professional Profile:

A customer service professional with over two years experience in the service industry, self-motivated and can efficiently function in a fast-paced environment.

Skills:

Proficient in Microsoft Office Suites.

A team player with excellent planning and time management skills.

Excellent interpersonal and communication skills.

Great analytical and problem solving skills.

Experience working in a supervisory position.

Work History:

Quality Assurance Analyst

Advantage Communication Inc.

25 Dominican Drive, The Towers

Kingston 5

Technical Support Agent

Advantage Communication Inc.

25 Dominican Drive, The Towers

Kingston  5

Customer Service Agent

Jamaica Dispatch services

Norman Manley International Airport

Kingston CSO

Customer Service Officer

Laparkan Jamaica Ltd.

10 Second Street

Newport West

Kingston 13

Team Leader

Anbell Agency (Digicel  Outlet)

51 Knutsford Boulevard

Kingston 5

Import Entry Clerk

Grahford Ltd

161 Harbour street

Kingston

Receptionist/Customer Service Representative

Grahford Ltd

161 Harbour Street

Kingston

Education:

Bsc. management Studies, University of the West Indies, Mona campus [2012 – 2018

Caribbean Advance proficiency examination (CAPE), Camperdown high school – [2003 – 2005]

Principles of Account – Unit 2

Management of Business – Unit 1 & 2

Communication Studies

Caribbean Examination council (Cxc), mona high school – [1998 – 2003]

English A

Mathematics

Principles of Accounting

Principles of Business

Office Procurers

English B

References available on request.