Mounir KHAMLICHI

Objective
Seeking a challenging position with a recognized organization, where my skills and experience can contribute to the company growth and an opportunity for my career advancement.

Profile
I am a dynamic person with customer service experience, flexible and adaptable. In addition to, I am trustworthy, hard working individual and continually striving to achieve my best.

Personal Details
Nationality                         : Moroccan

PASSPORT  #                    : U911314

Date of Birth                     : 02nd April 1987.

Address                               Al  Falah  Street ,Abu Dhabi.UAE

Visa Status                       : Tourist Visa

Tel      :                                   0502363446

Email :                                [email protected]

Skype :                         mounir.khamlichi

UAE Driving License

Education DEGREES
2007-2008                            Diploma of Restaurant. Reception. Sales and marketing–

By DUBAI SCHOOL

2006-2007                             High school level Baccalaureate

PROFESSIONAL EXPERIENCE
May/17 –  present             Team Leader  Sitel  < Bein Media Group>

Jul/15-   apr/17                 Sales  Executive in  Majed Al Futtaim

Jan/14 – june /15           Corporate Sales Executive in Crystal Gallery

Feb/13- Dec/13               Showroom   in-charge /Retail Sales Executive in Crystal Gallery

Mar/11- Jan/13               Retail Sales Executive in Cr ystal Gallery

Aug/09-Dec/09                         Salesman in Newlook D.C.C

LANDMARK INTERNATIONAL < Dubai>

COMPUTER SKILS
MS Word, Excel, Power Point

Languages
Arabic:                       Fluent (Mother tongue)

English:                      Fluent (speaking, reading and writing)

French:                       Very Good (speaking, reading and writing)

professional skil
·      Finish the work on time

·      Filling documents

·      Excellent report writing

·      Dealing confidently with challenges and problems-solving

·      Good ability of supervision and manage a group of staffs.

·      Excellent Prepare letters, memos , faxes and mail message

·      Excellent Report writing

·      File documents manually and electronically

·      Microsoft office word & PowerPoint

·      Create Spread sheet and databases

·      Using Emails all types

·      Excellent communication skills (Arabic, English ,French )

·      Translation from English or French into Arabic

·      Strong organizational and team work skills

·      Administrative work handling

·      Manage time and work

·      Excellent interpersonal

·      To have a good knowledge about the market development

·         Handling all customers inquiries

·         Negotiation skills

·         Prepare the receipt, invoices and necessary document to be sent to the account

·         Department

·         Handle customers complains

·         Achieve the target

·         Provide the necessary information to all customers

·         Handling all incoming/outgoing calls and guest enquiries

·         Handling telephone/walk-in bookings

·         Issuing the vouchers and bills to the customers and entering the necessary data into the

·         System

·         Preparing the daily report and handling cash

Keyboarding
English, French and Arabic keyboarding

Interests & Activities
Football

Movies

Listening to Music

Function planning and program organizing