DARWIN SARMIENTO GALVAN
CONTACT INFORMATION:
Telephone no.: (63)2 – 4700646
Cell no.: 09499054130
E-mail : [email protected]
Address :Blk. 26 Lot 15, Rue Elizabeth, St. Monique Valais,
Darangan, Binangonan, Rizal

PERSONAL PROFILE:
Vast experienced in hospitality business, Wide knowledge in hospitality etiquette, food preparation and customer service. A well-organized professional, team player that can be valuable to food service industry. Detail-oriented and can easily adopt new things. Can work under pressure with positive attitude.
PERSONAL QUALITIES:
Food and wine knowledge – sensible and practical
Responsible and reliable – outgoing and cheerful
Food allergy conscious – clean and tidy
Interpersonal skills – cooperative and attentive
FOREIGN LANGUAGE:
English
Conversant in Italian
Conversant in Spanish

WORK EXPERIENCES:

Multinational Ships Management Inc. / Viking River Cruises
MAITRE D’ HOTEL – March 2018 – Nov. 2018
Train, evaluate, lead, motivate, coach all employees and ensure that company standards are met.
DUTIES:
Control operations through effective scheduling, budgeting decisions.
Ensure the high standards of food and beverage service.
Maximize product upselling.
Boosted staff performance through improved training and accountability.
CHEF DE RANG – January 2014 – Nov. 2017
Working under the direct supervision of Maitre D’ Hotel, providing an excellent food and beverage service in the restaurant and bar. Giving an efficient customer service for the guests to have a high satisfaction.
DUTIES:
Serving Breakfast, Lunch, Teatime, Dinner to the guests.
Assisting guests with the food and bar menu.
Delivering food and beverage items in a timely manner.
Preparation of food and beverage items in accordance to sanitation and public health standards.
Maintaining restaurant and bar cleanliness according to company and public health standards.
Following orders from superiors, managers, and senior managements with the implementation of company manual.
Supporting bar service on a day to day basis.

Magsaysay Maritime Corporation / Costa Cruise Line
WAITER – September 2006 to December 2013
Working under the guidance of the head waiter in providing food and beverage service in the restaurant and buffet self- service.
DUTIES:
Guiding guests through the use of menus.
Delivering f & b product in a timely passion as requested by the guests within the assigned station, skillfully, with care and professionalism on a consistent and continual basis.
Interacting and guiding assistant for optimal working environment in a professional manner.
Maintaining the tables and all items needed for complete guest satisfaction.
Performing side duties in accordance with the department manual and following any direction given by supervisors or managers.
Maintaining cleanliness and all sanitation standards in assigned service stations during service delivery.
Support the self service restaurant during breakfast and lunch as well as other service periods, on a regular basis as directed by onboard management.
Implementing the department operation manual with exceptional focus on steps of service.

ASSISTANT WAITER – 2003 to September 2006
DUTIES:
Beverage server
Busboy
Following waiter’s instructions.
Responsible of food transportation in the restaurant.
In charge for the cleanliness of working station.

OFFICER AND STAFF STEWARD – September 2001 to 2003
Working under the chief crew steward in giving services for the ships senior officers and assisting the services in crew messroom.
DUTIES:
Cleaning officers cabin
Serving food in officers messroom
In charge of buffet refilling in officers messroom.

Techno Trade Alliance Corporation/ Baskin Robbins/ Mrs. Fields/ Subway Sandwiches
SENIOR SALES STAFF – 1998 to 2000
DUTIES:
Selling product
Food server
Responsible for stocks inventory and stocks ordering.
In-charge of stores daily sales.

Primepower Manpower Services / Edsa Shangri la hotel
BUSBOY, WAITER – 1995 to 1997
DUTIES:
Food and beverage server
Transporting clean and dirty items in and out of the restaurant.
Buffet set – up personnel.

EDUCATIONAL BACKGROUND:

FAR EASTERN UNIVERSITY – 1994 to 1996
Bachelor of science in commerce major in management
JOSE RIZAL COLLEGE – 1990 to 1994
High school
PINEDA ELEMENTARY SCHOOL – 1984 to 1990
Elementary school

SEMINARS ATTENDED:

HACCP- HYGIENIC SELF CHECKING FOR FOOD HANDLERS
BASIC SANITATION FOR FOOD HANDLERS
BASIC SAFETY TRAINING AND INSTRUCTION
NATIONAL CERTIFICATE 1 SHIPS CATERING SERVICES

DARWIN SARMIENTO GALVAN
CONTACT INFORMATION:
Telephone no.: (63)2 – 4700646
Cell no.: 09499054130
E-mail : [email protected]
Address :Blk. 26 Lot 15, Rue Elizabeth, St. Monique Valais,
Darangan, Binangonan, Rizal

PERSONAL PROFILE:
Vast experienced in hospitality business, Wide knowledge in hospitality etiquette, food preparation and customer service. A well-organized professional, team player that can be valuable to food service industry. Detail-oriented and can easily adopt new things. Can work under pressure with positive attitude.
PERSONAL QUALITIES:
Food and wine knowledge – sensible and practical
Responsible and reliable – outgoing and cheerful
Food allergy conscious – clean and tidy
Interpersonal skills – cooperative and attentive
FOREIGN LANGUAGE:
English
Conversant in Italian
Conversant in Spanish

WORK EXPERIENCES:

Multinational Ships Management Inc. / Viking River Cruises
MAITRE D’ HOTEL – March 2018 – Nov. 2018
Train, evaluate, lead, motivate, coach all employees and ensure that company standards are met.
DUTIES:
Control operations through effective scheduling, budgeting decisions.
Ensure the high standards of food and beverage service.
Maximize product upselling.
Boosted staff performance through improved training and accountability.
CHEF DE RANG – January 2014 – Nov. 2017
Working under the direct supervision of Maitre D’ Hotel, providing an excellent food and beverage service in the restaurant and bar. Giving an efficient customer service for the guests to have a high satisfaction.
DUTIES:
Serving Breakfast, Lunch, Teatime, Dinner to the guests.
Assisting guests with the food and bar menu.
Delivering food and beverage items in a timely manner.
Preparation of food and beverage items in accordance to sanitation and public health standards.
Maintaining restaurant and bar cleanliness according to company and public health standards.
Following orders from superiors, managers, and senior managements with the implementation of company manual.
Supporting bar service on a day to day basis.

Magsaysay Maritime Corporation / Costa Cruise Line
WAITER – September 2006 to December 2013
Working under the guidance of the head waiter in providing food and beverage service in the restaurant and buffet self- service.
DUTIES:
Guiding guests through the use of menus.
Delivering f & b product in a timely passion as requested by the guests within the assigned station, skillfully, with care and professionalism on a consistent and continual basis.
Interacting and guiding assistant for optimal working environment in a professional manner.
Maintaining the tables and all items needed for complete guest satisfaction.
Performing side duties in accordance with the department manual and following any direction given by supervisors or managers.
Maintaining cleanliness and all sanitation standards in assigned service stations during service delivery.
Support the self service restaurant during breakfast and lunch as well as other service periods, on a regular basis as directed by onboard management.
Implementing the department operation manual with exceptional focus on steps of service.

ASSISTANT WAITER – 2003 to September 2006
DUTIES:
Beverage server
Busboy
Following waiter’s instructions.
Responsible of food transportation in the restaurant.
In charge for the cleanliness of working station.

OFFICER AND STAFF STEWARD – September 2001 to 2003
Working under the chief crew steward in giving services for the ships senior officers and assisting the services in crew messroom.
DUTIES:
Cleaning officers cabin
Serving food in officers messroom
In charge of buffet refilling in officers messroom.

Techno Trade Alliance Corporation/ Baskin Robbins/ Mrs. Fields/ Subway Sandwiches
SENIOR SALES STAFF – 1998 to 2000
DUTIES:
Selling product
Food server
Responsible for stocks inventory and stocks ordering.
In-charge of stores daily sales.

Primepower Manpower Services / Edsa Shangri la hotel
BUSBOY, WAITER – 1995 to 1997
DUTIES:
Food and beverage server
Transporting clean and dirty items in and out of the restaurant.
Buffet set – up personnel.

EDUCATIONAL BACKGROUND:

FAR EASTERN UNIVERSITY – 1994 to 1996
Bachelor of science in commerce major in management
JOSE RIZAL COLLEGE – 1990 to 1994
High school
PINEDA ELEMENTARY SCHOOL – 1984 to 1990
Elementary school

SEMINARS ATTENDED:

HACCP- HYGIENIC SELF CHECKING FOR FOOD HANDLERS
BASIC SANITATION FOR FOOD HANDLERS
BASIC SAFETY TRAINING AND INSTRUCTION
NATIONAL CERTIFICATE 1 SHIPS CATERING SERVICES