Resume
Cheaveena Hutchinson
17 March Pen Road, Spanish Town,
St. Catherine. Jamaica
+1 (876) 305-0185.
____________________________________________________________________________
OBJECTIVE
I am looking to improve my position in the workforce, expand my knowledge and skills. I am also looking to establish long term employment in a friendly environment. To make an outstanding contribution to your organization’s success and growth through obtaining a challenging position while applying skills and experiences while pursuing personal development and maximizing my potential.
WORK EXPERIENCE
TRANSOCEAN SHIPPING LIMITED
Receptionist, April 2013 – Dec 2015. (Part time)
Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary.
Place individuals to inform them of telephone calls, using paging or interoffice communication equipment.
Place telephone calls or arrange conference calls as instructed.
Perform clerical duties, such as typing, proofreading, accepting orders, scheduling appointments, and sorting mail.
Complete forms for sales orders.
Relay or route written or verbal messages.
Route emergency calls appropriately.
Page individuals to inform them of telephone calls, using paging or interoffice communication equipment.
Filing Clerk, Jan 2016 – Feb 2016.
Add new material to file records or create new records as necessary.
Perform general office duties such as typing, operating office machines, and sorting mail.
Gather materials to be filed from departments or employees.
Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.
Find and retrieve information from files in response to requests from authorized users.
Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.
Answer questions about records or files.
Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage, according to file maintenance or legal requirements.
TRANSPORT LOGISTICS LIMITED
Logistics Coordinator, Mar 2016 – June 2016.
Maintain and develop positive business relationships with a customer’s key personnel involved in or directly relevant to a logistics activity.
Develop an understanding of customer’s needs and take actions to ensure that such needs are met.
Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
Report project plans, progress, and results.
Stays informed of logistics technology advances and apply appropriate technology to improve logistics processes.
JERK CENTRE, St. Catherine,
Assistant Cook, Jun 2015 – Aug 2015.
Clean food preparation equipment, work areas, and counters or tables.
Complete orders from grills, placing food in foils and serving customers at counters.
Perform general cleaning activities in kitchen and dining areas.
Accept payments, and make change or write charge slips as necessary.
Order supplies and stock tem on shelves.
Assisting with the preparation of food items.
Deliver jerk Food to customers in nearby town.
JOHNNY’S BAR & LOUNGE, St. Catherine,
Bartending, Jun 2012 – Sep 2012.
Collect money for drinks served.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Take beverage orders directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, or water to prepare cocktails and other drinks.
Serve snacks or food items to customers seated at the bar.
Arrange bottles to make attractive displays.
Order or requisition liquors or supplies.
REGISTRAR GENERAL DEPARTMENT
Index Clerk, Dec 2011 – Dec 2011. (High School job Experience)
Locating document displaying registering of birth for customers.
Searching the year customer was born along with three following years to locate birth registration of customers.
Informing supervisor of findings.
Placing documents in the correct area of filing.
TIA’S SWEET TREATS
Shop-Keeper, Jan 2015 – Apr 2015.
Clean or sanitize work areas, utensils, or equipment.
Clean service or seating areas.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Describe menu items to customers or suggest products that might appeal to them.
Order, receive, or stock supplies or retail products.
Receive and process customer payments.
Serve prepared foods, such as muffins, donuts or ice-cream.
Take customer orders and prepare them.
Take out garbage.
Wrap or prepare food items for sale.
Create signs to advertise store products or events.
Demonstrate the use of retail equipment, such as popcorn machines.
Prepare or serve menu items, such as sandwiches or hot dogs.
STARTEK INC.
Customer Service Representative Oct 2016 – May 2018
Determines requirements by working with customers.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Maintains call center database by entering information.
Keeps equipment operational by following established procedures; reporting malfunctions.
Updates job knowledge by participating in educational opportunities.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
TRANSPORT LOGISTICS LIMITED
Logistics Coordinator, May 2017 – Present
Input import and export entries in Asycuda System
Get charges from shipping lines and berth and send to customers for validation and release.
Validate shipments at different shipping lines.
Complete invoices for imports and exports.
Send status reports for customers.
Input shipments in PCS system.
Maintain and develop positive business relationships with a customer’s key personnel involved in or directly relevant to a logistics activity.
Develop an understanding of customer’s needs and take actions to ensure that such needs are met.
Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in the case of shortages, to minimize negative impacts on a business.
Report project plans, progress, and results.
Stays informed of logistics technology advances and apply appropriate technology to improve logistics processes.
EDUCATION
Jose Marti Technical High School
High School Diploma, July 2012.
Qualifications: CXC (Caribbean Examination Council)
Principles of Business 2
Social Studies 2
Human & Social Biology 3
English Language 2
Reference
Stacey Miller
90-92 First Street Newport West
Tel: (876) 861-4249