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Ginel Estrella Support Staff

Abu Dhabi
ADAPTABILITYINFORMATION MANAGEMENTinterpersonal skillsORGANIZATION & CONTROLPositive work ethicTeam skillsWORK EXPERIENCE

Support staff for 6+ years of experience in preparation of presentations, reports and maintaining confidentiality. Possess a BS in Computer Science and Master Degree in Business Administration.

Education

June 2000/ March 2004 Bachelor of Science in Computer Science at University of St. La Salle
June 2008 / May 2012 Master Degree in Business Administration at University of St. La Salle

Experience

April 2017/September 2017 Executive Secretary (Staff Reliever) at Royal Diamond Group

Provide administrative support to Chairman and staff. Screen telephone calls. Organize and coordinate meeting schedule. Arrange and file correspondence, reports and documents. Redirect queries to concerned person and/or department. Follow-up pending and open task.

December 2016/ January 2017 Executive Secretary (Staff Reliever) at Royal Ruby Group

Provide administrative support to Chairman and staff. Screen telephone calls. Organize and coordinate meeting schedule. Arrange and file correspondence, reports and documents. Redirect queries to concerned person and/or department. Follow-up pending and open task.

July 2014 / April 2016 Sales Coordinator at Marlin Furniture LLC

Provide administrative support to the branch office. Screen telephone calls. Organize and coordinate delivery schedule. Arrange and file correspondence, reports and documents. Handle petty cash and pay bills accordingly. Fill-up registration and tender documents. Liaise between departments and clients. Data entry on JDE System. Handle incoming and outbound mails and furniture. Arrange and organize showroom. Assist clients and guests visiting the showroom. Update inventory of furniture and sales report. Receive PO, Sales Inquiry and any correspondence via email, phone call/facsimile and forward it to the proper department and people. Create and modify manual Sales Invoice and Delivery Order. Handle leave applications and other staff documents for signature, forwarding and filing.

February 2011 / April 2013 Regional Sales Secretary at Philplans

In-charged of word processing and typing. Data entry for reports, training materials, couriers and inventory of office supplies. Maintain computerized file of daily sales reports. Help plan and organize company functions. Assist Regional Sales Manager in conducting Insurance Training. Answer telephone and represent the company in business like manner. Coordinate with sales force regarding sales and training updates.

November 2010 / January 2011 Panasiatic Solutions at Customer Service Representative

Facilitate and resolve client’s inquiry. Troubleshoot client’s phone. Refill minutes/credits to client’s phone. Create request tickets and escalate possible issues accordingly.

November 2005/ May 2007 Administrative Assistant at Rowyah

Handle invoices, leave applications in the branch and filing. Receive, send and forward check, fax and international/local courier. maintain and send daily sales investments, insurance and time deposit report. Assist and connect clients to the right department. Organize office supplies, brochures and confectioneries.

November 2004/ October 2006 Encoder at FMC Technologies

Data encoding thru local and internet base system. Scanning, filing, send fax and answer telephone calls.