JEFFREY B. GOYONAN
Macupit, Nagbayan, Castillejos, Zambales, Philippines
Smart: 09498750155
[email protected]

CAREER OBJECTIVE

To obtain my knowledge with a company, this will require me to utilize my skills, abilities and experience to ensure the company’s success.

WORK EXPERIENCE

November 2016-October 2018 Junior Supervisor – Computer System Department
Sanyo Denki Philippines Inc. | Central Luzon, Philippines
Industry: Manufacturing

Job Description:

Supervise all members (programmers, support assistance and technical team)
Ensure to achieved Departmental Quality Objectives and Targets Monthly
Perform Monthly Training to all Members including Safety.
Generate Monthly Report (Quality and Managerial Business Report)
Member of 5S Team and I.T. Improvement/Project Team
Maintain and manage Windows Server 2008 to 2016, Windows XP to 10
Maintain and manage Active Directory and create new group policy
Create and maintain File sharing, security and policy
Maintain and manage Cyberoam for Network Security and Firewall
Maintain and manage Symantec Endpoint Protection for virus protection
Maintain and manage Veritas Backup Exec
Provide Technical Support through remote, phone or onsite for hardware (printer, computer desktop and laptop, CCTV Setup, Server), software (Citrix, Office 365, in-house and out-source program: ERP System) and network (IP VLAN, Access Point, Router, Lan and Wan Network)
Create and upgrade existing Network Topology or Layout
Create and update Technical Request to Ticketing System
Provide Technical Support during holidays and overtime
Revised and Create Documented Procedure
Communicate with Japan main office and third party
Protect Company confidential information
Jul 2015 –October
2016 IT Assistant
Fuso Logistics Philippine Inc. | Central Luzon, Philippines
Industry: Transportation / Logistics / Warehousing

Job Description:

Troubleshooting, maintain, updating and installation of hardware and software including CCTV IP camera and network connection (wireless and wired).
Upgrade current internet connection to the latest in order to meet employee’s satisfaction.
Coordinating with third parties / supplier for full description and system requirements of any IT related products.
Demonstration of IT products to managers.
Purchasing, encoding and admin assistant.
Assisting office staff in IT field.

Oct 2014 – April 2015
Technical Support Specialist 1
NETWORLD CAPITAL VENTURES INC | National Capital Reg., Philippines
Industry: Information and Communication Technology (ICT Company) supporting PJ Lhuillier Group of Companies

Job Description:

Installation and maintain desktop, laptop, printer, card reader, and network
Maintain and update operating system and in-house system to the latest version.
Support all Branches around Zambales and Bataan.
Ensure all IT equipments and application are operational and functional
Identify and correct hardware, network and software problems
Recommend revisions and enhancements to customized or commercial system software products and packages in order to maximize system efficiency.
Complies with proper escalation procedures for incidents/problems encountered.
Protect company information assets in accordance with established information security policy.
Repair hardware like Secureme: alarm system
Support clients through online and onsite
Update clients report to Ticketing System

May 2012 – Mar 2014 Technical Support
DJ PCWISE Corporation | Central Visayas, Philippines
Industry: Retail / Merchandise

Job Description:

Installation, maintenance, upgrading Hardware (CCTV, Printer, Projector, Computer Parts), Software and Network Connection (Wireless or Wired).
Perform monthly maintenance to ensure that all computer and printer work and identify problem
File Recovery
Demonstration of IT Products to Clients and Office Staff
Encoding and Delivery IT Products

SEMINARS ATTENDED

• Bomb/Improvised Explosive Device (IED) Familiarization and Detection Seminar – Sanyo Denki Philippines, Techno Park, SBFZ. July 14, 2017
• Total Protection Security and Backup – Seorabeol Grand Leisure Hotel, Subic Bay Freeport Zone, Philippines, July 20, 2018

TRAININGS

• Physical Security and Technical Surveillance – Global Knowledge – Beacon Plaza, Mandaluyong City, Philippines. March 24, 2017
• Basic Technical Training of Cyberoam Identity – Based Unified Threat Management – Sanyo Denki Philippines Inc, Subic Techno Park, SBFZ. September 15, 2017
• Grievance Handling: Process and Guidelines – Sanyo Denki Philippines Inc, Subic Techno Park, SBFZ. July 21, 2018
• Unleash Your Leadership Potential – Sanyo Denki Philippines Inc, Subic Techno Park, SBFZ. July 27, 2018
• Panasonic Basic PLC Training – Sanyo Denki Philippines Inc, Subic Techno Park, SBFZ. April 27, 2018
• CCNA Routing and Switching: Introduction to Networks – Columban College, Olongapo City, Zambales. December 8, 2018

EDUCATION

College : Siargao Island Institute of Technology
Bachelor of Science in Information Technology
March 2012
ACHIEVEMENTS

• Computer Hardware Servicing NC II – expired last 2015
• Programming contest 1st place- Theme: “IT for Social Change” Computer Laboratory, Siargao Island Institute of Technology, Dapa, Surigao Del Norte, February 22, 2011

PERSONAL PROFILE

Age : 27
Birth date : April 27, 1991
Birthplace : Quezon City
Gender : Male
Civil Status: Single
Nationality : Filipino
Religion : Iglecia ni Cristo
Height : 5’8”
Weight : 75 kg

CHARACTER REFERENCES

Allan Santos
Sanyo Denki Phils, Inc. Division Manager Audit Department
(047) 252 5610 loc 126

Percy Layao
Fuso Nabelin, Inc. Supervisor Impex Department
09954141242

Roel Clarin
Fuso Logistics Philippines Inc. Supervisor Impex Department
(047) 252-3402