IRVIN BLANCO

Address: Lot 1 block victoria height subd. tagaytay vito, Minglanilla Cebu, Phil.

Phone number: +639499422719

Email address: [email protected]

WAITER

Eleven year’s experience as a waiter in Norwegian Cruise Line, engaging in daily challenges and learning experience; a great opportunity to develop the following skills:

• Tolerance- Excellent stamina, able to multi task, professional attitude-work ethics.
• Excellent customer service skills- People oriented with superb interpersonal skills.
• Sales and marketing skills.

Objective Statement;

To work as a waiter in a challenging environment contributing enthusiasm, dedication, responsibility, and good work ethics, combined with a desired to utilize my customer service skills obtained through experience as waiter.

Professional Experience;

Norwegian Cruise Line

2007 – present

WAITER

Served restaurant guest with a professional attitude – received orders, served food/drinks and collected payment

Responsibilities include:

• Escorted guest to the table and arranged their seating.
• Presented and explained menus to guest – answered queries regarding restaurant items and informed them of daily specialspecials.
• Took food/drinks orders and conveyed them to kitchen staff.
• Recommended wines to guest – Professionally serve wines according to guest selection.
• Provided excellent customer service; Work closely with restaurant staff to ensure that the orders were served in efficient manner – Order were assembled properly in the kitchen and delivered to guest in timely manner.
• Verified guest satisfaction.
• Presented dessert menu upon completion of main meal.
• Bit farewell to the guest upon leaving the restaurant.