Sareea Waheed

2600 Finch Avenue West, Unit 415, Toronto, Ontario, M9M 2G4

Telephone: 647-609-3317   Email: [email protected]

PROFESSIONAL PROFIL

An organized and detail oriented student of York University who is motivated to build long term relationship with costumers in a client focused environment, using the Customer Relationship Management skills. Adaptable to a variety of responsibilities and environments with a commitment to achieve the company’s goals.

SUMMARY OF QUALIFICATIONS

·          Professional and diplomatic communication and conflict resolution skills in managing high-volumes of inquiries, requests and concerns

·          Proven ability to develop strong relationships with clients, colleagues and business associates

·          Excellent verbal and written communication skills to effectively communicate both internally and externally

·          Strong leadership experience and initiative in developing cooperative team dynamics

·          Proven independent and effective problem-solving abilities

·          Computer proficient; MS Word, MS Excel and internet applications

·          Flexible regarding scheduling; shift work and overtime as required

EMPLOYMENT EXPERIENCE

Travel Assistant – Aerolinx World Travel, Inc., Toronto, ON                     2008 – 2012

·          Sold cruise and vacation packages with general travel knowledge

·          Advised clients on suitable options for domestic or international tours

·          Booked transportation, hotel reservations and collected payment/fees

·          Determined desired destination, mode of transportation and travel dates

Ride Operator – Canada’s Wonderland, Inc., Toronto, ON                             2017 – 2017

·          Provided guests with information on the time frame of each ride

·          Cleaned and maintained rides and areas surround them on a daily basis

·          Buckled in and assisted guests in embarking and disembarking from the ride

·          Provided directions to guests over microphone, regards safety and operation

VOLUNTEER EXPERIENCE

1:1 programing and Dining Assistant – The Kensington Health Clinic    2017 – Present

·         Provide basic care

·         One on one friendly talk

·         Assisted with feeding

CERTIFICATIONS

Lifesaving Society – Standard First Aid with CPR-C                                                  2014 – 2017

EDUCATION

Faculty of Health, B.Sc., Hons. Kinesiology & Health Science                2012 – present

198 York Boulevard, Toronto, ON