Photo

Daryl Mendoza Guest Service Expert

Philippines
F&B SkillsMicros OperaMicros POS

Daryl David T. Mendoza
#31 Blk 3 Pook Palaris U.P Diliman
Quezon City, PH. 1101
Contact Number: (+63) 9569510053
Email: [email protected]

Objective: To work in a company wherein I will be able to share my knowledge, expertise and skills, gain professional experience and have extensive training and be part of company growth.
. EDUCATION .
Tertiary: Bachelor of Science in International Hospitality Management
June 12, 2013 – April 06, 2017
Lyceum of the Philippines University, Intramuros, Manila
Philippines (Cumlaude)
Secondary: New Era University
June 2009 – March 2013
Primary : Diliman Christian Academy & Diliman Preparatory School
June 2006 – March 2009 June 2003-March 2006
. WORK EXPERIENCE .
Ritz Carlton Bachelor Gulch
Avon,Colorado
June 9, 2017 – April 15, 2018

Duties & Responsibilities:
• Assigned as a Guest Service Support Expert
• Welcoming guest with Genuine care and comfort
• Fulfilling the guest even their unexpressed wishes and needs
• Became a server sometimes and a host
• Transferred to different kind of the hotels outlets (Buffalos,Wyld,In-room dining and Banquets).

Practicum Trainee
Café Du Monde
New Orleans, Louisiana
March 26, 2016 – June 21, 2016

Duties & Responsibilities:
• Assigned as a food server
• Taking customers orders and request
• Prepare customers orders, Serving beignet and drink
• Bussing out plates and clean tables
• Receive payments and hand over to cashier for processing

Practicum Trainee
University Hotel
Quezon City, Philippines
March 15, 2015 – April 18, 2015

Duties & Responsibilities:
• Setting up food for functions
• Assigned as a banquet server
• Arrange set up for events tables, chairs and buffet set up
• Serving foods and drinks during function
• Rotated in the kitchen as a kitchen helper
• Prepare Mise en Place, prepare and cook orders, deboning of chicken, deveining of shrimp, cleaning of squid and wash dishes
• Helping inventories of stocks

. Organizations and Affiliations .
2014-2016 Former Officer & Member LPU Manila
(Director of Ways and Means of Society of Cruise line Students)
2014-2015 Member of Pacific Asia Travel Association LPU Manila
2014-2015 Member of Pandayan sa Wika at Panitik LPU Manila
2014-2015 National Certificate II Food & Beverage TESDA Philippines
2014-2015 National Certificate II Front Office TESDA Philippines
2015-2016 National Certificate III Events Management TESDA Philippines
2016-2021 Food Protection Manager ServSafe
2017-2022 Safety of Life at Sea Passer Magsaysay Training Center
2017-2020 Training of Intervention Procedures passer TIPS

. SKILLS .
Language ability: English & Filipino
Computer skills: MS Word, MS Power Point & MS Excel
Hospitality skills: Cooking skills (Baking and Pastry, Western Cuisine & Asian Cuisine) F & B skills
Hobbies: Surfing net, Reading comics, Play with my dog & Outdoor games (Volleyball, Badminton & Swimming)
. SEMINARS AND TOURS ATTENDED .
“Hotel Immersion”
(Bayleaf Intramuros, Manila – September 2013)

“Pinoy Chikka, The New Faces Of Tourism”
(SMX Convention Center, Pasay City – July 31, 2014)
“Seaferers 101” In broad stokes: Personality Development, Job Opportunities & Motivation
(Lyceum of the Philippines University, Manila – August 27, 2014)
“Restaurant Immersion”
(Food Club, Manila – September 16, 2014)
“PRAXIS” Crisis management and on board ship seminar simulation
(Lyceum of the Philippines University, Manila – February 24, 2015)
“UP AIT Tourism and Hospitality Conference 2016”
(UP Diliman, Quezon City – September 03, 2016)

Education

06/13 - 04/17 Bachelor of Science in International Hospitality Management at Lyceum of The Philippines University Manila

Experience

06/17 - 04/18 Guest Service Support Expert at Ritz Carlton Bachelor Gulch