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MYRA GERALD SORIANO IT Helpdesk

Philippines

OBJECTIVE

To obtain a position that will enable me to use my strong educational background, and ability to work well with people

and experience the job that enjoys challenge seeking opportunity to learn and improve my skills.

 

EDUCATIONAL BACKGROUND

2011-2015

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

Christ the King College of Science and Technology

 

September 2013- January 2014

CERTIFICATE OF TRAINING IN COMPUTER HARDWARE SERVICING NC II
Technical Education and Skills Development Authority

 

April-August 2013

CERTIFICATE OF TRAINING IN WEB DESIGN AND PUBLISHING

Technical Education and Skills Development Authority

 

March-July 2012

CERTIFICATE OF TRAINING IN OFFICE INFORMATION TECHNOLOGY, CALL CENTER FINISHING COURSE AND ENGLISH PROFICIENCY
Technical Education and Skills Development Authority

 

2008-2011

Pedro E. Diaz High School

High School Diploma, April 2011, Muntinlupa City

 

WORK EXPERIENCE

November 2015-Present

R&D-IT HELPDESK/SYSTEM ADMINISTRATOR

B&S Design Services Inc., Taguig City
Work with iMac and Windows troubleshooting (hardware and/or software, networking, licenses, AaaS (application as a service), cabling system, data storage migration, external parties, IT assets, documentation quotes, invoices, inventory, filing and refer/perform service requests or tickets with IT teams in Singapore and in Australia.

 

June-September 2015

METROBANK ADMIN DATA ANALYST

S.P Madrid & Associated Law Firm, Makati City
Work with S.P Madrid to deliver consolidated data reports, company billing, endorsement accounts to metrobank and handled agent’s concerns and commission.

 

April-August 2014

PRACTICUM TRAINEE
SOFTWARE AUTOMATION ENGINEER DEPARTMENT
Deltek Systems (Philippines), Makati City
Awarded: Certificates for Best Intern and Honorable Mention Work with development and quality assurance in the Philippines and/or US to deliver automation scripts and products updates of outstanding quality and on time.

EXTRACURRICULAR ACTIVITIES

2012-2015

AWARDED MEDAL & CERTIFICATE FOR DEAN’S LIST

Christ the King College of Science and Technology

 

2012-2014

VOLUNTEER, STUDENT ASSISTANT

Christ the King College of Science and Technology

 

2013

NATIONAL CERTIFICATION IN BASIC, COMMON AND CORE COMPETENCIES IN COMPUTER HARDWARE SERVICING Technical Education and Skills Development Authority

 

2013

AWARDED SILVER MEDAL FOR WEB DESIGN & PUBLISHING

Technical Education and Skills Development Authority

 

2013

AWARDED MEDAL AND CERTIFICATE FOR EXCELLENCE AWARD, MOST PROMISING STUDENT AND 3rd Runner UP ON THE SPOT ESSAY ENGLISH ADVOCATE
Christ the King College of Science and Technology

 

2012

AWARDED GOLD MEDAL FOR ENGLISH PROFICIENCY

Technical Education and Skills Development Authority

 

SKILLS

Formatting and Installing of various computer systems
Basic knowledge in Microsoft office applications.
Hardware and/or Software Troubleshooting
Basic knowledge in Networking, Software Licenses, Server and System Administrator
Basic knowledge in multimedia and production software’s such as Adobe Photoshop,

Xara Web Designer, Movie Maker, ProShow Producer, Virtual DJ and Swishmax.
Knowledgeable in Web Design & Development

 

PERSONAL BACKGROUND

Born on September 14, 1994 in Manila, Philippines. I like computers in general, Computer Hardware and Software. I am also interested in organizing events, research on Internet like to read lifestyle, business idea and watch movies and playing the badminton. Precise, committed, eager to learn and team player.