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Wanda Davis Pharmacy Technician

Mt. Laurel NJ

Wanda Davis 1416 South 51st Street Philadelphia Pa. 19143 215-820-7874 [email protected] Professional Summary Highly motivated and certified pharmacy technician with extensive pharmacy experience. Have a solid foundation in prescription processing, pharmaceutical calculations and pharmacy procedures. License: Pharmacy Technician Certification PTCB (330101051159315) Skills • Retail pharmacy procedure • Expert understanding of Medicare and Medicaid • Strong background in FDA drugs • Prescription Filing training • Medication inventory management • Excellent telephone etiquette • Motivated self-starter • HIPAA Regulations • Insurance billing • Committed to quality assurance • Drug utilization review • Strong decision making ability • Abbreviations comprehension • Efficient in Microsoft applications Professional Experience: Intake Specialist BioScrip 2017 – Present • Retrieve inbound call • Coordinate infusion care • Process new referrals • Ensure proper payment • Program pumps • Communicate with referral source • Verify eligibility and benefits accurately • Obtains authorization • Attends required in-service Pharmacy Specialist Horizon NJ Health 2013-2016 • Retrieved inbound and outbound calls • Submitted Prior authorizations • Entered Clinical Information from Providers • Identify issues and corrected through pharmacy process and procedures • Communicated with clinical staff for Prior authorizations determination Supervisor- Call center Perform Rx 2009-2012 • Managed a team of sixteen call center technicians • Maintained scheduling and payroll • Supported workforce management team with staffing • Ensured compliance throughout the department • Volunteered for company events and initiatives • Monitored and evaluated technicians calls • Created reports and identified call trends • Participated in new hire recruiting • Built rapport with internal and external clients • Conducted monthly meetings with direct reports • Monitored attendance adherence through CMS System Research Analyst Keystone Mercy 2008-2009 • Claims Adjudication • Research Provider Claims • Identify Root Cause • Retrieved Provider Calls Education and Training Gwynedd Mercy College 2007 Associate in Business Administration Certified Pharmacy Technician (PTCB)