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MARLON CABALSE CUSTOMER SERVICE

DUBAI UAE

 

 

 

 

CURRICULUMVITAE

 

 

MARLON NILLO CABALSE

Mobile  :0581251779

WhatsApp Number:

0554393637

 

E-mail:

[email protected]

 

Skype:

marloncabalse

 

 

Personal Details:

 

Date of Birth

11thNovember

 

 

Place of Birth

Pangasinan,Philippines

 

Gender

Male

 

Nationality

Filipino

 

Marital status

Single

 

Languages Known

English     (Fluent)

Tagalog

 

Hobbies
Browsing Internet

Reading books

Watching movies

 

 

 

 

APPLYING FOR ANY VACANT POSITION

 

Career Objective
Looking for a suitable position with a company that offers a friendly and supportive environment and excellent professional development opportunities.  To be able to impart my skills and abilities to meet company’s expectation and goals. And to ensure challenging position in an organization wherein I can combine hard work and dedication, utilize and  enhance, develop my skills, strength and capabilities that will lead to mutual benefits of the organization and as an individual as I develop my career further.

KNOWLEDGE OF
Execution and Implementation of existing management procedures

Processing Information

Multi-tasking

Document Presentation

File Management

 

ADMINISTRATIVE SKILLS ACQUIRED:

 

Writing up reports and correspondences

Accurately typing information into computer databases.

Undertaking office duties.

High level of focus and attention to details and accuracy in a respective environment

Usage of office equipment such as photocopies, fax machines.

Professional telephone manners.

 

PERSONAL SKILLS

Communicating

Organizing

High Energy Level

Decision Making

Prioritizing

Problem solving

 

PROFESSIONAL EXPERIENCE

 

MAGIC PLANET

REWARDING ADVENTURE

October 2016 up to present

Mirdif City Center

Innovation Manpower Services

Position: Customer Service Representative

 

 

COYA RESTAURANT

February 2015 to Sept 2016

Four season Hotel Jumirah

Front of the House

Position: Customer Service Executive

 

Job Responsibilities:

 

>Greet customers as they arrive at the store and provide them with information          about products and/or services.

>Responsible for the day to day task, operational daily duties of the restaurant.

>Follow up to ensure that appropriate action has been taken on customer requests and complaints.

>Assisting in sales or getting hold of potential customers by answering product and service questions; pitch any new product or service the company may be providing.

>Analyzing customer needs and recommending products based on those needs.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

JOB RESPONSIBILITIES:  Office secretary greets customers, job applicants and other visitors when they arrive to the office.  Takes phone calls, redirects the caller to the appropriate person or takes a message, places phone calls to clients, and provides information or directions to those who request help.  Enters payments made by clients and customers and may also assist the accounting department with updated records of payments sent out to vendors.  Keeping the attitude for a good customer service.  Attending to customers’ needs at all times.
 

 

XQUEEZIT LLC

Fresh juice and Smoothies

November 2011 to November 20014

Dubai International Financial Centre

Position: Cashier cum Store Keeper

 

JOB RESPONSIBILITIES:

Ø  Greet customers as they arrive at the store and provide them with information about products and services.

Ø  Assist in stock taking including checking deliveries, inventory of stocks.

Ø  Enter transactions in the cash register and provide customers with the total bill.

Ø  Report any problems to the in Charge or responsible Senior Officer.

Ø  Maintain proper records, To check and receive purchased materials forwarded by the receiving department and to arrange for the storage in appropriate places.

Ø  Initiate action for stoppage of further purchasing when the stock level approaches the maximum limit.

 

ENIGMA TECHNOLOGY

February 2009 to March 2011

Computer Sales

Baguio City.Phipillipines.

Position: Cashier/Sales Acct. Representatives

 

JOB RESPONSIBILITIES:

Ø  Assist the customer’s information and request.

Ø  In charge on sales demo on how to encourage customer satisfaction.

Ø  Monitoring monthly sales.

Ø  Set up the selling area and organize all the items on each position.

Ø  Participating physically during stock taking.

Ø  Handling daily cash report.

 

STO.DOMINGO NATIONAL HIGH SCHOOL    June 2006 to April 2008

TACNIEN ELEMENTARY SCHOOL

San Manuel Pangasinan.Phillipines.

Position: Local School Board Teacher

 

JOB RESPONSIBILITIES:

Ø  Provide highest level of education.

Ø  Perform extra duties as per required by the immediate supervisor.

Ø  Maintain high standard education.

Ø  Supervise the needs of the child to learn.

Ø  Responsible for the daily reports need by the Department head.

 

AVON COSMETICS PHILIPPINES

October 2003 to April 2005

Urdaneta,Philippines

Position: Franchise Manager Assistant

Sales Department

 

JOB RESPONSIBILITIES:

Ø  Office secretary greets customers, job applicants and other visitors when they arrive to the office.

Ø  Takes phone calls, redirects the caller to the appropriate person or takes a message, places phone calls to clients, and provides information or directions to those who request help.

Ø  Enters payments made by clients and customers and may also assist the accounting department with updated records of payments sent out to vendors.

Ø  Keeping the attitude for a good customer service.

Ø  Attending to customers’ needs at all times.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

JOB RESPONSIBILITIES:  Office secretary greets customers, job applicants and other visitors when they arrive to the office.  Takes phone calls, redirects the caller to the appropriate person or takes a message, places phone calls to clients, and provides information or directions to those who request help.  Enters payments made by clients and customers and may also assist the accounting department with updated records of payments sent out to vendors.  Keeping the attitude for a good customer service.  Attending to customers’ needs at all times.
 

Academic Qualification
Bachelor of Science In Secondary Education

Teaching Education

General Science Major

City College of Urdaneta(Urdaneta City University)

Philippines

2003

 

KEY COMPETENCIES
·         Advance level of experience with MS Office, Excel & PowerPoint.

·         Reliable and punctual.

·         Able to work under pressure and meet deadlines.

·         Strong oral and communication skills.

 

Passport & Visa Details
Passport Number         :         EC3178429

Place of Issue              :         ABU DHABI U.A.E.

Date of  Issue              :         14-01-2015

Date of  Expiry           :         13-20-2020

Visa status                 :         Employment Visa

 

Declaration
I hereby declare that the above furnished details are true to the best of my knowledge and belief.

 

 

 

 

 

 

 

Marlon Nillo Cabalse

Applicant