VANESSA G. ORTIZ                                      Mobile No. +97152-478-1530

Email Address: [email protected]
Career Objective:

To find challenging position to meet my competencies, capabilities skill education and experiences.  And meeting challenges and being up to expectation of the organization.

QUALIFICATION SUMMARY:

ü  Customer Service, Documentation Skills, Supply Management

ü  Supply Management, Tracking Budget Expenses, Vendor Relationships, Organization

ü  Manufacturing Methods and Procedures, Manufacturing Quality

ü  Working for 7 years  in one of the outstanding oil companies in UAE as Customer Sales Agent.

ü  A passionate of retail industry.

ü  Trained to do good service to each customer regardless of their nationality.

ü  Handle cash and cheque payment.

ü  Team player who can earn respect and is comfortable working in results originated environment

ü  Cashiering and Attending to customer needs.

ü  Handling the suppliers and controlling the stock level.

ü  Willing to be assigned anywhere the network with additional responsibility.

BIOGRAPHICAL DATA:
Birth Date      :  August 01, 1981

Place of Birth: Surigao Del Norte

Citizenship     : Filipino

Visa Status     : Resident Visa

Gender           : Female

Passport        : XXX1196264

EDUCATION:

Southern De Oro Philippines College

1994-1997

High School

BS Business Administration

Lourdes Colleg-College level

1998-2002

WORK EXPERIENCE:

Ectratech Trading LLC

Purchaser/Sales (2013 at present)

ü  Forwards available inventory items by verifying stock; scheduling delivery.

ü  Prepares purchase orders by verifying specifications and price; obtaining recommendation from suppliers for substitute items.

ü  Updates job knowledge by participating in educational opportunities.

ü  Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders.

Emirates National Oil Company LLC

Customer Service Agent (2006-2013)

ü  Doing marketing strategies to improve sales volume.

ü  Handle cash and cheque  payment

ü  Processing transaction quickly and accuracy.

ü  Attending calls from suppliers and customers.

ü  Doing inventory to monitor stock loss.

ü  Merchandising of products in accordance to plan o gram to attract customers.

ü  Responsible for promoting the sales through and Retail Store at the petrol station.

ü  Maintained thought knowledge about the store to provide helpful advice to customer.

ü  Received employee of the month award for outstanding customer performance

Sentro 1850 Restaurant Food  Attendant (2002- 2005)

·        Providing a warm welcome for customers.

·        Receive food & drink orders & serve customer requests to the standards required.

Provide dining service at fine dining establishment