Alvin Basilio Garcia
E-mail:
[email protected]
m
[email protected]
Mobile No.
+966 59 226 8944
OBJECTIVES:
 To use and enhance my maximum ability in serving my company with
earnest honest
Effort and to become financially productive.
SUMMARY OF QUALIFICATION:
 More than 10 years of experience in fashion and non-fashion
merchandise.
 Deep supervisory, training, coaching and mentoring experience
 Excellent computer proficiency, including Microsoft Office software
 Strong communication skills
 Ability to work in a fast paced environment
 Ability to multi-task
 Excellent management skills
 Quick and high energy
 Strong ability to make basic arithmetic calculations (addition,
subtraction, multiplication, and division) either manually or by
operating a calculator
 Exceptionally self-motivated and great ability to work with own
initiative
CAREER EXPERIENCE:
August, 16, 2014 Present
Assistant Manger
MAX fashion (Landmark Arabia)
Jeddah, Kingdom of Saudi Arabia
CUSTOMER FOCUS
• Effective resource planning for customer service.
• Asses mystery shopping feedback and prepare action plan for
improvement.
• Ensure regular training of store staff on all aspects of customer
service, product knowledge and selling skills
• Implement high standard of customer focus within store.
SALES & COMMERCIAL PROFIT
• Achieve revenue target for the store
• Achieve target productivity metric (sales per person per day, staff per
sqr. Ft.)
• Monitor sales performance against last year, last week and budget on
daily and weekly basis and to give feedback to higher management
and also communicate to staff.
SHOP KEEPING & STORE STANDARDS
• Ensure accurate stock merchandise and management (stock ageing,
stock loss, space management) within the store.
• Maintain high level of store health and security for company assets,
cash, stock and customer property.
• Ensure seasonal peaks, important trading/promotional events are
taken account when preparing forecast and staff roster.
PEOPLE MANAGEMENT
• Ensure store expectations and priorities are communicated to staff
• Review and provide regular feedback on staff performance against
expectations
• Oversea staff development and drive motivation levels of store
associates
EDUCATIONAL
QUALIFICATION
1999-2003
ARAULLO UNIVERSITY
Bachelor in Science
Major in Business Management
Tertiary
1995-1999
Nueva Ecija National High School
Secondary
1990-1995
Lazaro Francisco Elem. School

March 12, 2008 –August 10, 2014
Dept. Store Supervisor
SM City Sucat ( Market Strategic Firm, Incorporated)
Dr. A Santos Avenue. Brgy: San Dionisio Paranaque City. PHILIPPINES.
 Responsible in ensuring the highest level of customer service at all
times
 Ensures excellent service is rendered to all customers
 Drives add-on, VIP card and wholesale is promoted
 Reinforce security measures
 Ensures merchandise availability and appropriate display
 Monitoring and supporting marketing activities
 Drives motivation, efficiency and productive sales group
 Ensures that the store is sufficiently manned at all times
 Orient and train sales staff
 Handle customer complaints
 Evaluates cleanliness and proper maintenance of all company properties
 Submit all required sales report on time
March 23, 2005 – October 29, 2007
Clothes DOT. Com ( RRJ, Boutique )
Store Operation In Charge
Mega Center Mall. Brgy: Melencio Street, Cabanatuan City 3100 Nueva Ecija,
PHILIPPINES.
 Creating reports for inventory and cash registry
 Accept deliveries from the suppliers and check for discrepancies
 Training new hires for product knowledge
 Attend weekly meetings and facilitate the reporting
Provides activity to renewing range of products
• Supervise cash transaction at all times. Proactively act as a
cashier whenever a need arises especially during peak season or
lack of staff
• Builds customer relation and rapport
• Directs customers by escorting to racks and counters, suggesting
items
November 2003 – January 11, 2005
Bench Boutique (Suyen Corporation)
Head Crew Staff / Cashier
Km. 111 Maharlika Hi – way Cabanatuan City 3100 Nueva Ecija , PHILIPPINES
• Creating reports for inventory and cash registry
• Accept deliveries from the suppliers and check for discrepancies
• Training new hires for product knowledge
• Attend weekly meetings and facilitate the reporting
• Provides activity to renewing range of products
• Supervise cash transaction at all times. Proactively act as a cashier
whenever a need arises especially during peak season or lack of staff
• Builds customer relation and rapport
• Directs customers by escorting to racks and counters, suggesting items
 Adopt the elements of visualization on environment of store are by
distribution of plans, selected section, arrangements and presentation
of collections
PERSONAL
INFORMATION
Birth Date : Dec. 07, 1981
Religion : Roman Catholic
Skills : Computer
Literate
Nationality : Filipino
Gender : Male
Height : 5’6
Weight : 162 lbs.
Status : Single
Language Spoken : English/Arabic
CHARACTER
REFERENCE
MR. Jefferson M. Rivera
– Store Manager
Max Fashion (Landmark)
Jeddah, K.S.A
+966567583234
MR. Margie D. Simbulan
– CPA ( Bank Officer )
Banco De Oro
Cabanatuan City,
PHILLIPINES
MR. Arjay S. Olavario
– Back Store in Charge
MAX FASHION
Jeddah, Saudi Arabia

 Highly skilled in using company equipment such as: scanners, cash
registers, and calculators
 Provides proof of record by using the appropriate process of cash,
credit cards and other types of payment
 In-depth knowledge of handling returns and exchanges of goods
 Highly responsible in knowing and counting the money that is in the
register from the beginning to the end of shift
ACHIEVEMENTS:
December 2009 – 1 yr. Perfect Attendance of the year.
December 2013 – 5 yrs. Service Awardee.
March 2016 – Coach Buddy shared the best Idea implemented in
the store.