GANESH UMESH PRABHU
: +919892913587
: [email protected]

Objective: Looking for a professional environment where I can put in my best effort and become a valuable asset for the organization.

Key Skills:
Marketing, Consumer Care, Relations.
Impressively handled Store Operations.
Results oriented with excellent communication & interpersonal skills.
Ability to work with and influence Managers at all levels
Ability to coach and develop others.
Problem Solving, Team Management.

Total Experience : 12 Years, 9 Months.
Current Position : Asst.Store Manager.
Current Location : Mumbai.
Landmark Group International Baby shop (Kuwait)
25th Jan 17 – 25st September 2017 as a(Asst.Store Manager)

Landmark is a value-driven range of brands & products for the entire family..
Baby shop offers a wide range for kids & moms-to-be.

Responsible for Communicate product needs and quality issues to the Head Office merchandising department.
Lead by example and makes sure the store teams delivers excellent Customer service
Attends to customer queries and complaints and prioritizes escalations keeping in mind Customer Comes First
Continues to expand the Shukran Loyalty Customer base
Proactively works with the store teams to achieve and exceed the Store Sales targets
Analyses Business Reports to drive key actions for self and the store teams
Aims to maximize the Average Transaction Value, Unit Per Transaction and conversion
Responsible for minimizing Shrinkage, works on Stock Loss Action Plan
Manages Controllable costs / expenses effectively
Responsible for managing performance for store staff by setting KPIs and tracking it periodically.
Coaches and gives development feedback to store teams, provides training support
Implements all store processes and Scores satisfactorily in Compliance Checks & Audits
Works with the Concept Teams in maintaining Concept merchandising guidelines
Complies with all ORPOS / SIM / System Compliances

Me N Moms Pvt. Ltd
20th June 12 – 31st October 2016 as a(Asst. Store Manager)

Me n moms is a childrens brand with age group from newborn to 4 yrs & maternity, with toys & furniture.
Responsible for a well maintained, clean and organized store.
Communicate product needs and quality issues to the Head Office merchandising department.
Responsible for all cash desk duties.
Handling backend work like – Generating daily sales report, banking, maintaining record of staff sales & achievements, customer requirement, inventory records as well as inward & outward of stocks.

PIERRE CARDIN (PARIS GROUP) DUBAI
06th Dec 10 01st March 2012 as a(SALES EXECUTIVE)

Also worked in other brands like VERRI, TED-LAPIDUS, and BALMAIN.

My work included Operating day to Store Operations and Merchandise management.
Analyzing and ensuring maximum stock level during business seasons.
Checking Of Daily Activates Of Targets & Achievements.
Ensuring Customer satisfaction.
Focusing on Sales by innovative ways, promoting offers, Loyalty Programs
Cross functional coordination.

RAYMONDS LIMITED (JK GROUP)
26th June 07 -23st November 2010 as a(Senior Fashion Consultant)

Here my job profile included.
Handling also work of daily sales report, banking, maintaining inward & outward stocks. Ordering stocks season wise, also maintaining the month end & day end record. Operating the cash counter activities.
My profile included co-ordination with distribution center(s), and merchandisers of all brands for replenishment and recording of merchandise. Always worked with a target as stated.
Handling the range of Raymond fabric like- Raymond suiting & shirting, accessories, toiletries, readymade garments etc.
Arvind Brands Limited Mega Mart (A Member of `lalbhai group) 07th june04-25th June 07 as a C.S.A.
Generate revenue to the company.
Ensure customer service & Placing Order for stocks.
Maintaining a record of inward and outward.
Assist customers in purchasing goods.
Resolve customer queries, complaints, and problems.
Make all necessary arrangements for special promotions and events.
Replenishment of new stocks and liquidation of old stocks by every possible method.
Maintain proper cleanliness, appearance, and maintenance of the section as per company guidelines

Education:
Appeared for S.Y.B.COM examination from Y.C.M.O.U. Nasik University.

Achievements:
Achieved Best Customer Service Associate Mumbai (2006-07) in
Arvind Brands Mega Mart.

Technical skills:
Well-versed in basic computer operating system.
Windows 98, 2000, 2003, xp, vista, 2007.
Application: Word, Excel, Internet.

Personal Details:
Date of Birth : 22nd March 1985
Sex : Male.
Martial status : Married.
Address : Kusmagraj Bldg, Rm 5,
4th floor, Bhatwadi,
Kisan Nagar – 3
Thane (W) – 400604.