Padideh Masjedi

212 Royal Orchard Blvd. Thornhill, ON

L3T3E7

Tel: 416-880-4073

[email protected]

PROFILE AND SKILLS SUMMARY

Motivated retail sales professional with more than five years of outstanding customer service experience. Demonstrated sales leader, with ability to consistently surpass goals and build client base. Positive attitude, able to go above and beyond for customer satisfaction. Skilled in problem resolution, time and asset management and team leadership. Strong administrative and visual merchandising skills, with keen attention to detail. Excellent verbal and written communication skills(English/Farsi).

EDUCATION

Graduated from high school, Family high school, Iran, June 2006

Graphic Design, Islamic Azad University of Kerman, Iran September 2012

Graphic Design, Seneca at York College, September 2017- August 2019

EXPERIENCES

Key Holder, Le Chateau Promenade mall, June 2015 to present

Responsible for direct client sales and service

Providing very good experience for customers

Following up with customers

replenishing merchandise

Hostess/Waitress, North Restaurant, Vaughan, January 2013 to January 2015

Greeting warmly to customers

Making reservations and confirmations

Supervising the floor (servers and customers)

Following up with customers to be sure about their satisfaction, complains/complements

Providing a very good experience for customers

Sales Assistant, Merchandiser, ZARA, Iran, October 2010 to September 2011

• Selecting and ordering products

• Ensuring that products appear in the store at the right time and in the accurate quantities

• Inventory control

• Tending to the customer’s needs

• Replenishing merchandise

Secretary, Narban Co. July 2008 to September 2009

Identifying and resolving client’s problems

Typing and operating office equipment

Booking appointments and organizing papers

ACTIVITIES AND INTERESTS

Traveling , swimming and reading

Enjoy playing tennis and horse riding

REFERENCES

Available upon request