WAYNE F. CASAS
Address: Zone 6, Gumamela ext. Carmen Cagayan de Oro City
Phone no: 09551665957
Birth date: December 15, 1996
Age: 22 years old
Height: 5’3
Weight: 45kg
Email: [email protected]

OBJECTIVE
To be a part of an eminent company where I can impart my knowledge and maximize my trainings.

EDUCATION
Liceo de Cagayan University 2012-2016
RN. Pelaez Cagayan de oro city
Bachelor of Science in Tourism Management

Misamis oriental general comprehensive high school (MOGCHS) 2008-2012
Don apolinar velez st, Cagayan de oro 9000 misamis oriental

West City Central School 2002-2008
Vamenta Boulevard, masterson ave, Cagayan de oro city

TRAININGS/SEMINAR’S ATTENDED
Food handle’s seminar March 2014
City health, hayes st. Cagayan de oro city

Educational tour May 2013
Cebu and Boracay

Practicum 1 (300hours) April 2014
2GO travel shipping lines

Eco tourism tour August 2014
Surigao del sur

Practicum 2 (300hours) June 2015
PAL ticketing office

Heritage excursion August 2015
Jasaan misamis oriental

Educational tour May2015
Thailand

Tour guiding workshop February 2016
Son risa vista resort
WORK EXPERIENCE
FRONT OFFICE ASSOCIATE
Dynasty court hotel
January 2017- April 2018

Responsibilities:
• Answer telephone calls with proper etiquette
• Accommodate guest request
• Handling guest complaints
• Selling rooms and functions rooms
• Responsible for achieving guest satisfaction
• Respond to emails and phone calls
• Accept reservation of room accommodation and function rooms
• Prepare bill for functions
• Handling cash and credit payments
• Enters customers account data on LODGE, POS system, and Microsoft excel.
• Making report on hotel transaction using alphabetic and numeric information such as Microsoft excel and Microsoft word.

INFORMATION CLERK
Madonna and Child Hospital
September up to present

SKILLS
• Proficient in Microsoft Office
• Good communication skills
• Responsible for the work assigned
• Effective in multi-tasking

REFERENCES:
Ruel L. Pagulong
Position: Hotel Manager
Company: Dynasty Court Hotel
Contact number: 09177733713

Paolo A. Querol
Position: Instructor
Company: Liceo de Cagayan University
Contact number: 091777061227

Keyce Capistrano
Position: Human Resources Officer
Company: Madonna and Child Hospital
Tel #: 858-3962