MARY JANE MOJAR MORALES
Dubai, UAE
Email: [email protected] Contact: +971 566887170
CAREER OBJECTIVE:
A friendly and outgoing professional applying for supervisory or staff position in your organization. Bringing up strong personality, excellent customer service and communication skills to provide customer satisfaction that may contribute to the success of your organization.
EMPLOYMENT HISTORY: SALES ASSOCIATE
PAUL CAFÉ AND RESTAURANT AZADEA GROUP
01 December 2012 up to present Dubai, UAE
Job Description / Duties and Responsibilities:
➢ Serves and greets customers, prepares and handle cash
➢ Follows and respects policies and procedures
➢ Follows the opening and closing checklist thoroughly
➢ Maintains and reports all records of daily training, panel taste form and wastages
➢ Ensures all details about events are communicated to the team and proper handover is maintained ➢ Orders required products along with the restaurant Manager, Assistant Manager and Supervisors ➢ Maintains a clean environment by implementing “clean as you go” policy and set up the counter
display
➢ Receives calls observing phone etiquette
HEAD WAITRESS
26 Jan 2010 – 09 Nov. 2012
OUTBACK STEAKHOUSE
Dubai, UAE
Job Description / Duties and Responsibilities:
➢ Ensures Total Customer Satisfaction (TCS) at all times
➢ Delegates and coordinates activities of Service Crews (waiters / waitresses) in providing courteous
and excellent service to diners and customers
➢ Manages and schedule dining reservations
➢ Taking orders accurately and to ensure quality of foods served to all customers ➢ Ensures the cleanliness of the restaurant and/or facility
CASHIER
April 2009 – January 2010
CASA REYES RESTAURANT
Casual Fine Dining
Philippines
Job Description / Duties and Responsibilities:
➢ Manages cash registers on day to day basis
➢ Assists service crews on taking orders of all customers
➢ Monitors and records daily, weekly and monthly sales and prepares summary report for review and
approval of the Branch Manager
➢ Ensures that all bills and receipts are all accounted for and minimize the occurrence of shortages ➢ Manages petty cash advances, reimbursements and liquidations and arrange cash deposits
including transactions with the bank
CASHIER / TELEMARKETER
Nov 2007 – Jan 2010
YELLOW CAB RESTAURANT