Objective
To perform assigned tasks professionally and effectively in order to advance organizational growth, while enhancing professionally through team work and personal commitment to the highest quality of customer service.

Qualifications:
Associate of Science Degree, Business Studies,
2015-2017: Bethlehem Moravian College
Concentration in Human Resource Management, Communication, Business Management, Business Law, Business Ethics, Customer Service, Psychology

2012-2013: Diploma in Administrative Assistant
Southwest TVET Institute, Black River Campus, (HEART)

2011 – 2012 Business Administration (Secretarial Skills
National Vocational Qualification of Jamaica (NVQJ) Level 2

June –December 2006 Clerical Administration
National Vocational Qualification of Jamaica
Level 1 Certificate in General Office Administration
(Office Clerk)

2000 – 2005 Caribbean Examination Council (CXC)
Lewisville High school
Subject Grade
Information Technology 2
English A 3
Principles of Accounts 3
Food and Nutrition 3
Human and Social Biology 3
Principles of Business 3

Work Experience:

April 2018 – Present Sales Representative (FIMI Investment JA Ltd) Montego Bay
Duties Included Assisting customers with top up, up sell product and assist with
troubleshooting problems with products
August 4, 2017 – April 3, 2018 Customer Services Representative
2Advance Call Center Technologies (ACT)
Duties Included Taking inbound calls and assisting with customers request
and up selling product

June 5–July 21, 2017 Tax Administration Jamaica (Black River)
Duties Included (Trainee) Filing documents and giving information to customers

February 6 March 31, 2017 AD’s Delight Bethlehem Moravian Campus (Course Work Project (Manager)

Duties Included Ensure the smooth running of the business, conducting inventory, meetings, preparing and serving meals, manage stock, and market product

February 25, 2016 Electoral Commission of Jamaica (EOJ)
Duties Included (Presiding Officer) Efficiency of polling station, ensure the smooth running of the polling station, Administer voting, assist electors to cast their votes, make entries in the poll book, Ensure that the station is ready before the day of the poll.

January 2016 Community Service New Market Health Centre
Duties Included Filing, Weight taking, Registration

October – December 2015 Jamaica Values and Attitude Programme (JAMVAT) Bethlehem Moravian Campus
Duties Included Ensuring that classroom are prepared for class the next day, identifying hazards

April – April 2015 Moravian Church in Jamaica and the Cayman Island (Synod 2015)
Duties Included (Assistant Secretary) Minutes taking and preparation, distribution of meetings documents.

October 2013 Southwest TVET Institute, Black River Campus
Duties Included Faxing, Handling telephone calls, filling and assist with completing invoices, stock-taking and assist with sales in the tuck shop Position (Assistant to the Store Clerk).

June 2011 National Water Commission (NWC)
Black River St. Elizabeth
Duties Included Data Entry, Generate Service Order, create excel report, check for payment on customer accounts.

Awards Received Outstanding Performance in Maintenance of Workplace Health and Safety Trainee of the Quarter for Administrative Assistant Level 3 (April—June 2013) (Southwest TVET Institute Black River Campus)

Volunteer Experience Youth Fellowship (Secretary) Newfulneck
Moravian Church; Sunday school Teacher; Hall of Residents Representative (BMC); Class Representative (BMC); President of the Moravian Tertiary Students Association (MTSA)

Certificates National Youth Service (NYS) Clerical Administration
Bethlehem Moravian College (Outstanding
Contribution to life of Hall Residents)

References

Mr. Shane Frith (Lecturer)
Bethlehem Moravian College
Malvern P.O,
St. Elizabeth
Tel: 1 (876) 846 – 1318

Email:[email protected]

Rev. Ockery Brown (Minister of Religion)

73 Pitfour
Granville
St. James
Tel: 1 (876) 550-3461

Email: Revlon town shot mail.com