperate with operation department during customs procedure, cargo collection and delivery arrangements.

Ø  Advising client regarding the documentation required for the shipment.

Ø  Updates client with the flight /vessel schedule and the shipment status .

Ø  Tracking all the shipment incoming and outgoing by calling the liners mentioned in BILL OF LADING ( BL ) or AIR WAY BILL (AWB ) by sea or by air.

Ø  Coordinating with the forwarders company at origin of the shipment, through asking them the best quotation for both Air freight and ocean freight.

Ø  Ensure that pre-Alert and necessary documents are secured from Agents and forwarded to clients.

Ø  Coordinating with the liners for the charges of the shipment, like Delivery Order, LCL,or FCL and other related charges .

JUNIOR ACCOUNTANT

Ø  Preparing Purchase Bills for cash/cheque payments to vendors.

Ø  Invoicing the customer-both credit and cash customer.

Ø  Preparing bank receipt/PDC receipts against the customer payment.

Ø  Checking cash book balance.

Ø  Preparing Age analysis receivables statement per Sales person.

Ø  Preparing cash payment vouchers for the cash payment made for other the job related payments.

Ø  Following up with customer for the pending payment based on the statement of accounts.

Ø  Providing petty cash based on the requirements of operations department.

Ø  Collecting receipt for the cash/cheque given for the particular jobs.

RECEPTIONIST

Ø  Attending calls.

Ø  Make appointment for the clients.

Ø  Greet visitors and connect the calls of  direct clients to appropriate location or person.

Ø  Respond to queries from the public

2007 – 2010   BACHELOR OF SCIENCE in COMPUTER SCIENCE

System Technology Institute

Lucena City , Philippines

1999 – 2001   ASSOCIATE IN INFORMATION TECHNOLOGY

System Technology Institute

Batangas , Philippines

1997-1998    HIGH SCHOOL DIPLOMA

Bauan High School

Batangas , Philippines

v  Korean language Course

v  Philippine Youth Congress in Information Technology

v  Intro to Web Development using ASP.net

PERSONAL PARTICULARS:
Civil Status    :   Single

Nationality     :   Filipino

Religion         :   Catholic

Language      :   Fluent in English, Filipino

I hereby certify that the above information are true and correct to the best of my knowledge and belief.

ANNALEA PASCUA DE CASTRO