GRACE MELANIE PACIO
Address: 210-8635 Shaughnessy Street Vancouver, British Columbia V6P3Y3 Mobile: +236 863 6464
Email: [email protected]; [email protected]
SUMMARY OF QUALIFICATIONS
 Full-time student at Fairleigh Dickinson University – Masters In Administrative Science with Specialization in Human Resources
 Graduated with a Bachelor of Science Degree in Commerce Major in Business Management
 Over 18 years of cumulative Human Resource work experience
 Strong background and management exposure in all facets of human resources function
 Proven skills in Interpersonal, Decision-Making and Change Management Skills
 Able to motivate and communicate effectively at all levels in organizations with the
experience and ability to manage change and achieve organizational objectives
 Demonstrated ability to get the job done, work well with people and achieve/deliver desired results. Flexible, energetic, and an effective team leader with high performance
standards
 Professional communication skills include fluency in English and Filipino
 Computer skills include MS Office, internet and email, HRIS & Payroll System
EDUCATION (Canada)
FAIRLEIGH DICKINSON UNIVERSITY (May 2018 – December 2020)
Vancouver, Canada
MASTERS IN ADMINISTRATIVE SCIENCE: SPECIALIZATION IN HUMAN RESOURCES
Education Philippines:
PAMANTASAN NG MAKATI (Post-graduate 3 Units, 2002) Diploma Course in Labor Relations
JOSE RIZAL UNIVERSITY (Post-graduate 3 Units, 2003) Diploma Course in Human Resource Development
ASSUMPTION COLLEGE (Graduated, 1989)
BACHELOR OF SCIENCE IN COMMERCE MAJOR IN BUSINESS MANAGEMENT
St Paul’s College (Secondary, 1985) Paco Catholic School (Primary, 1981)

PROFESSIONAL EXPERIENCE
August- September 2018
July – August 2018
November 2016 to March 2018
Barista
Starbucks (Summer – Part-time) Vancouver, Canada
 To provide excellent customer service
HR Admin Staff/Customer Service Representative
Hearty Meals Inc. Vancouver, Canada
 Establish Vision/Mission/Values for the company
 Establish Employee Database in Quickbooks
 Establish Customer Service/Sales Representatives Job Descriptions  Conducted Cold Calls to potential customers
Corporate Human Resource Head – Satellite Services (Oversee 5 Manufacturing Plants)
REPUBLIC BISCUIT CORPORATION (Rebisco) Philippines
 Conducted Organization Design review to establish an HR Shared Services Structure for the 5 manufacturing plant operations
 Conducted HR Assessment/Audit to determine areas and/or opportunities for efficiency and improvement in terms of HR systems, process and people.
 Reviewed and enhanced the Salary Structure and Compensation Philosophy
 Re-launched Performance Management System to include provision for Performance Improvement Plan (PIP) as a coaching tool and mechanism to manage performance
Human Resources Shared Services Head
(Oversee 8 Distribution & Retail Companies)
ALTUS COMMUNICATIONS INC., Philippines
 Established a human resource shared service across the Tao Technology Group
 Implemented Downsizing/Redundancy Program
 Executed Organization Design to transition the business from a
purely Distribution business to a Distribution, Retail and Solutions and
Services focused organization.
 Handled Executive Talent Acquisition
 Introduced Calibration of Performance Ratings (performance
management shift to pay for performance).
 Harmonized and crafted the Overall Compensation Philosophy/
Salary Structure for the Tao Technology Group
 Assisted Tao Corporate HR in the design and conceptualization of
revisiting and re-launching “The Tao Way”, a Tao wide initiative to
June 2012
to September 2016

April 2010
to June 2012
align and cascade Vision, Mission, Values as well as the Tao Leadership Brand.
Human Resource Manager, Compensation & Benefits / Recruitment & Manpower Planning
ENERGY DEVELOPMENT CORPORATION, Philippines
 Implemented Early Retirement Program. Managed and facilitated Downsizing Program for NNGP
 Spear-headed implementation of Employee Opinion Survey
 Reviewed, revised and implemented New Salary Structure
 Drafted Compensation Philosophy and Salary Planning Policy
 Simplified Salary Planning Administration by introducing Pay for
Performance Concept
 Implemented Calibration Session for Performance Appraisals
 Collaborated with the ER Manager for the closure of eleven (11)
CBA negotiations
 Partner with the ER Manager for Collective Bargaining Agreement
(CBA) Negotiations with a total of 14 Unions
 Oversee overall direction for the Manpower Planning and Talent
Acquisition
Human Resources Head
KIMBERLY CLARK PHILIPPINES INC., Philippines
 Facilitated the San Pedro Mill Closure; Strategic Organization Alignment (SOA) re-organization of Purchasing and Finance; Feminine Care Production Line Closure
 On-boarded a new Columbian Managing Director; Recruited new Marketing Team after Mill closure – Marketing Director, 2 Marketing Managers, 2 Brand Manager, 2 Assistant Brand Manager; filled-up various sales and finance positions – addressed 22% Turn-over rate after Mill closure in 2008; Drive Succession Management process to ensure bench strength of talents
 Oversee Compensation and Benefits and Rewards Strategies. Conducted WW, Mercer and Hewitt Benchmarking activities to ensure market competitiveness.
 Garnered 100% Participation rate in the Input to Action Global Survey; Launched Gawad Kalinga Project – House Painting
 Promoted performance-based culture by strengthening the use of Performance Management System Enhanced On-boarding Program and aligned it with regional guidelines; conducted training programs such as Handling Employee Discipline, Coaching & Feedback, and Leading Team Learning Sessions to address identified performance gaps
Mill (Plant) Human Resources Manager (2005-2008)
October 2005
to December 2010

January 2005 To October 2005
2004
1994 -2004
 Oversee implementation of performance-based compensation program. Outsourced Payroll services; Outsourced fleet management;
 Launched company newsletter – The Front liner; Chaired major Employee Relations activities – Christmas Party, Labor/Family Day Celebrations Sports tournament and supported Marketing for the Huggies Toiletries Launch
 Mill Culture Building – re-designed company benefits orientation program — “HR Road Show” Re-cascaded corporate/global policy – Code of Conduct and Conflict of Interest / Business Ethics
Training Manager
DHL WORLDWIDE EXPRESS PHILIPPINES, Philippines
 Developed the Supervisor Training Program Framework.
 Developed and maintained structured functional training paths to
ensure systematic and timely implementation of training modules
 Oversee HR training systems e.g. Performance Management,
Motiv8
 Ensure implementation of Training Calendar
HR Consultant
SANOFI-AVENTIS PHARMA, Philippines
(a merger of Aventis Pharma & Sanofi Synthelabo)
 Ensure efficient transition of Aventis & Sanofi HR processes and systems and provided the platform in the harmonization and benefits study for the newly merged organization.
Compensation & Benefits & Employee Relations Manager (2001-2004) AVENTIS PHARMA INC., Philippines
 Responsible for the overall compensation and benefits strategic planning, improvements / development of benefit package and timely delivery of HR services. Responsible in cascading, conduct, implementation and monitoring compliance to the Performance Management System timelines. Oversee employee relations and communications functions. Other HR functions includes Budget Planning; Headcount Monitoring & Control; Recruitment
Compensation, Benefits & HR Systems Associate (2001) Human Resources Associate (2000-2001)
Human Resource Assistant (1999 – 2000)
Sales Secretary (1994 – 1998)
1989-1994
HR RELATED TRAINING
Tele-marketer, Baron’s Marketing – Manila, Philippines (1993-1994)
Medical Transcriptionist/Secretary, Maryland, USA (1992 – 1993)
New Accounts Clerk, Bank of the Philippines Island –Philippines (1989 – 1992)

 VURV Recruitment Tool (Bangkok, November)
 SHL Administration Accreditation (Singapore, October)
 CompAdvisor Training – Salary planning tool (Singapore, November)
 eLearning Training (Malaysia, September)
 DDI – Facilitation Certification Workshop (July)
 PeopleSoft Training (Singapore, April)
 Watson Wyatt – Retirement Plan Cost Accounting (September)
 National Academy on Voluntary Arbitration (NAVA) – Do’s and Don’ts in the Outsourcing,
Termination and Rightsizing of Employees Services (June)
 Hewitt Associates – Advanced Compensation Workshop (November)
 Harrison Innerview Accreditation Workshop (July)
 DDI – Targeted Selection Interviewer Workshop (Jan)
 Watson Wyatt – Fundamentals of Developing Salary Structure (May)
 Introduction to Labor Relations (Prof. Binghay of UP Solair)
 PMAP – Designing the Pay Structure (January)
 PMAP – Human Resource Management Overview (June)
 Mandatory Fiscal Requirements in Corporate Resource Management & Personnel
Benefits Administration (March)