EDUCATION

Concordia University of Edmonton – Bachelor of Arts (2010), Bachelor of Education After-Degree (2012)

PMI Accredited Coursework / Certificates in the areas of Project Management, Six Sigma, Lean, Quality Improvement, Change Management, Lessons Learned and Accounting/Finance

HONOURS & AWARDS

·         Laurence Decor Leadership Award

·         National Philanthropy Day Social Service Award – International “Huggies Every Little Bottom” campaign

·         Concordia Social Science Academic Award

·         Concordia In-Course Academic Scholarship

·         Three time recipient of the Jason Lang Scholarship

·         Alexander Rutherford Scholarship

PROFESSIONAL HISTORY

SKYWAY CANADA LTD.

Executive Assistant

August 2017 – Present

·         Independently provide executive support to the President, VP of Business Development and Business Development team with timely management and production of proposal requests, including planning, writing, editing, designing and executing all outgoing correspondence

·         Develop, evaluate and report on the Business Development Sales Training program

·         Map out annual training plans and select appropriate training materials and programs (outsourced and/or in house) for business development team

·         Market available training to employees and provide necessary information regarding sessions

·         Conduct needs assessment and identify skills or knowledge gaps that need to be addressed

·         Design, prepare and evaluate educational aids and materials and research/recommend new training methods

Prepare and circulate meeting materials including agendas, meeting minutes, action ledgers and decision records and provide accurate and timely updates to department sites
·         Assist with reporting, gathering and inputting statistics, formatting and distributing various communications

·         Develop and revise labour/material pricing templates and sales, training and marketing literature

·         Manage large electronic document library of proposal information and prepare presentation materials for clients

·         Manage reporting and budgeting for all company sales, training and marketing initiatives

·         Manage company website and social media sites, develop marketing/communication plans and material to support various departments

·         Coordinate promotional material, invitations, sponsorship packages, logistics and travel arrangements for special events, golf tournaments and other community relations activities

ENBRIDGE PIPELINES INC.

Project Assistant

2013 – 2017

Collaborate with senior management to facilitate program and committee schedule follow-through, off-site field assessments, workshops and cross-functional department directives and initiatives
Provide high-level onboarding and orientation for new hires utilizing blended approaches and liaise with Law and HR departments regarding vendor contract agreements
Assess training needs for new and existing employees and contractors and identify competency gaps
Partner with internal stakeholders and subject matter experts regarding employee training needs
Develop training materials and programs and source external vendors to meet training requirements
Develop and facilitate training through a variety of delivery methods and training techniques
Design and apply assessment tools to measure training effectiveness
Identify opportunities for improvement in workflows, training material, data collection and reporting and assist in the development of lessons learned workshops for both internal and external stakeholders
Track key performance indicators and provide ongoing feedback and recommendations to management to facilitate change and continuous program improvements
Send out mass emails and training invitations, inform employees about training options and update department training site and employee records
Keep current on training design and methodology
·         Plan and coordinate both local and off-site department meetings, training sessions and special events including securing venues, audio-visual equipment, travel, accommodations and catering

Provide proactive status updates to management team, identify deficient action items and provide ongoing feedback to ensure accurate, timely resolution and close-out
Assist with breakdown and compilation of data to create communications, reports and presentations, spreadsheets, surveys and decision records
Prepare and circulate meeting materials including agendas, meeting minutes, action ledgers and decision records and provide accurate and timely updates to department SharePoint sites
Act as the first point of contact in the development and maintenance of documentation for Quality Management to ensure compliance within the governance document library for operational procedures, processes, work instructions, guides and forms. Ensure distribution and communication of all updated materials.
Proactively manage Outlook calendars for various managers and supervisors and take appropriate action in conserving management’s time
Provide financial control services for the department on multiple projects and cost centers, including processing expense reports, invoices, time entry and fleet reconciliation
Logistics Lead  (secondment following Fort McMurray forest fires)

Acted as the first point of contact for the Emergency Response Management Office providing coordination and tracking of all incoming requests including manpower, transportation and accommodations, site and building security, deliveries, supplies, parking and catering
Rectified inefficiencies in regards to the standards and workflows of the Incident Command System. Provided continuous training program feedback for lessons learned to influence change and improve emergency response processes
Ensured accurate and complete updates to all electronic logs and documentation and maintained timely follow-up with all stakeholders on open action items to ensure emergency response success
RECRUITMENT PARTNERS

Marketing/Training Coordinator

2013 Contract

·         Developed and assessed materials for recruitment, orientation and training of new employees

·         Developed and implemented marketing programs and initiatives and supported business development team by conducting market research. Reviewed competitors within the company’s service area and identified opportunities for improvement

·         Formulated job descriptions, screened and reviewed resume applications, scheduled meetings, arranged for audiovisual equipment and catering

·         Created recruitment campaigns to increase engagement from existing and potential clients

·         Developed and maintained procedures for retention, protection, retrieval and disposal of records

·         Maintained financial control of office budget and managed contracts with vendors and service providers

WILLBROS CONSTRUCTION SERVICES (CANADA) LP

Subcontracts Administrator

2012 – 2013 Contract

·         Served as the primary interface to subcontractors through processing and administering subcontracts and modifications related to new hire sign-on packages, vendor configurations, master service agreements, consulting service agreements, work orders, purchase orders, clearance letters, insurance requirements and qualification tickets

·         Maintained training and procurement files and ensured alignment with compliance, audit requirements and regulatory bodies

·         Drafted subcontract solicitation packages to support prime proposals and conducted price analysis evaluations of subcontractor proposals

·         Tracked various project expenditures and provided invoice resolution for project controls group

·         Maintained duties of onboarding and training new subcontractors

BRINK DISTRIBUTION

Administrative Lead

2012 – 2013

·         Independently provided executive support to the President and CEO, including coordinating attendance at meetings, travel, hotel and car arrangements

·         Developed and assessed materials for recruitment, orientation and training of new employees

·         Oversaw centralized operations and ensured smooth communication between departments relating to training, records management, communications, returns processing, material distribution, printing and reproduction, security and mailing

·         Proactively managed Outlook calendars, scheduled appointments, phone calls, teleconferences, meetings and reminders

·         Maintained marketing and promotional budget, updated company webpages and social media profiles, developed short, medium and long range plans for special events and promotions, wrote and edited materials for online and print campaigns and coordinated on-site special event execution

Assisted with breakdown and compilation of data to create communications, reports and presentations, spreadsheets and surveys
·         Maintained office operating budget, provided financial support services and reconciled employee labour reports

TRAINING AND PROFESSIONAL DEVELOPMENT

·         Communicating with Influence

·         7 Habits of Highly Effective People

·         Project Management Basics

·         Performance on the Run: The Power of Creativity and Innovation

·         Diversity Champions

·         DiSC Profile Workshop – (behavioural, personality, communication styles)

·         SharePoint Owner/Administrator Levels 1, 2, 3, 4

·         Standard First Aid/CPR-C-AED

·         Emergency Warden, Mobility Impairment and Fire Extinguisher Training

VOLUNTEER & LEADERSHIP EXPEIRENCE

Junior League of Edmonton

Member

Completed multiple campaigns and special community relations events in conjunction with the United Way, YWCA, Government of Canada, NAIT, Boys’ and Girls’ Clubs of Edmonton, Edmonton Food Bank, Terra Centre, WIN House, Youth Emergency Shelter Society and Kids Help Phone