MARIA VICTORIA BAGUHIN
Villa 32, St.6 C, Al Qouz 1, Dubai, UAE​

Mobile No.:  ​0527193897

Email: ​[email protected]

Visa Status:  ​Employment Visa

SUMMARY STATEMENT

A compassionate & strengthen outcome- oriented person that work with minimal supervision in actual field work towards becoming a passionate-wise professional.

PROFESSIONAL SUMMARY:

• Having more than 8 years of Experience in the field of Hospitality and Administration
• Strong ​in ERP software (POS, Webmail base Module-Trainings)
WORK EXPERIENCE:

DTS TOURISM L.L.C

Lake Central Tower, Business Bay, Dubai

February 2018 – up to present

SECRECTARY/ RECEPTION

• Serving visitors by greeting, welcoming, directing and announcing them appropriately.
• Receiving and sorting daily mail, deliveries, ordering outside vendors.
• Perform other clerical for suppliers booking hotels, restaurants, adventure Group Company, booking visa in the supplier and etc.
• Answering, screening and forwarding any incoming phone calls both customer and call centers for deliveries while providing basic information when needed.
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Order office supplies
• Provide support to administration officers
• Provide general support to the visitors
• Binding books
• Dedicated to the work, team player, respectful, trust worthy, organized, hard worker, willing to learn and punctual.
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AMERICANA KUWAIT FOOD COMPANY- PIZZA HUT, UAE

SEPTEMBER 2007 – OCTOBER 2017

ADMINISTRATOR / FOOD SUPERVISOR

• Serving visitors/customers by greeting, welcoming, directing and announcing them appropriately
• Receiving and sorting daily mail, deliveries, ordering outside vendors
• Perform other clerical reports such as Sales Trends, Inventory, Drivers Transaction, and Customer Issue Report.
• Answering, screening and forwarding any incoming phone calls both customer and call centers for deliveries while providing basic information when needed.
• Maintain security by following procedures and controlling access – POS or Point of Sale
• Making sure that all staff are properly dressed and enforcing grooming and appearance standards
• Monitoring staff performance during a shift and addressing any shortcomings.
• Update deliveries schedule timely and monitor POD- Point of Dispatch
• Mentoring and training up new employees.
• Completing payroll records and ensuring that all staff files are up to date.
• Managing the opening and closing of the work premises
• Ensuring that quality audits are completed to a high standard particularly in Operation Audits.
PAG – IBIG FUND (GOVERNMENT OFFICE), PHILIPPINES

NOVEMBER 2002 – SEPTEMBER 2006

DATA ENCODER (BILLING DEPARTMENT)

• Received billing documents and encode bills to computer and filling paper works.
• Encoding of Bills on Existing Housing Loan, Multi-Purpose Loan (MPL) and/or Calamity Loan with accuracy and marching to manual documents
• Prepare and sort documents of Loans received from the members
• Verify entered data by reviewing, correcting, changing or deleting entered information versus the manual papers provided by the members
• Secure entered information by creating data backups and consolidate for uploading in the Pag-ibig database.
• Perform document scanning work and link all scans in appropriate data banks provided by Pag-ibig
• Respond to information access and retrieval requests from authorized members
• Assist in developing and maintaining improved records within the database system by providing to seniors common identify issues facing by members
• Support Monthly and Yearly Reports of Regional Branch extracted in the system
PERSONAL DATA

Nationality​: Filipino

Marital Status​: Single

Gender​: Female

Religion​: Catholic

Visa Status​​: Employment Visa

EDUCATIONAL BACKGROUND:

Highest Education​: BACHELOR OF COMPUTER IN SCIENCE

University​​: Cagayan de Oro College, Carmen Cagayan de Oro City, Philippines

Date Completed​: June 1997 – October 2002

CERTIFICATIONS:

• YUM Certification
• CHAMPS Certification
• FOOD SAFETY Certification of Food Control Department Dubai Municipality
• Certification of Achievement completing “DC LAS”
• International Youth Foundation: Passport to Success- A Managerial Seminar on How to Motivate Staff and Organization
QUALIFICATION AND SKILLS

• Computer Literate (MS Office, Excel, PowerPoint, Database)
• Excellent in Communication (English) and Interpersonal Skills
• Strong work ethic and managing colleagues
• Excellent in Time Management and Multi-Tasking
I hereby certify that the above information is true and correct to the best of my knowledge.