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Karla Jean Bayor Ticketing and Reservation Officer/Front Office Agent

Philippines
communication skillsFLEXIBLEhardworkingLeadership

KARLA JEAN ILIGAN BAYOR
Sitio Ubay, Brgy. Daan Banua
Kabankalan City, Negros Occidental
Contact No: +639086179734
E-mail Address: [email protected]
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Objective:
Seeking a deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and work ethics of the working environment, thereby maintaining the reputation of the organization.

Educational Attainment:
Tertiary​​​​De La Salle University – Dasmariñas
June 2014 – June 2018​​DBB-B Dasmariñas City, Cavite
​​​​​B.S. in Tourism Management
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Skills and Abilities:
• Has a good leadership that inspires and motivate others
• Self-sufficient and independent in handling individual skills
• Flexible and dedicated person
• With good communication skills can speak and understand English

Seminars and Workshops attended:
• “Career Opportunities in Tourism Industry”
August 16, 2014
De La Salle University – Dasmariñas

• “Amadeus e-Learning – Reservation Essentials”
November 23, 2016
De La Salle University – Dasmariñas

• “National Certificate II in Tourism Promotion Services”
January 10, 2017
De La Salle University – Dasmariñas

• “Amadeus e-Learning – Ticketing Essentials”
May 17, 2017
De La Salle University – Dasmariñas

• “The TOEIC Listening and Reading Test”
January 10, 2018
De La Salle University – Dasmariñas

• “Sabre Functionalities for Tourism Students”
March 13-16, 2018
3/F Trafalgar Plaza Building, H. V. Dela Costa St. Salcedo Village, Makati City

• “4-Night Penang & Phuket Ship Familiarization Cruise”
April 30- May 4, 2018
Royal Caribbean International – Voyager of the Seas

On-the-job trainings:
May 2016 – July 2016​​Merchandising Trainee
– Trained to ensured that the product appear in the right store.
– Helps to come up with up-and coming sales trends.
300 hours On-The-Job Training
Duty Free Philippines
January 2018-April 2018​Ticketing & Reservation Officer
– Assist customers with the planning and booking of their vacation or stay.
– Answers inquires and checking flight availability
​​​​250 hours On-The-Job Training
​​​​House of Travel Inc.
March 13-16, 2018​​Sabre Functionalities for Tourism Students
– Attained a level of proficiency 97%
​​​​50 hours On-The-Job Training
April 30- May 4, 2018​Royal Caribbean International
– Engaged in guest service operation
150 hours On-The-Job Trainin
May 15-19, 2018​​Sky Aviation Learning Center, Inc.
– Assigned as a Head Cabin Crew to lead the emergency evacuation test
​​​​​330 hours On- The- Job Training
Character References:
• Mr. Deogracias E. Esplanda – MSTM
Tourism Management Department-Chair
De La Salle University- Dasmariñas
09177050833
• Ms. Lordeliz Yanten
Ticketing & Reservation Officer
House of Travel Inc.
09064549947

Education

June 2014-June 2018 College at De La Salle University- Dasmariñas

Experience

January 2018- April 2018 Ticketing and Reservation Office r at House of Travel Inc.