Renee’ Bonner
10 Relay Avenue,
Kingston 20,
876-484-1219 / 876-423-4045,
[email protected]

Summary
My background and education makes me a well rounded person. I interact well with others at all levels. I am hard working and excel in interpersonal communications. I am capable of working under stress; I confidently face the challenges of work, and I will work diligently to obtain the goals of the company. I am familiar with various software including; Microsoft Word, Outlook, Adobe Acrobat and Internet Explorer.

Education
2015-Present
The University of the West Indies
Pending (BSc. Degree in Tourism Management)

2014 – 2015
Portmore Community College
Caribbean Advanced Proficiency Examination Results in:
• Accounts Unit 2
• Management of Business Unit 2

2013 – 2014
Camperdown High School 6th Form
Caribbean Advanced Proficiency Examination Passes in:
• Management of Business Unit 1
• Communication Studies

2008- 2013
Pembroke Hall High School
Caribbean Secondary Examination Council Passes in:
• English language 3
• Mathematics 2
• Principles of Business 2
• Principles of Accounts 3
• Information Technology 3
• Human and Social Biology 3
• Electronic Documentation Preparation and Management (EDPM) 2
• Office Administration 2
• Social Studies 3

Experiences
November 2016-Present
Customer Care Agent | Conduent |
• Contact customers about outstanding balances
• Confirm the date in which they will make a deposit
• Advise them on how long before they can overdraft their accounts
• Discuss product and services which the bank offers to them

April 2016 – July 2016
Customer Agent | Infinix Media
• Answering and speaking to customers over the phone
• Online work from home
• Sell insurance to customers
• Answering their questions asked
• Transferring customers calls

April 2014 – 2015
Babysitter | Employer – Hysha Burgess-Vernon |
• Work on Weekend as a babysitter to two boys ages 2 and 3
• Enjoy being around children and helping them learn and grow
• Bathe, dress and feed them
• Change diapers and provide toilet training
• Prepare food recipe and meals for them in line with parents guideline
• Assist them in completing homework
• Plan outdoor and indoor activities for exercise and enjoyment. Engage children in home activities, reading and plays
• Perform light housekeeping tasks

May 2012 – June 2012
Filing Clerk | Registrar General Department |
Key Responsibilities:
• Opening and distributing mail to the appropriate employee
• Maintain & update an effective computerized filing system
• Add new material to file records, and create new folders as necessary
• Locate & retrieve information from files in response to request from. Management

Achievements: Prefect at previous high school
Peer Counselor
Past member of the Circle K Club
Past member of First Year Experience program at UWI

Hobbies: Volley ball playing, drama and reading

References:
Hysha Burgess-Vernon
Marketing Assistant
Restaurants of Jamaica
876-896-3829

Dave Smalling
Teacher
Camperdown High School
876-564-6414