Roberto V. dela Rosa Jr.

Barangay Poblacion. Cateel Davao Oriental

Davao Address: Purok15 Km 21 BudBud Bunawan Davao City

Manila Address:Bl. 14 Lot 04 Apolonia Phase DECA Homes Loma De Gato Marilao Bulacan

09267073579/09295159985

[email protected]

Personal Data

Birth date March 7, 1971, Status: Married, Gender: Male, Spouse: Eugene C. Toroba, Children: Amiel Christian T. dela Rosa 16y. , Luis Angelo T. dela Rosa, 14y, Christine Angela T. dela Rosa 10y, Eubert T. dela Rosa 5y

SSS number -03-9848639-4, Tax Identification Number 178-722-418-000,               Pag-IBIG MID121011472594 Driver license number N04-06-024662

Qualification

Technical know how in computer programming

Can program hybrid IP PBX

Can design set up cctv system

Can estimate project cost on materials and labor jobs

Knowledge in office system

Can setup ISDN, E1, etc. setup

Technical Skills

Skills                                        Experience                          Total years                         Last used

Programming, Installation,   Panasonic Equipment                 10 years                           up to present

Training

Other Skills                        Structure cabling, ccve cabling and installation, PABX wiring estimate and implementation

Work Experience

May 13, 2016           Alorica/ EGS (Alorica Teleservices, Inc.)

To                   CSR Customer Service Representative, Matina Davao branch

Present                taking inbound call for the clientele, and to provide a courteous, friendly

and professional manner using agreed upon procedure, listen attentively to

customers needs and concerned; demonstrate empathy.

Adapts a flexible communication styles to meets the customer’s needs and skill

levels.

April 03, 2014         ICRC (International Committee Red Cross)

To                    Wathab Technician 1 GUIUAN/LEGASPI Eastern Samar (typhoon Yolanda)

June 30, 2015          executes a variety of task that requires technical skills for the implementation of

Wathab projects, according to given instruction (drilling, measurement, const. etc.)

supervise workers executing specific technical tasks. Reports regularly the

progress of his work to his superior. Maintain contacts with interlocutors /

Local authorities at field level under supervision. Executes administrative and

office work related to the project.

Jan. 09, 2013         ICRC (International Committee Red Cross)

To                            Wathab field Engineer2 (BGA / typhoon Pablo)

Dec. 15, 2013           In charge of all WATHAB Projects: Plans, Organized and Monitors the implementation of the projects, as per given      objectives Maintains contacts with interlocutors / authorities at local level mainly independently, Supervises technical staff if existent, Contributes to written reporting, contributes to the preparation of PR and budget, Updating WPA for record keeping, Completing WAD, Assign in Cateel And Boston Municipality working with Expat

April 2012                 (freelancer) Villa Maria Luisa Hotel

Supply Install and Program and Set-up PABX System

July 2009                     Panasonic Philippines

to                               PABX specialist

October 2009            Handle All technical queries, project sales and reports, train and monitor dealers, make seminars and training. For dealers

October 2007             (Freelancer) System support and supply, installation of Panasonic Equipment’s

to                               during this period Am handling hotels (Ambassador Hotel, Planta Hotel in Bacolod, Mines view Park Hotel in Baguio),

July 2009                       Call centers (Medexpress, Pacific Connexxion, others), offices & plants (scout Fernandez and the Malolos Plants) and others.

July 2004                      Chain Marketing Corporation

to                                  System Support Specialist

October 2007             As System Support Specialist my main work is to learn the different system of Panasonic equipment, training of installer and technicians, handle costumer inquiries and problem, sales training, project sales and sales works. In this time the introduction of voice over internet or VOIP was introduced and I’m one of  the lucky one to do the test and initial connection with the telephone company like PLDT and BAYANTEL

October 2001               Chain Marketing Corporation

to                               Installation Manager

July 2004                     Handle Quotation and Technical Aspect Of project, assign and mobilized technician and Installer from start to finish of a project, coordinate sales personnel and on site projects attend project meetings. Some of the projects handled during this time are fujitsu plants I and II, Toyota, Yakult Yokohama Etc.

July 1999                        Chain Marketing Corporation

To                  Installer, Technician, Installation Supervisor

October 2001           Installer, service technician, And supervise installation of project installation.

Education & Training

February 2013            Working in the ICRC Course, held at Baganga Davao oriental

March 2004            Structure Cabling and networking, Panasonic Philippines

March 1999            University of The East Caloocan, Metro Manila, Philippines

BS E.C.E. (Bachelor of Science in Electronics & Communication Engineering)

March 1987            Araullo High School U.N. Ave. Manila, Philippines

High School Diploma

March 1983             Epifanio Delos Santos Elementary School Singalong St. Paco, Manila Philippines

Referrence

Ms. Ann Mc Cabbe Administrator (ICRC Tacloban)

Mr. Michael Carter  WATHAB Engr. (ICRC)

Mr. Hendy Co  General Manager   Kingtel Trading  Quezon city Philippines

Mr. Don Balolong   ICT Manager  Watson MOA Pasay city Philippines cp number 09178985619