GAGAN BATRA
WZ-34, MUKHERJEE PARK EXT. TILAK NAGAR

NEW DELHI -110018
Mobile No: +91-8447273150, 9873454965

E-Mail:- [email protected]

CareerObjective :-

Seeking for challenging opportunity that will utilize and enhance my skills where I can actively devote my abilities through my dedicated hard work.

Academics:

Description
School/College
Year
Xth -C.B.S.E
Shadley public school
2003
XIIth – C.B.S.E.
Shadley public school
2005
B.A. – PASS
Delhi University
2008
Experience

·          1year worked with HOTEL AIRPORT as a Front Office Assistant

·         6 months worked with SIGNATURE GRAND as a Senior Front Office Assistant.

·         3 years6 months worked with EMIRATES AIRLINES as a Senior Customer Service Agent.

·         2 years working with Delhi Duty Free as a Brand Ambassador.

·         5 months worked withGlobal Aviation pvt. Lmt acustomer service.

Professional Certification:

·         Certification in best performance in Customer Service(Emirates Airlines).

Key Responsibility Areas in Current Role

·         Handling customer queries related to liquors.

·         Generating invoices for the purchased items.

Technical Skills

·         Software Skills: MS-Office

Other Skills

·         Strong work ethic, taking ownership of all duties and responsibilities.

·         Strong analytical and organizational skills.

·         Excellent Interpersonal & communication skills.

·         Good team player.

Hobbies

·         Like internet surfing and playing online games.

·         Dancing

·         Travelling and exploring new places

·         Listening to Music

Personal Information

·         Nationality: Indian

·         Date of Birth: 25th Oct 1987

·         Place of Birth: New Delhi, India

·         Language Known: English, Hindi and Punjabi