Aneka Jones
Windsor Lake Apt L120
71 Templetion Street George Town
Grand Cayman
1 (345)928-0305 / (345) 326-9249
[email protected]
OBJECTIVE
To gain employment within your organization which I can utilize my skills and knowledge and gain further experience while enhancing the organization productivity and reputation.
EDUCATION/QUALIFICATION
HEART Eastern TVET Institute – Stony Hill Campus (January 2014 – September 2015)
• National Vocational Qualification Jamaica (NVQ-J) Diploma in Administrative Assistant
• Call Centre – Certificate
Denham Town High (September 2012 – June 2013)
City and Guilds
• English A
• Mathematics
Central High School (September 2007 – March 2011)
Caribbean Secondary Education Certificate (CSEC)
• Principle of Business
• Integrated Science
WORK EXPERIENCE
Executive Barber & Nail Studio
Receptionist (Presently)
• Welcome customers by greeting them in person or on the telephone
• Collect payments from customers
• Responded to emails
• Maintain & follow procedures carrying out inventory
• Monitoring logbook & bookkeeping
Shawn’s Auto Parts
Administrative Assistant (November 2015 – June 2017)
• Write and distribute email, correspondence memos, letters, faxes and forms
• Develop and maintain a filing system
• Update and maintain office policies and procedures
• Order office supplies and research new deals and suppliers
• Cashiering, book keeping,
HEART Eastern TVET Institute – Stony Hill Campus (February 2015 – March 2015)
Call Centre
• Answer courteously inbound calls.
• Respond to customer inquiries.
• Provide personalized customer service by responding to the needs of the customers.
• Updating customer files
Sunny Castle Guest House
Assistant Clerk
• Dealing with calls in a highly professional manner
• Record keeping and filing
• Collecting payments
• Balancing off books
SKILLS
• Secretarial
• Customer Service
• Cashier
• Ability to type 40 words per minute
• Inventory Clerk
• Bookkeeper
• Knowledge of Microsoft Office Suite – Word, Excel, Access, PowerPoint and Microsoft Windows
REFERENCES
Ena Johnson 1(345) 329-5329
Kitchen Supervisor
Ritz Carlton
Darrel Evans 1(345) 927-8183
Dart Property Manager
Denial Jones 1(876) 837-1877
Instructor
Aneka Jones
Windsor Lake Atp L1206
71 Templetion Street George Town
Grand Cayman
(134)5329-5329 (876)826-9111
[email protected]
______________________________________________________________________________
October 17, 2018
The Human Resources Manager
Dear: Sir/Madam
I am using this medium to apply for a position as a Administrative Assistant / Customer Service Repesentive in your organization which will enable me to be a success and an asset to your organization.
The key strengths that I possess for success in any given position include, but are not limited to the following.
• Good human relation skills
• Good interpersonal and communication skills.
• Self-motivated
• Flexible
• Hardworking
I am an ardent team player with sound integrity and good work ethics. I am confident that I can make a valuable contribution to your organization.
The attached resume provides the requisite details of my experience and qualifications. I welcome the opportunity to participate in an interview at our mutual convenience to explore the opportunities for which I can serve your organization.
Yours sincerely,
________________
Aneka Jones