MARILYN S. BACUS

New Paradise Pajo Lapu-Lapu City

Cebu, Philippines 6015

Email add:[email protected]

Contact no: +639972262810

CAREER OBJECTIVES

Seeking a position in your prestigious company where my rich educational

background and extensive working experience in customer service will be further

developed and utilized.

HIGHLIGHTS

Excel and MS Word proficiency
Use of ticketing and reservation software
Excellent leadership skills
Can speak, read, write and converse basic Japanese Language

WORK EXPERIENCE

January 2016 to  Present: Mactan Cebu International Airport- Mactan Cebu Philippines 6015

Airport Passenger Service Agent. Handles various airlines like Korean Air, Lucky Air, and Vanilla Air.
Greet passengers  with smile and provide boarding instructions.
Process all required documents for international flights, print boarding passes and bag tag for check-in luggage.
Check restricted items both in hand carry and check-in luggage
Prepares flight documents for inbound and outbound flights, like Gen.Dec, Passenger Manifest and etc.
Functions as Flight and Seat Controller for both Korean Airlines and Vanilla Air.
A team Leader for Vanilla Air flights. Gives immediate solution to customer’s concern.
Sometimes I function as a Load Controller for Vanilla Air that includes printing Load Sheet Instruction and Flight Plan
and have it signed to Pilot in Command.

Make an Announcement For Vanilla Air in Japanese Language .
Sent out emails to Vanilla Air Head Quarters about the flight.
Interprets Japanese Language to non- english speaking Japanese passengers.

November 2012 to October 2015:  Mieken Kameyama-Shi Japan

Worked at Nitto Denko Expert Corporation as an Electronic Assembler
Functioned as an operator of big machine for first process.
Checked the quality of finished products.
Packed and Prepared the products ready for transport and then for export.
Received a certificate of perfect attendance and a completion of 3 years contract.

June 2010 to September 2012: Mactan Cebu Internatonal Airport- Mactan Cebu Phippines 6015

Airport Passenger Seervice Agent. Handled Korean Airlines
Greet passengers with smile and check all necessary documents for travel to their next destination.
Highlighted the passenger`s necessary information of their flight in the boarding passes.
Checked in luggage and and confirmed that hand carry bags meet the airline and airport guidelines.
Prepared flight documents for inbound and outbound flights.
Occasionally dealt with unaccompanied minors according to airport procedures.
Assisted passenger with Immigration problem.
Informed passenger about the airport facility and boarding gates.

January 2010 to May 2010: Live2Sell Group of Companies. A.S Fortuna St. Mandaue City Cebu

Outbound Call Center Agent or Customer Service Representative.
Called customer from France to give an invitation for a free exhibit of Limouge Porcelain.
Set an appointment for the exhibit.

November 2008 to January 2009: North Central Mindanao College. Maranding Lala Lanao del Norte

Teacher and Math Instructor for college students ( Nursing, Criminology, Education, HRM Students)
Checked and apprehended student’s weakness and strength inside the class.
Made lesson plan and teaching aide for effective learning process.
Recorded all the tests results and achievements of the students.
Assisted those students who had failed grades and gave make up classes.
Made the class room atmosphere conducive to learning.

PERSONAL BACKGROUND

Date of Birth : October 29,1987
Place of Birth : Rebe Lala Lanao del Norte
Sex : Female
Citizenship : Filipino
Civil Status : Single
Religion : Roman Catholic
Height : 5 ft
Weight : 45 kg

EDUCATIONAL  ATTAINMENT

2004-2008             Mindanao State University- Maigo School of Arts and Trades
Bachelor of Science in Industrial Education – Mathematics

Passed Licensure Examination for Teachers (September 2008)

2000-2004       Learning Resource Center- Lala National High School
Maranding Lala Lanao del Norte

Special Science Curriculum.

Grade for each subject must be 85 up.

SKILLS AND TRAINING:

LANGUAGE:  JAPANESE LANGUAGE (NIHONGO)
– Completed Nihongo and Japanese Culture, work values and ethics

(300 hrs) at FAST Inc. (Foundation for Achievement of Skills and Tech.)

-Read, write and converse in basic Nihongo.

-Speak and converse in basic Nihongo in work and social setting.

-Apply basic Japanese work and Social Etiquette.

TRAINING: 1. CONSUMER ELECTRONIC SERVICES NCII (JULY 22,2012)
Assemble/disassemble Consumer Electronic Products and System.

2. COMPUTER HARDWARE SERVICING NCII(FEB.20,2016)

Completed the Basic Course, Core, and Common Competency

in Computer.