Analou Valle Pagar​
*: Dubai, U.A.E.

(: +971 56-6984855

:: [email protected]

CAREER OBJECTIVE:

A challenging and enriching work that would provide the practice of my degree as well as developing my strength and capabilities thereby contributing to the company’s organization and objectives and to utilize my knowledge and professional experience.

PROFESSIONAL WORK EXPERIENCES:

Waitress

Tamani Hotel Marina UAE

Dubai,UAE

March 2015 up to present

Duties and Responsibilities:

❖ Maintain updated records of all approved document and their distribution clearly
❖ Assist with overall maintenance of the organization and its offices
❖ Create and modify documents such as invoices, reports, memos, letter and using word processing.
❖ Maintain the Files and control logs, delivery note as required for the operation
❖ Mainly responsible for documents control (i.e. receiving sending and logging), prepared documents register (database), maintained filing system to effective monitor and track all document
❖ To ensure compliance with quality assurance requirements at all time.
❖ Assist with overall maintenance of the organization and its offices.
❖ Recording and Filing of daily Departmental activities and Daily Associates Task Sheet.
❖ Knowledge with Opera PMS (4.04.02/3 version) and 3700 MICROS
❖ Providing excellent customer service
❖ Greeting patrons once they are seated
❖ Explaining menu items to customers
❖ Answering questions from patrons about food and beverages
❖ Sharing information with customers about the status of their orders
❖ Refilling customer drink orders throughout the meal
❖ Finding out if customers need additional items
❖ Verifying that customers are satisfied with their orders
❖ Sending order in room (suite dining)
❖ Cash handling
❖ Have an idea/experience in barista
Associate/Customer Service Representative

WIPRO BPS

Cebu Business Park, Philippines

March 2013 – November 2014

Duties and Responsibilities:

❖ Answering incoming calls promptly and according to our established call handling processes.
❖ Updating customer’s credit card information on file in order to renew their monthly plan
❖ Responsible for responding to customer’s email inquiries and concerns
❖ Track customer’s lost item/orders
❖ Explain company products/services and the ability to recommend various products/services.
❖ Resolve issues and concerns/provide solutions to problems
❖ Issuing refunds and compensations to customers
❖ Handling objections and difficult customers professionally
❖ Ensure customer satisfaction in all transaction
❖ Communicate effectively and efficiently with customers
 

English as a Secondary Language (ESL) TEACHER (WINTER CAMP)

MTM CEBU PHILIPPINES

Lapu-Lapu City, Cebu Philippines

January 2012 – January 2013

Duties and Responsibilities:

❖ Classroom management
❖ Planning, preparing and delivering lessons to a range of classes and age groups
❖ Preparing and setting tests, examination papers, and exercises
❖ Marking and providing appropriate feedback on oral and written work
❖ Devising, writing and producing new materials, including audio and visual resources
❖ Organizing and getting involved in social and cultural activities such as sports competitions, school parties, dinners and excursions
❖ Attending and contributing to training sessions
❖ Participating in marketing events for the language school
❖ Preparing information for inspection visits and other quality assurance exercises
❖ Freelance teaching on a one-to-one basis
❖ Basic administration, such as keeping student registers and attendance records.
 

Nurse-On-Duty/Nurse Assistant

Deiparine Medical Clinic

Sibonga, Cebu Philippines

June 2011 – December 2011

Duties and Responsibilities:

❖ Utilized the nursing processes; assessed, planned, provided and evaluated nursing care
❖ Established nursing diagnoses and wrote out plan treatment. Implemented cure and evaluated care.
❖ Establishes rapport with the patients
❖ Prepares, administers and documents accurately medications, treatment and supplies rendered to the patient.
❖ Measured and recorded patient’s vital signs
❖ Collaborated with other staff to ensure effective patient care delivery and identified patient’s conditions and addressed nursing care.
❖ Provide basic patient care treatments.
 

ACADEMIC CREDENTIALS/SUMMARY OF QUALIFICATIONS:

Course ​​: Bachelor of Science in Nursing

Major​​​: Nursing

University​​: University of San Carlos

Year Graduated ​: 2007-2011

Address​​: Talamban, Cebu City, Philippines

Personal Information

Birth date: ​March 7, 1991

Age: ​​27

Gender:​Female

Civil Status: ​Single

Religion:​ Roman Catholic

Nationality: ​Filipino

Visa Status: ​Residence Visa

Character Reference:   Available upon request​​​​​​​​

I, hereby declare that the above-mentioned details are true to the best of my knowledge.

Sincerely yours,

Analou Pagar

CV | Analou Pagar| Mob: +971 56-6984855 | Email:[email protected]           Page 3