CAREER OVERVIEW
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A solid 6 years’ experience in Quick Service Restaurants and Cafe in India, Saudi Arabia and Oman mastering different Hot & Cold beverages, Coffee, burgers, sandwiches desserts up to mixed drinks

CAREER EXPERIENCE
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Crew Member         McDonald’s  (Hardcastle Pvt. Ltd.)           Mumbai, India
June 2008 to Oct 2009

Work Description

·         Prepares variety of Burgers, hot & cold beverages, ice cream

·         Customers Service, taking orders & prepares it by their needs.

·         Manages the store’s stock orders and inventories

·         Multi-tasks while maintaining the required standards of operation in daily restaurant activities

Barista cum Cashier                      Costa Coffee                    Saudi Arabia (KSA)
May 2011 to 2013

Work Description

·         Cleans and sanitizes throughout the shifts

·         Prepared hot & cold coffee as per company standard

·         Weekly stocks inventory

·         Ensures that station equipment are fully set-up for everyday operations from labels to product rotation and food sanitation

·         Ensures that all foods prepared meet the restaurant’s standard of excellence

·         Performs duties and responsibilities in a timely and effective manner

Assistance Store Manager      Al Balushi Food Group (Cake Gallery) Muscat, Oman
April 2014 to Dec 2017

Work Description

operational management: organizing stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security;
·         Taking customized cakes orders as per customers’ needs.

·         Preparing the food for the restaurants requirements including compiling menu items for

·         Implementing, and instilling in their teams, company policies, procedures, ethics, etc.

handling customer complaints and queries;
implementing branded promotional campaigns from head office, including the handling of point of sale promotional materials, or devising your own promotional campaigns;
preparing reports and other performance analysis documentation;
reporting to and attending regular meetings with area managers or head office representatives;
SUMMARY OF STRENGTHS
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·         Self-motivated to work independently, equally competent, team player

·         Patient and determined in accomplishing every task assigned

·         Eager to learn and expand capabilities, willing to undergo rigorous training and extend working hours

·         Proficiency in using Microsoft Office and the Internet

EDUCATION

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·         I have completed HSC (higher secondary school) 2005 form U.P. Board Allahabad, India.

·         I have completed B.A. (Bachelor of Arts) 2013 from Manav Bharti University, Himanchal Pradesh, India.

·         I have done basic computer course (MS Office & internet)

ACHIVEMENTS
·         Barista Maestro (training completed) Costa coffee in 2014

·         Achieved Employee of the month in Cake Gallery 2015.