Education

JUNE 2006 / APRIL 2010 DEGREE HOLDER at LYCEUM OF SUBIC BAY

BACHELOR OF SCIENCE IN CUSTOMS ADMINISTRATION

Experience

MARCH 2016 - PRESENT ACCOUNT EXECUTIVE at KERRY LOGISTICS (PHILS) INC

FORMER KERRY ATS LOGISTICS (PHILS) INC

Duties and Responsibilities:
 Act as an important link between our company and its clients. In this sales job, I am striving to understand my client’s goals
 Responsible for the management of sales, and relationships with particular customers
 Maintains the company’s existing relationships with a client or group of clients, so that they will continue using the company for business.
 Negotiating with clients, solving any problems and making sure deadlines are met
 Making ‘pitches’ to win new business
 Attending sales inquiries and provide quotations

MARCH 1, 2013 TO MARCH 31, 2016 CUSTOMER CARE SPECIALIST at KERRY ATS LOGISTICS (PHILS) INC

Duties and Responsibilities:
 Performed general office duties and administrative tasks.
 Handles import/export booking from customer’s; assist in customer’s queries regarding import and export processing.
 Handles documentation for processing (e.g. invoice, packing list and bill of lading etc.)
 In charge in truck booking; creation of Job number and Work order.
FOR EXPORT:
 Coordinates with airlines/shipping lines regarding flight details/vessel schedule for booking purpose.
 Sending Vessel schedule to Customer for readiness of cargo and truck positioning
 Monitor shipment from customer’s warehouse until it is on board the vessel or aircraft.
 Sending final shipping instruction to shipping lines for preparation of Master Bill of Lading
 Prepared and Cut House Bill of lading.
 Send pre-alert to Agent in country of Destination using email and Kerry ATS system; update IFF event (for export)
FOR IMPORT:
 Coordinates with shipping line regarding A/N of import shpt.; provide necessary docs for import processing and releasing of shipment from customs house; ensure cargo will be deliver at consignee’s premises.
INVOICING AND OTHER FINANCE JOB:
 Ensure that all import/export transactions (International & Domestic shipments) made for the month are billed accordingly.
 Prepare debit or credit memo’s to clients or Kerry agents based on the adjustments in the actual billing to them.
 Recording/Encoding in Kerry system of all billing made for the month.
 Prepares a billing summary report weekly and monthly for KPI measurement.
 Prepares weekly/monthly report for specific client/s.
 Prepare production report for all billed transaction made for the month.
 Reporting actual GRGP made for the month.
 Resolves issue and answered customer’s inquiry regarding their billing
 In charge in handling branch Petty cash/revolving fund/liquidations and replenishment.
 In charge in collection/AR monitoring.

APRIL 2012 TO FEBRUARY 28, 2013 BILLING ASSISTANT / CUSTOMS REPRESENTATIVE at KINTETSU WORLD EXPRESS PHILIPPINES

AUGUST 2011 TO JANUARY 2012 ADMINISTRATIVE ASSISTANT (PROCUREMENT DEPARTMENT) at HHIC-PHIL INC (SUBIC SUSHICOR)

JANUARY 2011 TO JULY 2011 LOGISTICS ASSISTANT at PALLEX INDUSTRIAL PRODUCTS INC