Benjamin A. Aldiano

Address: Bldg.#13 Rm.#8 Ibn Katheer St. cor. Shaybah (back of Wooden Bakery & Ijarah Finance), Al Sulaymaniyah District, Riyadh, KSA

Cell: +966 59 3474912

E-mail: [email protected] / [email protected]

LinkedIn Acct: www.linkedin.com/in/benjamin-aldiano-a83a7130

IM (WhatsApp): Bench Aldiano / Skype ID: bench.aldiano

Career Profile

Holding more than years of experience in human capital management for talent acquisition management (recruitment/manpower coordination), orientation & on-boarding management, employee relations and welfare, human capital development (training & development), general and office administration, recruitment consultancy/executive search and selection (head hunting), business development, teaching/tutoring, executive & personal assistance, public relations and customer service in the field of Telecommunication, Oil & Gas, Construction, Real Estate & Properties,  IT, Hospitality, Education and Management Consulting industries in the Philippines and the Middle East and looking forward in contributing experiences and knowledge in the realization of the company’s global vision and regional ambition. Seeking a position in Human Capital Management and HR & Administration works be in the Executive, Supervisory or Managerial level to utilize my skills and professional strengths in a renowned organization.

Personal and Professional Strengths:

Communicates effectively both verbally and in writing
Accustomed to work in a team, enthusiastic and dynamic team player, which can see big picture while never losing sight of details that deliver results.
In-depth knowledge of the policies and procedures of projects and business management
A resourceful, solution-focused professional with excellent interpersonal and rapport-building skills.
Responsible, loyal, reliable, and independent worker with high level of enthusiasm and creativity.
Self-motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously.
Ability to handle multiple tasks in a dynamic environment
Combined organizational and leadership skills with the ability to plan and manage diverse business relationships
Possess excellent knowledge of conceptualizing, developing and presenting training course modules.
Possess strong administrative works in office administration, HR and training operations which includes budget preparation & monitoring, logistical support, records management and inventory control.
·         Sound working knowledge of general business processes and organizational framework, such as goals, strategy, culture and structure.

·         Knowledge of major operating systems like MS Word, Excel, Outlook, PowerPoint and the Internet (Social Media) and online job application portals like Jobstreet, Workabroad, Taleo, Monster, etc. and using ERP system -Oracle HR systems (HRMS, HRIS, etc.) and MENAiTech (MENA HR/MENA Me).

Professional Experience

Sr. HR & Administration Officer -Talent Acquisition Management/Orientation & On-Boarding Management/Payroll & Compensation & Benefits/Employee Relations & Welfare/Human Capital Development (Training & Development)

Human Capital Core Team Member for Human Capital Roll-Out Strategy & Business Transformation

Seder Group, Riyadh, KSA

December 2017 – July 2018

·         Recognized areas for improvement within a company. Identified and implemented necessary changes to enable a business to perform to its optimum ability.

·         Performed a challenging and diverse role, responsible for overseeing all areas of a business, implementing any operational changes and delivering measurable improvements.

·         Reviewed new and existing processes, resources and systems, making and overseeing any changes to the company infrastructure where necessary.

·         Bridged any gap between the departments and maintained strong communications across all aspects of the company. Helped colleagues understand the company more fully and clarified the reasons behind any company restructure or change.

·         Acted as point of contact between different departments within the company and relevant third parties.

Maintained high level of confidentiality in performing tasks given.
For Talent Acquisition Management (Recruitment)/Orientation & On-boarding

·         Performed tasks with a focus to grow company’s talent pipeline and improve the sourcing tactics. Focused on the steps of recruitment process, recruitment sources and channels and how to identify recruiting failure points.

·         Supported the recruitment/hiring process by sourcing candidates, performing background checks, assisting in shortlisting, issuing employment contracts etc.

·         Managed corporate office recruitment and staffing needs. Developed recruitment strategies as a way to achieve required staffing levels.

·         Facilitated daily HR functions like keeping track of employee’s records and supporting the interview process.

·         Maintained records of personnel-related data (payroll, personal information, leaves, turnover rates etc.) in both paper and the database and ensure all employment requirements are met

·         Performed orientations, onboarding and update records with new hires

·         In some cases, managed HR issues including recruitment, staff training and appraisal.

For Human Capital Development (Training & Development)

·         Coordinated training sessions and seminars. Make sure employees are not only properly trained, but also that they understand all aspects of their position. Also make sure employees are performing satisfactorily, and that worker morale stays high.

·         Analyzed training needs, developing training curriculum, and delivering training courses. Also, responsible for evaluating new hires or current employees for individual employee growth subsequent to training.

·         Coordinated with department managers and supervisors to assess the training needs of their employees and to develop programs that match these needs. Also, frequently evaluate training procedures, analyze course effectiveness, and update curriculum, as needed.

·         Ensured the company runs in a compliant manner.

For Employee Relations & Welfare

·         Performed a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being.

·         Interviewed employees and discuss personnel, human relations, and work-related problems that adversely affect morale, health, and productivity.

·         Also evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action.

·         Explains and provided advice to workers about company and governmental rules, regulations, and procedures, and need for compliance.

·         Counsels employees regarding work, family, or personal problems

·         Explains company compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs

For Payroll & Compensation & Benefits

·         Involved in data entry and organization of payroll, often weekly or twice in a week.

·         Ensured prompt and precise payment of employees’ salaries or wages in line with government’s labor law requirements, as well as making appropriate and correct deductions from them.

Ensured employee welfare & benefits are administered in accordance with the terms & conditions of employment.
Assisted in any related assignments as required from time to time.
HR Training & Development Officer/Quality Management System (QMS) – ISO 9001:2015 Management Representative (Project-based)

Al Koblan Thermopipe Company, Industrial Ave., Riyadh, KSA

April 2017 – November 2017

·         Identify training and development needs within an organization through job analysis, appraisal schemes and regular consultation with business managers and human resources departments

·         Design and expand training and development programmes based on the needs of the organization and the individual

·         Work in a one-man team to produce programmes that are satisfactory to all relevant parties in an organization, such as line managers, accountants and senior managers at board level

·         Ensure that the QMS processes are established, implemented and maintained. This may involve review of internal audits, discussion with process owners, or even review of the processes in person to ensure they are properly maintained.

·         Report to top management on how well, or poorly, the QMS is performing. Identifying any needs for improvement to top management. Top management needs to be fully supportive of the ISO 9001 quality management system implementation if it is going to provide true benefit to the company.

·         Ensure that people are aware of customer requirements throughout the organization. Since one of the main thrusts of an ISO 9001 quality management system is customer satisfaction, it is vital that all employees understand what the customer needs, and how they are able to affect how well the company satisfies these needs.

·         External liaison. Liaising with external parties on matters relating to the QMS. One name that the certification body can call, or the customer can contact with complaints.

HR Administrator – Talent Acquisition (Recruitment Specialist/Manpower Coordinator & Payroll/Compensation & Benefits Assistant)

Shabakkat Operations/Cellular Company, Riyadh, KSA

October 2015 – January 2017

As Telecommunication Solutions Provider for KSA’s major telecommunication companies (STC, Zain, Mobily) and Ericsson

·         Screened, interviewed and placed workers, as well as keeping up to date on local hiring laws and regulations.

·         Manpower planning and recruitments. Lead the recruitment team for A-Z process. Focused on the steps of recruitment process, recruitment sources and channels and how to identify recruiting failure points.

·         Monitored trends on the job market and analyzed the recruitment data available in the organization.

·         Entered data about new hires to HRIS and prints all documentation for the employee and the personnel files

·         Developed HR plans and policies in conjunction with the company’s overall development plan.

·         Feed the HRIS with data about employees, changes data, updates data and run the mass HR administration processes.

·         Supervised Job Offer activities including making and monitoring of it (business unit offices)

·         Developed the induction programmes for the new recruits.

·         Supported HR projects and initiatives

·         As an HR Payroll Assistant assigned in compensation & benefits (C&B) on which 40% C&B & payroll and 60% talent acquisition ensured timeliness & accuracy.

·         Ensured compliance with all regulatory & statutory requirements & liaison with all relevant authorities

·         Computed Final Settlements in accordance with the policies of Accounting (Payroll) and Finance of all those personnel who go on a Final Exit, Resigned, Terminated and Local Transferees.

·         Coordinated with Finance Department for processing of payments to employees by making follow-ups on the settlement cheques

·         Maintained high level of confidentiality in performing tasks given.

·         Ensured employee welfare & benefits are administered in accordance with the terms & conditions of employment.

·         Assisted in any related assignments as required from time to time.

·         Identified the training needs, developed training programs to ensure constant learning and development of employees.

·         Maintained excellent internal communication within the company by properly communicating with employees about their documentations, inquiries, follow-ups and answers specific questions of employees. Communicated with middle and top management personnel as well.

·         Did secretarial works on a daily basis to keep an organization running smoothly and maintain personal assistance in every aspects of the organization

Human Resources & Administration Consultant (Freelance)/ Instructional Specialist

ABC360 Philippines Ltd. Co. (Specialized Online Teaching/Tutoring & Training), Manila, Philippines

November 2013 – September 2015

As an HR & Administration Consultant:

Provided a variety of general and specific advice to businesses. Helped businesses with a wide variety of personnel needs by handling projects.
Oversees include areas such as recruitment, hiring, background and reference checks, training & development, payroll administration, benefits and compensation planning, health and safety and legal compliance.

For Recruitment & Retention- Focused on helping company’s recruits and hire the best candidates within the client’s budget.  Used a variety of practices for talent searching, including using proprietary databases, reviewing potential internal candidates, searching social media sites such as LinkedIn and posting positions on job boards that specialize in specific industries and professions. Worked with the client from the initial meeting through the final hiring, with the process including advertising the job, screening applicants, conducting interviews, doing background checks, recommending compensation packages and making the offer.
For Training and Development- Helped companies improve their workers requires ongoing training and development which includes on-site, job-specific skill training, or development in areas such as communications, time management, customer service, and computer knowledge and leadership skills. Provided seminars and workshops, helping businesses develop succession plans to ensure they have qualified internal candidates to replace those who leave.
For Employee Relations Administration/Performance Management & Health & Safety- Advised clients for health, safety, security and wellness who play an important role in maintaining the most productive workforce. Includes making sure companies follow company safety regulations, help improve workplace security practices, institute wellness programs and review workers’ compensation claims to look for proper classification of employees and claims patterns that might identify safety or health issues the client needs to address.
For Compensation and Benefits- Helped businesses maximize their personnel budgets by determining which positions should be filled by employees and what functions should be outsourced then reviews industry pay scales for these positions.
For Legal Compliance- Helped businesses develop employee handbooks with policies and procedures they must follow.
As an Instructional Specialist (Chinese & Koreans):

Teaches/Tutored/Trained correct usage of the English language in oral and written communication through Business English, IELTS/TOEFL and General English and trained students for soft skills management topics.
Educated students on proper spoken and written use of English to enhance their career options.
Teaches/Tutored effective and retentive reading skills
When teaching non-native English students, closely monitored their comprehension and usage progress.
If necessary, using alternative teaching strategies helped students progress and learn more effectively.
Established an environment that encourage students to learn, increases their interest in English and holds their attention in a fun and exciting fashion.

HR & Administration Officer/Executive/Office Administrator

Industrial Maintenance International (IMI)/ Technip Middle East – Doha, Qatar & Abu Dhabi, UAE – (A Major Contractor for Oil and Gas/EPC Companies)

January 2012  – November 2013

Managed the entire gamut of HR using ERP software system-Oracle which includes recruitment & selection, training & development, performance appraisal, employee retention, employee welfare, statutory compliance, liaison with Government officials etc. alongside with the PRO (Public Relations Officer), Administration activities like housekeeping, security, travel & ticketing, pantry etc. looking after day to day office activities, record attendance and checking attendance biometrics, recruitment process, salary increment, counseling employees, preparing offer/appointment and various other letters and issue them to employees, studying performance of the employees and motivate them, taking in-house training sessions, preparing various MIS, etc.

For Recruitment (Manpower Specialist) – Managed in finding suitable staff, and people to find suitable jobs and placed them on different positions open in every office department and site. Worked for various kinds of employment agency, dealing with permanent or temporary work at all levels for many industry sectors. Negotiated agency’s fees and ‘Headhunting’ – finding and approaching candidates for executive or specialist positions.
For Training and Development – Conducted needs assessment that determines what types of training should be provided to employees. Designed and developed training programs that will be used in the organization including apprenticeship programs, on the job training, professional development classes, and more
For Employee Relations – Maintained and promoted a healthy inter-office and inter-departmental relationship between employees as well as the management. Deals with problems when they occur, it also involves managing employee relationships to achieve a better dynamic across the organization to achieve a better performance from the workforce through. Worked on the Mobilization, HR/Admin Induction Formalities and other activities which includes the following:
Signing of the Recruitment Process Flow
Mobilization requirements
Request for Visa and E-ticket, etc.
Employee On-board by welcoming the candidate,
Induction formalities putting and updating all new mobilization staff in the ERP system -HR Oracle systems (HRMS, HRIS, etc). Monitoring and Updating of HR Oracle Systems and CV Updating
De-Mobilization which includes Termination, Resignation and End of Assignment process.
Orientation during on-board until off-board.
Deals with conflict and grievance resolution
Others include: Compensation & Benefits and Employee Welfare, Performance Appraisal, Preparation & Issuance of Official Documents like Salary
For Finance – invoice y Certificate, Service Certificate, Liquor Permit License, etc., Insurance and Medical Claims and Validating/Posting of Electronic Leave and Ticket request.
General Office Administration. Client (KBR, Jacobs and others) communication. Sourcing, CV evaluation. Offered presentation to candidates. Sets up interviews for client with candidate. Coordinated Food, Housing, Transportation for workers, if applicable. Supported submission, pay slip distribution, etc. Looked for tenders in the UAE and other tasks assigned from time time to time.
Other related duties as assigned from time to time.
HR and Admin (Recruitment) Consultant / Freelance Management and Soft-Skills Trainer

Bright Choice Training & Consultancy Services, Paranaque City, Philippines

April 2011 to December 2011 (On-Call and Freelance Job)

Delivered full cycle and end-to-end recruitment for private sector positions specifically in the industry of IT, Telecoms, Construction, Oil and Gas, Manufacturing, etc. and government positions in management and non-management level.
Provided a comprehensive HR management advisory and consultancy service to client’s staff and management. Managed operational human resources related issues, including development and communication of policies, training administration, human resources reporting and coordinating in recruitment process, remuneration and performance management processes.
Developed and conducted training programs for employees of industrial, commercial, service, or government establishment. Formulated teaching outline and determines instructional methods, utilizing knowledge of specified training needs and effectiveness of such methods as individual training, group instruction, lectures, demonstrations, conferences, meetings, and workshops. Conducted training sessions covering specified areas such as those concerned with new employee orientation, on-the-job training, etc.
Some of the training courses presented are:

·         Recruiting and Interviewing Skills

·         Time and Task Management

·         Training the Trainers Workshop

·         Performance Appraisal

·         Project Management

·         Time & Stress Management

·         Records & Files Management

·         Customer handling skills

·         Teambuilding’s, etc…

Coached and educated all employees on administrative policies and procedures by implementing service excellence standards.
Human Resources and Administration Manager

Pinnacle Construction LLC – Doha, Qatar

January 2010 to March 2011

As an HR/Administration Manager (Office & Site)

Being an instrumental in setting up an HR division from scratch, formulated and implemented policies and systems within the organization using simple SAP HR sytem. Provided human resources administrative support on a day-to-day basis and contributed to the long-run development of HR function in specific during an initial phase of recruitment growth and development. Supported the Managing Director in providing a comprehensive HR service to managers and staff within the organization. Coordinated with the existing set-up like the Accounts, Purchasing, Factory and the Site Department for proper dissemination of information and implementation of policies, standards and procedures.

In terms of recruitment/staffing – Worked on set of standards & procedures for recruitment process– Job Description and Salary Scale, Documentation and Forecasting, coordinated with employment agencies based in Doha and in the Philippines for manpower requirements (skilled, semi-skilled and temporary workers) on-site, prepares official
documents like Demand Order, Model Employment Contract, Special Power of Attorney (SPA), Manpower Request Letter, RSA, Visa Allotment, CR copy of the company, computerized ID and ID of the sponsor, in-charged of screening candidates’ resumes and bringing those with proper qualifications in for an interview and conducting interview, hiring and orienting new staff.

In terms of employee relations administration – Performed works on visa processing – residency for staff in coordination with company’s PRO and company hosts, responsible for the following grievances and disciplinary matters and other related matters.
In terms of training and development – Searched training suppliers, signed a contract with the partners at the company. Contacted trainer and line managers to determine the location, time, facilities and training.
Accomplished training program and send to training manager for approval and sent to all departments concerned. Directly or authorized training staff to organize and monitor the training.

Managed the training records of the company. Assisted in conducting employee skill evaluations. Supported and implemented the system of performance appraisal. Ensured training programs are aligned with company programs. Other works to fulfill training program.

HR Recruitment Consultant (Oil & Gas, Eng’g & Construction, IT & Telco)

Tardis Group-Global Executive Search, Dubai/Reach Consulting, Abu Dhabi, UAE

February 2008 – January 2010

Created an end-to-end recruitment business that understands and matches the needs of our clients and candidates to provide quality tailored recruitment services whilst continually meeting targets using companys SAP system in HR specifically in recruitment.
Administered sales activities like new business generation – make canvass calls and carry out mail shot activities, client visits – new and service – identify and follow up business leads, etc. Client Management like served clients, identify their needs and provided feedback on success of filling jobs, qualify job specification/salary information and record accurate and comprehensive job descriptions – check info/client requirements in line with key processes and legislation, etc. Candidate Management like pre-screened candidates before their interview for suitability and conducted interviews, provide information to candidates on clients and job specifications for permanent jobs and other administration works.
Job Positions Recruited/Placed:

·         Oil & Gas (Onshore/Offshore) – Field Engineer, Drilling Engineer, Design Engineer, Mechanical/Hydraulic Service Engineer, Geotechnical Engineer, etc. Dredging positions like Dredge Supervisor, Tug Skipper, Marine Engineer, Purchasing Officer, Electrician, Launch Driver, etc.

·         Engineering & Construction – Electrical Engineer; Civil Field Engineer, Mechanical Engineer, Sub-Contracting Engineers, Instrumentation Engineer, Safety Officer, Quantity Surveyor, etc.

·         Information Technology (IT)/Telecoms – Both Senior & Junior Roles – Director of Information Technology, Director of Network Planning & Optimization, Director of Operation Support, Senior Manager Transmission Network Planning, Manager of Property and Commercial Power Acquisition, RF Optimization Engineer, etc.

·         HR/Administration- Senior HR Executive, HRM Specialist, Office Administrator, Document Controller, Recruitment Coordinator, etc.

·         Sales & Marketing – Marketing Manager, Business Development Manager, Account Manager, Sales Manager, Sales/Account Exe. etc.

·         Banking – Manager Retail Banking, Operation Processor, Chief Teller, Product Manager, Internal Auditor, Customer Service, Teller, etc.

·         Medical – Nurses, Bio Medical Technician, Patient Relations Representative, Admission Clerk, Medical Secretary, etc.

·         Finance – Financial Controller, Finance Assistant, Internal Auditor, Payroll Accountant, Accountant, etc.

Human Resources and Administration Manager/ Corporate Secretary

Asia Pacific Academic Support Services, Inc., (APASS), Makati City, Philippines

May 2005 – November 2007

As a pioneer of the company – Developed, advised and implemented policies in terms of human resources management, administration, recruitment and compensation (creating job order and application, recruitment process (screening), selection and placement, evaluation of qualifications, salary negotiation and submission of company requirements like SSS, TIN, NBI Clearance and others; employee welfare and benefits (timekeeping, benefits, organizational development (OD) and certificate of employment/ clearances / service records); Records / Payroll.
For the Recruitment – Managed and directed the recruiting functions of the organization. Responsible for hiring a large number of employees on a yearly basis, as well as filling job vacancies in a timely and efficient manner.
For the Training and Development – Managed the learning and professional development of an organization’s workforce. Equipped staff with the knowledge, practical skills and motivation to carry out work-related tasks either deliver the training ourselves or arrange for a third party trainer to do so. Helped with ongoing, long-term improvement of employees’ skills, enabling them to fulfill their potential within their organization.
For the Administration – Handled administrative duties for company mostly clerical duties, from preparing letters, memos and other correspondence, process & typing invoices, answering phone calls to handling incoming and outgoing mail. Also worked on some duties like taking minutes at important meetings, light bookkeeping, greets visitors to the office and screened and transferred incoming calls as needed. Make travel arrangements for staff and students and scheduled meetings for them. Prepared executive expense reports, order supplies, send faxes and sorted incoming mail. Scanned and make copies of and file documents.
HR and Administration Officer

Filipino-Arab Resources, Inc., Makati City, Philippines

July 2000-April 2005

Provided HR and administrative support to the department by assisting the HR Director with the recruitment, interviewing, and selection processes and sends appropriate correspondence to all applicants in a timely manner, assists candidates to post their resume on line, effectively manage the recruitment process by posting job advertisements, arranging interviews, managing the offer process, giving feedback to candidates, and ensuring proper management of recruitment costs.
Helped the human resources department assess company employment needs. Produced a workforce plan which outline potential benefits and costs to hiring new staff.
Completed writing job description for a new position which includes skill requirements, level of experience expected and the procedure for applying for the job.
Prepared recruitment material for other members of the human resources department and this includes skill testing tools, standard interview questions and tips on reading resumes.
Searched/Selected qualified people to fill positions in the company. For high-level positions, “headhunt” potential candidates working for other firms and will privately contact the potential employee and offer the job.
Provided assistance in the selection process by screening applicants’ resumes, check references and credentials to ensure they are genuine and in good order and carry out preliminary interviews and pass on recommendations to senior managers who will make the final decision.
Also, provided administrative assistance in the form of drafting employment contracts to be reviewed by the legal department before being issued. Prepared a database of applicants and their resumes for future reference.
Assisted in general administrative processes by helping in the overall housekeeping and day-to-day functioning of an office, maintaining department office area in an organized and professional manner and works closely with all the associates to ensure a positive work environment
Family Business – Manila, Philippines

May 1992 to July 2000

HR and Administration Assistant

Al-Nazaer Electronic & Contracting Co., WLL, Hawalli, Kuwait City

July 1989-April 1992

Provided general administrative support to the HR dept., in recruitment. Drafted memos, emails, etc. in response to queries, complaints and requests for assistance. Assisted the HR Unit in updating and redrafting existing recruitment policies.
Performed routine clerical duties including the processing of mail, filing, photocopying, faxing, data entry, scheduling of meetings related to recruitment procedures. Provides horizontal support to other staff members of the HR unit if needed.
Arranged interviews – room booking; candidates; hiring managers. Candidate management. Posts internal job adverts.
Prepared management information – monthly; quarterly; annually.
Managed client and candidate feedback forms.
Identified sources for qualified candidates. Prepared interview such as: receive and screen resumes, make plan of interview, inform to candidates.
Performed inputting of applicant’s information into HR database systems.
Helped in sorting resumes and applications for job openings, and arranged interviews by calling or emailing candidates.
Aided department managers in updating recruitment policies, and write memos, emails and other correspondence in response to queries and requests.
Drafted job descriptions and company profiles for distribution as well.
Arranged in posting job openings for both internal and external job search websites.
Managed in keeping records of candidate interviews and give status reports to managers.
Administered recruitment events, such as job fairs and campus meetings.
In addition, performed general administrative duties for the recruiting department as well, such as sorting mail, making copies and answering phones.
Performed any other supporting tasks assigned by the hierarchical supervisor.
 

Trainings/Seminars

·         Sage X3 People (HR/Payroll)-Presales

Sage Certified Distributor-KSA, White Palace Hotel, Riyadh, KSA

Jan. 29 – Feb. 02, 2017

·         IELTS Speaking / Listening Training – Baguio City Philippines

November 19 / October 16, 2014

·         Time & Task Management (as a Trainer) – PHC, East Avenue, Quezon City, Philippines

July 22, 2010

Education

Computer Modules (Programming Language/Software Package) 1993

De La Salle University-Impact Center, Manila, Philippines

Bachelor’s Degree in Electronics and Communication Engineering 1985

Polytechnic University of the Philippines, Manila, Philippines

References

Available on request