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Danish Sayed Bartender, Restaurant Manager, Waiter, Tour Coordinator

Canada

Danish Sayed
Restaurant Manager, Bartender, Waiter, Tour Coordinator
[email protected]
+91 8788054735 / +91 7350272974

Analytical, good at problem solving and excellent in maintaining interpersonal relationship. Good verbal and written skills.

Willing to relocate: Anywhere

WORK EXPERIENCE
Current Position – Bartender
Star Cruises – Malaysia – March 2012 to current
Waiter 1 – Food & Beverage
Tour Coordinator – Tour department (Training)
www.starcruises.com
5* Cruise, 900 rooms, 1800 Guests Capacity, 4 F&B outlets serving Italian, German, Spanish, Malaysian,
Indian, Chinese cuisine, banquet facilities, spa & massage Centre, Tour facilities, Fitness Centre, Shopping Centre and recreation as well all kinds of drinks.

Roles & Responsibilities (Bartender):
• Interact the customers
• Take the orders of all the drinks (Cocktails and Mocktails)
• Serve all kinds of Alcoholic and Non-Alcoholic and also hot and cold drinks.
• Take orders on the bar counter and serve the orders on bar counter as well on the table of the guests.
Roles & Responsibilities:
• Responsible for all miss-en-place and miss-en-scene.
• Maintains maximum hygienic personally, inside the restaurant and in all back of house areas by performing appropriate cleaning tasks.
• Warm welcomes the Guests.
• Greets and seats guests and ensures their comfort at the table.
• Attends to and serves the guests promptly.
• Performs all necessary tasks to serve food & beverage according to service standards.
As a Team Leader:
• I was leading a team of 20 waiters for every meal a day.
• Also was making sure that guests will be satisfied with the service and food.
• Checking the grooming of the waiters during the briefing.

Hotel Ice n Spice, India
Restaurant Manager 20th April 2014 – Sept 2015

Roles & Responsibilities:
• Maintain communication with and supports the Assistant Clubhouse Manager. General Manger, Clubhouse Manager and Dining Room Manager
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety Takes immediate action to correct any issues.
• Manage the guest reservation system.
• Receive and greets members and guests; assist with seating.
• Check tables throughout service times for Member satisfaction, guest complaints.
• Enforce Club rules, regulations and policies.
• Supervise the dining room staff and maintain uniform service standards.
• Conduct daily line-up with dining room staff.
• Ensure side work is completed every day and dining room supplies are stocked.
• Review daily specials, stations and other applicable announcements.
• Train new-hires in service standards, menu items, use of Jonas system and up- selling.
• Train food service and bar staff on a continuous basis.
• Coordinates food service between kitchen and service staff.
• Act as initial contact for disciplinary actions.
• Lead to achieve desired results in high quality service and experience for our Guests.

Senior Waiter
Hotel Express Inn – Nasik, Maharashtra, India – March 2010 to February 2012
www.expressinn.com
4* Deluxe Hotel, 200 Rooms including Deluxe, Suits and Executive, 3 F&B outlets serving Italian, French,
American, Chinese and Indian cuisines, Banquet facilities, spa & massage parlor, Fitness Centre and
Recreation.
Roles & Responsibilities:
• Responsible for all miss-en-place and miss-en-scene.
• Maintains maximum hygienic personally, inside the Bar and in all back of house areas by performing appropriate cleaning tasks.
• Warm welcomes the Guests.
• Greets and seats guests and ensures their comfort at the table.
• Also Worked as:
• Worked as a Room service order taker
• Worked also in a banquet as a team leader, was running a team of 20 waiters
• In a banquet was making the setup of every event in different styles.

EDUCATION

Vocational Course in Hotel management & Catering Technology
University of Mumbai – Maharashtra state board of Vocational Examination, Mumbai.
2008-2009

HSC (10+2)
University of Pune – Pune, Maharashtra
2007

SSC (10)
University of Pune – Pune, Maharashtra
2005

CERTIFICATIONS/LICENSES
Certificate Course in Computer Software & Hardware
January 2008
• MS-CIT
• DTP- PageMaker, Coral Draw
• ‘C’- Programming
• Computer Hardware Maintenance
Opera, POS–Micros, Adobe Photoshop, IDS, Fidelio
Typing Speed – 40 wpm

LANGUAGES SPOKEN
English, Spanish, German(Basic), French(Basic), Chinese(Basic), Hindi & Marathi.

ADDITIONAL INFORMATION
• Supervisory Skills
• Begin with an End in Mind
• First Aid
• Seven Habits of Highly Effective People
• Food Safety

Skills and Abilities:
• I can manage a team.
• Comport in working as well as individually.
• Ready to accept challenges.
• Positive attitude and proper time management.