ALLAN BAGUNU MAGALONG

E-mail Address: [email protected]

Contact №: 0919 622 7548 / 0919 622 7548

PREFERRED POSITION
Admin Assistant, Labor Controller, CSA, PSA, Warehouseman or any clerical or suitable position

JOB SUMMARY
For more than 7+ years of comprehensive experienced and exposure in the field of Hospitality, Construction, O&M, Oil & Gas Industry (Refineries, Petrochemical and Power Plant). In providing administrative support to ensure efficient operation of the office by implementing concepts, practices, procedures, policies and monitoring. Proven abilities in gathering data, compile information, coordinate meetings, travel arrangements, time keeping, payroll reconciliation and manpower handling. Highly-motivated, dedicated, reliable and excellent customer service. And can work independently as well as a team player and communicates effectively with all levels of staff. Prior over six year of experienced in Customer Service.

Plus a self-motivated airline passenger service professional with 3+ years’ proven track record of managing Check-in Counter, Transfer Desk, Transit Lounge, Boarding Gate, Departure and Arrival areas, Ramp and etc.. Adept at ensuring the smooth handling of passengers at departures, arrival and transfer areas. Well versed with needs and safety requirements of passengers and airport personnel. By providing exact information to ensure a smooth transition and that all passenger problems regarding flight details, delays and cancellations are handled following set company policies.

PERSONAL DATA
Birthday                 :  12-Jan-75

Birthplace              :  Pasig City, Philippines

Nationality             :  Filipino

Civil Status            :  Married

Height                    :  167 cm

Passport                 :  EC4511875

DOE                        :  26-Jun-20

WoRKING EXPERIENCE
Time Keeper

May. 05, 2018 up to present

GS Engineering & Construction Corp.

Ruwais Refinery West Units Restoration (RRW Project – Piping)

Ruwais Refinery, Abu Dhabi, UAE

·         Review timecards, time sheets, wages computations and deductions and other pay-related information to detect and reconcile payroll discrepancies.

·         Distribute, collect and monitor timecard on a daily basis.

·         Monitor and crowd control during time IN/OUT and getting on/off the bus.

·         Coordinate with Supervisors/Foreman’s for error and correction verification.

·         Maintain and update daily time record and keep track of leave time, such as vacation, sick leave, absent and half day.

·         Perform data entry, encoding, filling, mailing, archiving and assist with all other office administrative duties.

·         Locate workers designated area on job site at various time to for attendance verification.

·         Provide administrative support on distributing of company ID, Health Card, Residence Card, Gate Pass, Pay Slip and etc.

Administrative Assistant

Jun. 29, 2016 to Jan. 29, 2017

Inbang Industrial Co., Ltd.

Kandym Gas Processing Plant (UKAN Project – Piping)

KANDYM, Uzbekistan

Admin Officer

Feb. 08, 2014 to Feb. 10, 2015

DaeShin Plants Construction Co., Ltd.

Turkmenbashi Oil Refinery Expansion Project (TORE Project – Piping)

Turkmenbashi, Turkmenistan

Admin Assistant

Nov. 22, 2012 to Apr. 30, 2013

Turkmenistan Gas Desulfurization Plant (TONE Project – Piping)

Young Hwa Engineering Co., Ltd.

South Yoloten, Turkmenistan

·         Meet and assist newly hired employee from arrival till departure.

·         Orientate newly hired employees about DO’s and DON’T of the company’s rules and regulation.

·         Coordinate with concern department regarding employees living quarter, ID, PPE, transportation and etc.

·         Distribute, collect and monitor timecard on a daily basis.

·         Monitor and crowd control during time IN/OUT and getting on/off the bus.

·         Conduct daily tool box meeting prior to start of work and performs routine accountability at project site to locate and verify workers designated work area. As well as checking on their living quarter for confirmation of any reported sick, absent and under time.

·         Process paperwork for new employee, record and updating employee’s data such as transfer, pay increase and termination. And maintain confidentiality regarding employee’s sensitive information.

·         Maintain and update both soft and hard copy of every scanned document of all TCN workers, daily accountability, and time sheet.

·         Reconcile and process time card/time sheet; Review and verify time card, work hours, OT, pay adjustment (ensuring proper deductions are applied) and encode them accordingly into payroll excel sheet.

·         Resolve any payroll discrepancies. Ensuring that all employees are paid accordingly to their time worked.

·         Distribution of Cash Advance, timecard/time sheets, pay slip and remittance slip print out for all TCN.

·         Input Support Daily Work and Monthly Progress Report and Summarize TCN Monthly Deduction and Monthly Salary report.

·         Coordinate with deploying agency with regards to TCN Remittances, Cash Advance, Change of Account and Split Account request, booking, E-Ticket for inbound and outbound staff or to any inquiries and discrepancies that may arise.

·         Coordinate with maintenance and safety department if there is any report of damage or unserviceable machine or area and looting within the camp premises.

·         Received, checked, sort, photo copy and filed ISO drawing accordingly by sequence.

·         Ensure all new/revised ISO drawings are copied before voiding previous revision and distribute to respective department/staff.

·         Mapping of Daily Piping Record report.

·         Line check of newly full welded joint. Get the actual length of spool from joint to joint and actual photo for verification and confirmation neither of report nor as-built.

Admin Officer

Oct. 21, 2015 to Mar. 31, 2016

CJPHIL Construction Inc. (Chunjo)

Pagbilao 420MW Unit 3 Coal-Fired Power Plant (CFPP Project – Bored Piling & Jet Grouting)

Pagbilao, Quezon, Philippines

·         Conduct prescreening interviews and evaluate applicant qualifications that fit a job description and have the potential to become valuable to the company and giving assistance the right direction for the potential candidate for safe arrival at worked site for the employer’s final interview.

·         Orientate newly hired employee about DO’s and DON’T of the company’s rules and regulation.

·         Daily accountability check of all TCN and performs routine accountability at project site to locate and verify workers designated work area. As well as checking on their living quarter for confirmation of any reported sick, absent and under time.

·         Reconcile and process time card; Review and verify time card, work hours, OT. Resolve any payroll discrepancies, ensuring that all employees are paid accordingly to their time worked.

·         Process paperwork for new employee, record and updating employee’s data such as transfer, pay increase and termination. And maintain confidentiality regarding employee’s sensitive information.

·         Maintain and update both soft and hard copy of every scanned document of all TCN workers, daily accountability, and timesheet.

·         Giving assistance on distribution of Cash Allowance, Salary, timecard/time sheets, pay slip and Phone Card.

·         Submission of daily and weekly manpower status and daily work activity report to main contractor.

·         Coordinate with inter department to any inquiries and discrepancies that may arise.

·         Coordinate with agency, Barangay and Municipal Hall for available applicant for the required position.

·         Provide support to the purchasing groups and perform procurement of low to non-critical goods and services.

·         Search and identification for potential vendor/supplier/contractor using internet and analyze and evaluate quotation by comparing specifications, prices, mode of payment and delivery dates to effective identity and propose award to the supplier with the best bid.

·         Coordinate with supplier, rental and contractor with regard to any requirements needed for daily work activity at office and site area or to any inquiries and discrepancies that may arise.

Admin Assistant

Jan. 19, 2009 to May 05, 2010

Internment Facility Reconciliation Facility Center (TIFRC – O&M)

Readiness Management Support (RMS)

Camp Taji, Iraq

·         Immediate process of Urgent nor Emergency Work Order and dispatch all emergency call outs to the concern department; i.e. Plumbing, Electrical, HVAC, Structures, Roads & Grounds, Power Production, Water and Waste Water Treatment Plant Department as reported by military either thru email, phone, two way radio (walkie-talkie) or walk-in.

·         Daily accountability check of all TCN working at the project site and performs routine accountability at project site to locate and verify workers designated work area.

·         Submit daily accomplishment work order report to the Head Office.

·         Reconcile and process time card/time sheet; Review and verify time card, work hours, OT, pay adjustment (ensuring proper deductions are applied) and encode them accordingly into payroll excel sheet.

·         Resolve any payroll discrepancies. Ensuring that all employees are paid accordingly to their time worked.

·         Participate on loading and unloading of materials with precaution for the safety of personnel and the proper care of materials and equipment, observes all safety rules and procedures, including wearing of Personal Protective Equipment (PPE) gear.

·         Check and verify materials received as per listed on requisitions, packing list and invoices. Inspects materials received for quality, quantity and condition. Allocate and proper display of materials in storage areas, accordingly by department with description, quantity and bin location entered in the Excel Sheet.

·         Update daily consumable materials and order/request materials as/when required. Maintain an accurate and well-balanced inventory of materials. Ensures that work-areas are clean and well maintained.

Admin Assistant (Billeting/Mayor Cell – Hospitality Service)

Jan. 24, 2008 to Jan. 18, 2009

Kellogg Brown & Roots (KBR)
Camp Taji, Iraq

·         Interact with co-worker, military and other civilian contractor on the regular daily basis providing friendly and professional service to the customer at customer service desk.

·         Monitor Container Housing Unit (CHU) log of a temporary or permanent tenant; military and other civilian contractors.

·         Cleans living quarter; floor, wall and ceiling. Vacuum carpet, dust and wipe furniture, empty wastebasket, replaced blanket, bet sheet, pillow case, etc. Sort dirty and inspect torn and faded linen. Restock clean linen at storeroom.

·         Escort and assist temporary or permanent tenant to their living quarters. Make sure it’s clean, safe and hazard free environment; double check all electrical outlets, lights, fire extinguisher and enough issue of amenities before handling over the key.

·         Make duplicate key, assemble nor repair any damage bed frame, wall locker and knight stand.

·         Initiates Pre and Final Inspection of furniture for every permanent tenant before check out.

Admin Assistant (Perini Projects – Construction)

Dec. 12, 2005 to Jan. 23, 2008

Prime Projects International (PPI)
Al Taqaddum / Baghdad / Al Hillah, Iraq

·         Meet and assist newly hired employee from arrival till departure.

·         Participate on orienting newly hired employee about DO’s and DON’T of the company’s rules and regulation.

·         Daily accountability check of all TCN and performs routine accountability at project site to locate and verify workers designated work area. As well as checking on their living quarter for confirmation of any reported sick, absent and under time.

·         Process paperwork for new employee, recording and updating employee’s data such as transfer, pay increase and termination. And maintain confidentiality regarding employee’s sensitive information.

·         Update employee’s master list and make a weekly report and forward it to HR Head Office.

·         Cross-check PPI employee new signed contract, bank details and bank request before forwarding to concern department.

·         Maintain and update both soft and hard copy of every scanned document of all TCN workers, daily accountability, and time sheet.

·         Reconcile and process time sheet; Review and verify time card, work hours, OT, pay adjustment (ensuring proper deductions are applied) and encode them accordingly into payroll excel sheet then submit to payroll department.

·         Resolve any payroll discrepancies. Ensuring that all employees are paid accordingly to their time worked.

·         Distribution of Cash Advance, timecard/time sheets, pay slip and remittance slip, bank draft and control no. print out for all TCN.

·         Double check OR/Invoice if there is any daily expenses, make Weekly Cash Report and forward it to Account Head Office.

·         Coordinate with other department regarding employee’s basic need nor camp use, materials requisition and other relevant issues.

·         Supervised and participate on loading and unloading of materials with precaution for the safety of personnel and the proper care of materials and equipment, observes all safety rules and procedures, including wearing of Personal Protective Equipment (PPE) gear.

·         Check and verify the availability on each material requisition before issuing, prepare and ensure that exact material and quantity are loaded before shipping.

·         Check and verify materials received as per listed on requisitions, packing list and invoices. Inspects materials received for quality, quantity and condition. Allocate and proper display of materials in storage areas, accordingly by department with description, quantity and bin location entered in the Excel Sheet.

·         Update daily consumable materials and order/request materials as/when required. Maintain an accurate and well-balanced inventory of materials. Ensures that work-areas are clean and well maintained.

·         Assist KBR Fire Department when conducting Monthly Safety Inspection and Fire Drill at PPI TQ-B6 and Al Hillah Camp.

·         Send and received company package via courier. Inform and distribute mail/package to the concern department/staff.

CUSTOMER SERVICE AGENT (CSA – Customer Service)                                                              Jul. 05, 2000 to May 11, 2002
Qatar Aviation Services (QAS) company turned over from QNT
Doha International Airport – Doha, Qatar

PASSENGER SERVICE AGENT (PSA – Customer Service)                                            Jun. 01, 1999 to Jul. 04, 2000
Qatar National Travel (QNT)
Doha International Airport – Doha, Qatar
·         Checking of passenger valid travel documents such as Passport, Visa, Ticket and other requirements necessary to final destination as well as issuing of boarding pass and tagging baggage for outbound passenger’s to their respective destination.
·         Initiate pre-boarding and boarding commencement; make announcement regarding flight activity at the boarding gate, monitor hand baggage and flight coupon reconciliation.

·         Assist departing and arriving passenger’s to respective areas such as Check-in Counter, Transfer Desk, Transit Lounge, Boarding Gate, Departure and Arrival areas, Ramp and etc.

·         Answers customer’s inquiries regarding flight schedule, space availability for a particular flight or any other question that may arise.

·         Checking PSM, PTM and pre-check un TCI passenger and re-tagging baggage to respective destination.

·         Meet incoming and departing flight, do the head count confirmation of disembarking passenger if any transit onboard for safe and on time departure and get a clearance for boarding.

·         Meet-and-assist joining, transit and disembarking passenger, incapacitated Elderly, VVIP, VIP, UM, YP, WCHR, WHCS, WCHC, INAD, DEPO, BLND, DEAF, LANG, STCR and MEDA sitting cases.

·         Prepare meal voucher and assist passenger transiting less than eight hour and/or provide hotel accommodation for the passenger transiting more than eight hours.

·         Coordinate with ground crew, monitoring flight status and supervised to any requirement needed; taking and passing information through two way air radio, intercom or telephone to the concern department/staff.

·         Making announcement for missing passenger, boarding, incoming and departing flight.

·         Sending telex; arrival and departure movement.

·         Allocate flight for check-in counter and boarding gate.

PORTER cum KLM Baggage Reconciliation Agent                                                           Dec. 21, 1996 to May 31, 1999
Qatar National Travel (QNT)
Doha International Airport – Doha, Qatar
·         Assist passenger check baggage, count the piece, take the weight, check and inform check-in agent if there is any damage or adequate packaging.

·         Remove old baggage tag and attach/stick baggage tag at checked baggage.

·         Re-tag joining and inbound baggage at the baggage built-up area or at the cargo haul.

·         Inform check-in agent nor counter supervisor whenever there is baggage I.D. and assist the passenger for security check.

·         Loading and unloading of passenger baggage, cargo and mail at the cargo haul.

·         Insure that the container is suitable for loading and unloading of the passenger baggage.

·         Write down baggage sequences, pieces and final destination if necessary.

·         Accountable to confirm any inbound baggage received, re-tag from manual to automated tag and x-ray for security check.

·         Segregating joining, inbound baggage from First Class/Local (BF/L), transit (TB) and Shocon or Short Connection baggage.

·         Search for the baggage that has to be kept on standby or offload in case of cancellation.

·         Giving assistance at the flight until all passengers is boarded.

SERVICE CREW

Aug. 12 to Dec.18, 1996

Goldilocks Bakeshop & Restaurant

SM MegaBridge, Mandaluyong City, Philippines

·         Manually or mechanically washes and rinses dishes, glasses and silverware.

·         Prepare dining and serving areas by setting up counters, stands and tables. Places food containers in serving order, fill salt & pepper shakers and other beverages. Cleans kitchen equipment, pots & pan, counter and tables.

·         Serve food and beverages to a dine-in customer.

·         Cleans and keeps in an orderly condition working area and other establishment. Duties involve a combination of sweeping, mopping or scrubbing and polishing floors, removing chips, trash, cleaning lavatories and restroom.

·         Cleans windows, glass partitions, mirrors and other surfaces of building interior using pail of soapy water or other cleaner, sponge and squeegee.

EDUCATIONAL BACKGROUND
Aircraft Technician Course

1992 – 1996 (undergraduate)

PATTS College of Aeronautics

Pasay City, Philippines

SEMINARS / TRAINING ATTENDED
Computer Technician                                                                                                                                 Sep. 27 to Oct. 29, 2010

Electron Technician Training Center Inc.

AutoCAD                                                                                                                                         Apr. 14 to May 19, 2008

Meralco Foundation Incorporated

Industrial Electrician                                                                                                                    Apr. 21 to May 28, 2003

Meralco Foundation Institute

Dangerous Goods Regulation Awareness (DGR)                                                                    Apr. 04, 2002

Qatar Airways

Customer Service Awareness                                                                                                       Oct. 11, 2001

Qatar Airways
Customer Service & Satisfaction                                                                                                 Aug. 16 to Aug. 21, 1996

GOLDILOCKS Bakeshop & Restaurant

KNOWLEDGE, SKILL AND ABILITIES
·         Proficient with MS office products (Word, Excel, Outlook e-mail), Internet Explorer, Departure Control System (DCS), basic AutoCAD, MS PowerPoint, MS Access, WIT, SAP, PTCS, Maximo, Telex and Electronics.

·         Can communicate effectively both in oral and written in English language.

·         Can work independently with minimum supervision.

·         Can work effectively with employees from multiple departments.

·         Highly motivated and can work well under pressure, details and deadline oriented.

·         Can drive light vehicle.