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Rollie de los Reyes Senior Associate Voice Network at Convergys

Region VII - Central Visayas, Philippines

Telecoms Engineer with more than 12 years experience in administration and maintenance of AVAYA Call Manager, AVAYA Call Management System, NICE call recording and other telephony related systems. More than 4 years experienced as Quality Assurance Team Assistant in a corporation engaged in the business of data processing. Proven ability to implement technology base solutions for business problems and strong leadership, communication and organizational skills. A certified NICE Perform Administrator.