To whom it may concern,

I am writing in response to the post advertised for the position of your Company.

I’m a hotel staff in food and beverages department and front liner with more than 3 years of experience in the industry and I’m very excited by the prospect of putting my professionalism and people skills to work serving customers in your company. My years of working at places like the Five  Star International Hotel, have taught me that there are seven key ingredients to being a successful person in hospitality:

·    let customers know they matter

·    arrive in plenty of time before your shift to prepare; and

·    always be reliable.

·    have a very dynamic personality and am able to adapt to a variety of positions in hospitality as a front liner.

·    personable and welcoming and have really enjoyed working front of house, while also adapting equally to service and working as a part of a service team.

·    realize how important it is have a good team and feel that I can adapt to and work well with a team and motivation.

Due to a change in my schedule, I am now able to commit to working 48 hours a week. I would like to schedule a time to meet with you to discuss your needs and my availability. I can also provide you with contact information for my references at that time.

I can be reached as follows:

·    Address:  Block3 Lot 16 to Solana Subdivision Magliman San Agustin City of San Fernando, 2000 Pampanga Philippines

·    Cell Phone: +639281667952

·    E-mail:  [email protected]

[email protected]

Thank you for your consideration and I look forward to hearing from you.

Please find attached to this letter my Curriculum Vitae.

Sincerely,

Ana Villanueva Almarez

Ana Villanueva Almarez

Email Address: [email protected]

Address  Block3 Lot 16 to Solana subdivision Magliman San agustin City of San Fernando, 2000 Pampanga Philippines

Contact number:: +639281667952

Career Qualification

To indulge in a career that would uplift my profession by utilizing all my skills, knowledge and abilities thus, attaining a level of competencies in an attempt to complement and meet the demands in a corporate world.

PROFESSIONAL EXPERIENCE

Waiting Staff Cocktail Bar (Bahri Bar)

September 1, 2011 – September 6, 2013

Location: Jumeirah Group Al Soufouh Road Dubai  U.A.E

Industry:  Jumeirah Group 10-Mina A’Salam Madinat Jumeirah

Duties and Responsibilities

Ø  Prepare, mix and serve all types of drinks, fill specific patron orders during meal periods.

Ø  Maintain adequate stocks of liquors, wines, syrups, beverages, bar fruit and mixes, and re-order new supplies, as necessary.

Ø  Follow careful sanitation procedures in the handling of glassware, drink ingredients and related equipment.

Ø  Maintain cleanliness and orderly condition of bar work area and equipment. May receive cash and make change.

Ø  Perform other related duties, as assigned.Keep checking on guests, make sure they are happy. Fix whatever drinks, keep the tables going. Things get really busy for wait staff. It can also depend on the establishment too.

Ø  Keep the guests happy, when they aren’t happy you listen to why, and make them happy.

Ø  Operate the point-of-sale register system, including processing credit card and cash transactions

Ø  Communicate in an appropriate professional manner with customers and other employees

Ø  Read, comprehend and follow menus and instructions

Ø  Knowledge of culinary terminology

Ø  Previous retail or food service experience, or formal training via a hospitality or culinary program

Waiting Staff Bar and Restaurant

November  9, 2008 – December 12, 2010

Location: P.O Box 11538, Hoora Manama, Kingdom of Bahrain  Tel. +973-17290600

Industry:  Ramee Group of Hotels ( Ramee Baisan International Hotel )

Position:           Nursing Aide

Location:         No.162, Wenxin St.,East Dist.,Chiayi City 60077 Taiwan

Industry:         Tong Yang Nursing Home

October 08, 2010– October 10, 2011

Trainings

Culinary terminologies 2011

Classification of beverages 2011

Methods of cooking2011

Thoughtful and Generous Year 2012

Standards of grooming Year 2012

Customer Index Satisfaction Year 2012

Sequence of Service Year 2012

Wine trainings Year 2012

Cigar trainings Year 2012

Alcoholic Beverages Year 2012

Non alcoholic beverages Year 2012

HACPP hazard analysis critical control point Year 2012 – 2013

Trainings

Position:    Nurse Assistant                                                                                                            Industry:    Garcia General Hospital

Location:   49 Bayan-Bayanan Ave.,cor. T. Bugallon St.,

Marikina Heights, Marikina City

August 13 to October 31, 2007

Position:   Customer Service Representative

Industry:   Synergia Cyber Care

Location:  Celebrity Sports Plaza Diliman Quezon City, Philippines

January 2008

Position: Machine Technician                                                                                                    Industry: Eye Center Department                                                                                                     Location:The Medical City Ortigas Avenue, Pasig City

Metro Manila Philippines

July 21 to July 25, 200

Personal Particulars

Age :              35years old

Date of Birth : 02 December  1982

Nationality :    Filipino

Gender :         Female

Religion:         Roman Catholic

Height :           5’5”

Weight :          120 pounds

Marital Status :Married

Passport No. : EC5103642

Permanent Residence: Philippines

Educational Attainment

Tertiary

Field of Study :  Medical Technology

Major :               Bachelor of Science in  Medical Technology

College: Centro Escolar University Mendiola Manila, Philippines

Year attended 1999-2003 Under Graduate

Tertiary

Field of Study :  Nursing

Major :               Bachelor of Science in  Nursing

College: St.Jude College cor. Dimasalang & Don Quijote Streets Sampaloc   Manila, Philippines

Year attended 2003-2006  Graduation Date : April 12,2006

Secondary

San Vicente Pilot School for Philippines Craftsmen

Bulaon City of San Fernando Pampanga Philippines

Year attended 1995-1999

Primary

Bacolor Elementary School

Bacolor, Pampanga Philippines Year attended 1989-1995

Skills

Ø  Dedicated and enthusiastic prompt and courteous about the work.

Ø  Ability to adopt in various working condition.

Ø  Caring professional with superior communication and management skills communication compassionate care professional.

Ø  Comfortable in fast-paced emergency cases situation and adopt in crisis management.

Ø  Successful in managing time prioritizing task and exercising the sound judgment required to improve the quality of care and excellent judgment skills.

Ø  Proficient in Microsoft office applications, online research utilities using operating systems like windows 2015, windows Xp, power point.

Ø  Micros Fidelio

Ø  Cashiering

Ø  Answering phone calls reservation and bookings

Ø  Making Day to day Reports

Ø  Guest relationship executive reliever

Ø  Assistant Team Leader

CHARACTER REFERENCES

Mr. Felix Hartman

Food and Beverages Manager Dubai UAE

+971555009185

Mr. Job Guiyab

Manager

Mina A’ Salam Jumeirah Group Dubai UAE

+971562160853